Customer service is great, but it's even better when it's combined with higher sales
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Tidio combines live chat and chatbot tools to help you provide superb customer service and generate more sales.
Whisker Bag installed Tidio chat to get closer to their website visitors and collect data about their needs and expectations.
“Tidio is the ultimate customer-relationship building platform. It also helped us handle difficult clients, which wouldn’t be possible via mail”
The company set up bots to segment their website’s visitors and capture leads.
“Tidio’s bots have helped us qualify the traffic in a way that was never possible before”
By using the combination of Tidio live chat and chatbots, Whisker Bag managed to reduce response time, improve customer experience, and collect 4x more leads within two months of Tidio installation.
“Tidio changed everything about the way we collect leads”
Excellence confirmed by 1961+ reviews
Finn R
Consultant
Tidio modern chat and in real time to communicate on our website
Tidio is undoubtedly one of those who meet the list of best LiveChats pleasing us from the beginning its very easy installation and its great design that far surpasses that of many other Chat that even adapts very well to the design that has in our page and any other than the one in which it is implemented. Your messaging system is also very good making any conversions you have with the client more efficient, and with the ability to program a message for cases where you are not available to perform customer service has been an excellent lifesaver and It helps not to lose potential customers.
Alexandra L
Business Administration
Perfect chat for conversions
The most helpful is receiving instant chat messages of your customers, so that you can solve all of their doubts and try to sell them your product. I also find very helpful the fact that you can check the location of the visitor that's chatting in your Tidio Live Chat.
Donna T
Co-Founder
So excited about Tidio!
I love how easy Tidio is to set up. I was up and running in less than 10 minutes AND that included chatting with their amazing tech support. We are starting with free, see how we do then upgrade!
Satish P
Founder
One of the best chatbot development platforms
Tidio has a user-friendly UI/UX. It is very easy to understand and use. The design and animation of the chat widget are also very good. It also has a good chatbot flow builder. The analytics part of the dashboard is very useful. It helps to generate insights into the chatbot.
Baylen M
Marketing Consultant
Exceptional Value with Great Scalability
For quickly growing organizations, Tidio grows with you. The price is very affordable, especially compared to most other similar software that is at a higher price point with less functionality. Initial buildout time is very quick and changes are easy. Our company account has been evolving since we started it, with more people being added and more automations being created. Whenever I need to contact support, the answer is always immediate and very helpful.
Davis E
Sales Executive
The Greatest tool for your website to have good customer support!
Tidio always notifies me when a new customer enters my online store, that way, when a customer has any questions im already there and ready to answer. I also find really useful that they also have an app, so i can answer both from my phone and laptop. I could continue explaining the benefits for a long time, but to sum it all app, i just think that Tidio is the best software for you to generate more sales on your store, and have a great customer service
Guilherme F
Owner
The best looking and featureful chat platform we've ever tried
The design customization is excellent even in the free plan. The chatbot works like a charm, and we couldn't be happier with Tidio's support team. Also, the pricing is fair.
Bobby H
Consultant
Use Tidio and you will love him!
WE LOVE Tidio! It has such a beautiful interface, updated, modern. For the agent that supports the client, it is very easy to work since the platform is very pleasing to the eye and makes it easy to navigate the entire platform. In addition we can use the chat bot to attend and capture the customer's attention and even give basic and fast response.
Farzan A
Web Designer
Excellent service and product
The automation - hands down. I use Tidio all the time and suggest it to my clients for its ease of use and excellent support. I've not used it yet with shopping carts but I can really imagine it being awesome - will definately test it out.
Cody C
Consultant
Tidio is the best live chat for your web
We love Tidio because we can communicate with our customers instantly with the online chat. With Tidio we have everything in one, chat, emails, ticket system and Messenger. Its design is beautiful and can be customized or adapted to the appearance of your company. If you do not have available agents you can configure messages without connection, Tidio is compatible with mobile devices, Windows, iSO and Mac so you can always communicate with your customers without compatibility problems.
Shervin K
CEO
An all in one chat bot automation tool
The fact that I can have all the features of other chatbot tools + online live chat in multiple language + email marketing service with ready built tempaltes and above all, a perfect support team that are always online for you to help.
Nathan C. W
Managing Director
Excellent product. Excellent support.
Tidio offers intuitive, accessible technology for our team to use from the desktop, browser, and phone. The technology is fresh and modern and easy to customize.
Fred M
Consultant
Tidio the best program that exists to chat live
We love it, we like it, we love using Tidio! It is the best to chat live with our customers on the web. It is fast and simple, it does not consume resources in our hosting. It was easy to install and configure it to the design of our website. We use the trial version and without doubt then we acquired a payment plan since we wanted to have the best features.
Matthew R
Consultant
Tidio the best modern chat today
Tidio is the best chat we have used in our company! It is modern, has a pretty attractive design and makes it comfortable and pleasant to work with, besides that we can customize it. It was very easy to implement it on our website with a code that we offer and the best of all is its main feature, the power to communicate with customers who visit our website in real time in search of a service or product.
Melissa J
Consultant Telecommunications
Use an excellent modern chat with Tidio
We are fascinated by Tidio because it is one of the best real time chat programs. It is very modern, easy to use and install (we only upload a code to our site and voila!), And its design adapted very well to that of our company. With Tidio it is very easy to communicate with people who visit our site in real time, we can provide support, specify sales and resolve concerns. With Tidio we improved our sales because it allowed us to improve our communication.
Finn R
Consultant
Tidio modern chat and in real time to communicate on our website
Tidio is undoubtedly one of those who meet the list of best LiveChats pleasing us from the beginning its very easy installation and its great design that far surpasses that of many other Chat that even adapts very well to the design that has in our page and any other than the one in which it is implemented. Your messaging system is also very good making any conversions you have with the client more efficient, and with the ability to program a message for cases where you are not available to perform customer service has been an excellent lifesaver and It helps not to lose potential customers.
Alexandra L
Business Administration
Perfect chat for conversions
The most helpful is receiving instant chat messages of your customers, so that you can solve all of their doubts and try to sell them your product. I also find very helpful the fact that you can check the location of the visitor that's chatting in your Tidio Live Chat.
Donna T
Co-Founder
So excited about Tidio!
I love how easy Tidio is to set up. I was up and running in less than 10 minutes AND that included chatting with their amazing tech support. We are starting with free, see how we do then upgrade!
Satish P
Founder
One of the best chatbot development platforms
Tidio has a user-friendly UI/UX. It is very easy to understand and use. The design and animation of the chat widget are also very good. It also has a good chatbot flow builder. The analytics part of the dashboard is very useful. It helps to generate insights into the chatbot.
Baylen M
Marketing Consultant
Exceptional Value with Great Scalability
For quickly growing organizations, Tidio grows with you. The price is very affordable, especially compared to most other similar software that is at a higher price point with less functionality. Initial buildout time is very quick and changes are easy. Our company account has been evolving since we started it, with more people being added and more automations being created. Whenever I need to contact support, the answer is always immediate and very helpful.
Davis E
Sales Executive
The Greatest tool for your website to have good customer support!
Tidio always notifies me when a new customer enters my online store, that way, when a customer has any questions im already there and ready to answer. I also find really useful that they also have an app, so i can answer both from my phone and laptop. I could continue explaining the benefits for a long time, but to sum it all app, i just think that Tidio is the best software for you to generate more sales on your store, and have a great customer service
Guilherme F
Owner
The best looking and featureful chat platform we've ever tried
The design customization is excellent even in the free plan. The chatbot works like a charm, and we couldn't be happier with Tidio's support team. Also, the pricing is fair.
Bobby H
Consultant
Use Tidio and you will love him!
WE LOVE Tidio! It has such a beautiful interface, updated, modern. For the agent that supports the client, it is very easy to work since the platform is very pleasing to the eye and makes it easy to navigate the entire platform. In addition we can use the chat bot to attend and capture the customer's attention and even give basic and fast response.
Farzan A
Web Designer
Excellent service and product
The automation - hands down. I use Tidio all the time and suggest it to my clients for its ease of use and excellent support. I've not used it yet with shopping carts but I can really imagine it being awesome - will definately test it out.
Cody C
Consultant
Tidio is the best live chat for your web
We love Tidio because we can communicate with our customers instantly with the online chat. With Tidio we have everything in one, chat, emails, ticket system and Messenger. Its design is beautiful and can be customized or adapted to the appearance of your company. If you do not have available agents you can configure messages without connection, Tidio is compatible with mobile devices, Windows, iSO and Mac so you can always communicate with your customers without compatibility problems.
Shervin K
CEO
An all in one chat bot automation tool
The fact that I can have all the features of other chatbot tools + online live chat in multiple language + email marketing service with ready built tempaltes and above all, a perfect support team that are always online for you to help.
Nathan C. W
Managing Director
Excellent product. Excellent support.
Tidio offers intuitive, accessible technology for our team to use from the desktop, browser, and phone. The technology is fresh and modern and easy to customize.
Fred M
Consultant
Tidio the best program that exists to chat live
We love it, we like it, we love using Tidio! It is the best to chat live with our customers on the web. It is fast and simple, it does not consume resources in our hosting. It was easy to install and configure it to the design of our website. We use the trial version and without doubt then we acquired a payment plan since we wanted to have the best features.
Matthew R
Consultant
Tidio the best modern chat today
Tidio is the best chat we have used in our company! It is modern, has a pretty attractive design and makes it comfortable and pleasant to work with, besides that we can customize it. It was very easy to implement it on our website with a code that we offer and the best of all is its main feature, the power to communicate with customers who visit our website in real time in search of a service or product.
Melissa J
Consultant Telecommunications
Use an excellent modern chat with Tidio
We are fascinated by Tidio because it is one of the best real time chat programs. It is very modern, easy to use and install (we only upload a code to our site and voila!), And its design adapted very well to that of our company. With Tidio it is very easy to communicate with people who visit our site in real time, we can provide support, specify sales and resolve concerns. With Tidio we improved our sales because it allowed us to improve our communication.
Discover 10 ways Tidio can boost your sales
Cart saver
Stop 60% of customers from abandoning their carts by offering a discount or free shipping
Welcome message + discount
Welcome every website visitor and incentivize them to make purchases by giving personalized discounts
Visitor leaves page
Send a personalized message to those who want to leave your website
Visitor returns
Welcome returning visitors and customers with a personalized message
Measure time on page
Send a proactive chat message or a product proposal based on the time they spent on your page
Live Visitors list
See who is visiting your website in real time and monitor which part of your website they are browsing
Visitor leaves form
Prevent website visitors from abandoning the form by sending them a message when they stop filling it
Sales monitoring dashboard
See how your sales grow after the website visitors interact with Tidio
See all visitor info
- View your customers’ carts
- Track what they are browsing on your website
- Send them offers and links to products based on their website behavior
- Collect their phone numbers and emails
Export visitors’ data
- Export the visitors’ data to a .csv file
- Easily filter and segment your visitors
A powerful, all-in-one customer service tool
One compact solution can delight your customers and fuel your sales.
Live Chat
Half of all online customers prefer live chat over any other communication channel.
- Connect Tidio to ALL websites and platforms via dedicated plugins, without coding
- The Tidio live chat widget adjusts to your customers’ screens, so they can write to you on mobile and tablet
- Our live chat widget is customizable: you can change its placement and color, so it fits with your website aesthetics
- You can adjust the positioning of the live chat button in a mobile version of the widget
Your virtual AI supporter
Use one of our 20+ templates or easily build your own chatbot flow to automate 40% of your customer service conversations.
- We offer 20+ chatbot templates that will answer questions about orders, shipping, and discounts
- If we don’t have a template that fits your needs, you can build your own conversation scenario without coding, in an intuitive drag-and-drop visual editor
- Let chatbots finish conversations and handle simple tasks to decrease your customer support workload
Generate more sales
Did you know that 3M businesses generated 20M leads and $400M in sales after they started using our chatbots?
- Stop 60% of your clients from abandoning their carts by offering a discount
- Automatically qualify leads and reach out to them at the right time
- Easily gather your visitors’ emails and phone numbers
Answer any channel from one place
As many as 75% of online customers said they expect help within five minutes. Connect all your channels to Tidio and answer your customers in an instant!
- Integrate your live chat, email inbox, Messenger, and Instagram into one multichannel communicator
- Talk to your customers on all devices: desktop, mobile, and tablet
- Never lose a potential customer because they contacted you on a channel you rarely use
Empower your customer support team
Customer support automation saves businesses approximately $8 billion annually.
- Answer the most important queries right away thanks to views with assigned and unassigned messages
- Monitor the performance of your operators thanks to advanced analytics
- Answer repetitive questions faster with quick reply templates
Simple installation within 5 minutes
Tidio’s integrations
Connect Tidio to ALL industry-leading websites and platforms via dedicated integrations
A transparent pricing model
Free
Forever-free
The best option for companies who just started and want to elevate their customer support.
Paid
From 19 USD/mo.
The best option for small and medium businesses that want to start accelerating their revenue.
A 7-day trial to test features from our free and paid plan. After the trial ends, free features are available forever. No credit card required.