Customer service is the “to be or not to be” for a company. Check what is the definition of (excellent) customer service? What are examples of good customer service and how to prepare for a job in the industry
Relationships. We’re lost without them. Because how can anyone build a solid brand without people? Let’s not kid ourselves. We…
Just look at the statistics. For 90% of Americans, customer service is a determining factor whether or not to buy a product from a specific company. That’s a lot, right? Find out more about live chat etiquette for customer service!
If you’re tired of the same old-boring advertising campaigns, there is an alternative. Read the article to find out about pop-ups and chatbots, their strengths and weaknesses.