Admin Panel

Contact Properties

What are Contact Properties? Contact Properties are a kind of data you can assign to your visitors and customers through…


The contact list feature allows you to browse and export contacts created on chat, filter them and customise the list based…

How to Navigate the Channels Panel

In the Channels section, you can customize your widget to your preference. Manage your integration with Messenger, email mailboxes and set up the Chat Page.

How to Use Quick Responses

In this article you will learn how to answer to your customers more efficiently with the Quick Responses tool. You can prepare short messages, and call upon them anytime during a chat.

How to Navigate the Settings Panel

The settings section allows you to change the vital elements of the Tidio Chat back-end. Here you can edit your chat settings, manage operators, check into your account, and a lot more.

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