How to Integrate Tidio With Mailchimp
In this article, we will explain how to integrate Tidio with your Mailchimp account. This integration will allow you to see the email addresses of your website’s visitors collected through the Pre-Chat survey tool.

How to integrate Tidio with MailChimp
To set up the integration – go to Settings > Integrations section in your Tiido panel and click on the Mailchimp tile.

The app is now added to your account. To fully integrate Tidio Chat with
Later, return to your Tidio Chat panel and select

Together with the integration, an opt-in for a newsletter will be added to the Pre-Chat Survey. In order for the opt-in to be showing there, the Pre-Chat Survey has to be enabled in the chat (Read more about the Pre-Chat Survey).
This allows the visitor to express their consent and include their email addresses in the mailing list on MailChimp.
Done! You have integrated your Tidio chat with Mailchimp.
Troubleshooting steps in Mailchimp platform
When you create a new list in

We recommend our Zapier integration if you wish to not use the double-opt-in.
If you are experiencing any problems with this integration, please contact us at [email protected]