9 Types of Customer Service [Pros and Cons]
Almost 70% of customers hang up when they cannot reach a support agent. But phone support is not the only type of customer service to offer. How else can you support your customers?
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Chatbots Explained: A Super Simple Guide For Amateurs
Not sure what chatbot technology is? Don’t worry, we’ve discussed the role, functionality, and benefits of chatbots in the article below.
How to Boost E-Commerce Conversion Rate with Chatbots in All Industries
There are many reasons why leads don’t convert into customers. Chatbots, however, can increase user engagement by the continuous support assistance.
Traffic, but No Sales? 6 Steps to Increase Sales on Your Website
Traffic with a really low conversion rate is the issue that many e-commerce owners face. Take those 6 steps and fix it.