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How to Switch Between the Chat Projects

In this article, we will explain how to switch between separate projects in one Tidio panel so, you can manage a few projects from only one account. We will show you how to switch between the projects on the website version of Tidio as well as inside the Tidio mobile app.

If you would like to learn a bit more about how to create a new project – please read our article on managing the multiple projects.

Switch between projects on web & desktop app

When you will log in to your Tidio web or desktop app, click on your avatar in the top right corner of the panel. From there you will have an option to change the project in the sidebar that will appear.

Choose a project which you would like to switch between by clicking on your avatar

Switch between projects on Tidio mobile app

To switch between your projects on the Tidio mobile app – head over to the settings section and click on the project name to change the project.

You can switch between projects inside the mobile app, straight from the settings section

Once the menu slides out, you can select the project to which you would like to use from the list.

Choose the project you wish to be logged into

NOTE: Please remember that you can be logged into only one project at a time. You will see the notifications only from the project you are logged in at the very moment.

If you have any questions related to projects or the mobile app, feel free to reach out to us. You can do that via chat or at [email protected]

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