FAQ

How To Contact Tidio Support

In this article you can learn how to contact Tidio support team and have your questions answered in a matter of minutes!

Why aren’t my changes visible?

First and foremost, make sure you clicked the Save button after you made changes in the Channels > Live Chat > Appearance section. Please…

Where do I set my profile picture

In the Tidio widget we differentiate between two kinds of pictures – the global view (so when there’s no operator assigned to the…

Google Analytics Integration

In this article, you can learn about the events that are tracked by Tidio Chat and will be visible in your Google Analytics account after integration.

GDPR Compliance

Here at Tidio, we take your data privacy and security very seriously. We’re prepared for the European General Data Protection Regulation (GDPR).

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