How to edit the initial message on chat

Tidio automatically turns on a chatbot on your website during the initial setup.

This is how it looks on your website:


To edit the initial message coming from a chatbot, please visit the Chatbots section on the left side of the Tidio admin panel, open the Chatbot you wish to adjust and click “Edit”:

Next, please click on each node and adjust the message to your preferences.

Deleting or pausing a Chatbot

To delete or pause a Chatbot, please click the options menu (three dots), then either deactivate or delete the chatbot

For more information, go to the full guide here

Can't find what you're looking for?