How to Switch Between the Chat Projects

In this article, we will explain how to switch between the separate projects in one Tidio panel so, you can manage a few projects from only one account.

If you would like to learn a bit more about how to create a new project – please read our article on managing the multiple projects.

Switch between projects on web & desktop app

Once you are logged in to the web or desktop app, click on your avatar in the top right corner of the panel. From there you will have an option to change project in the sidebar that will appear.

Choose a project which you would like to switch between by clicking on your avatar

Switch between projects on the iOS device

To switch between your projects on the Tidio Chat mobile app please tap on your avatar in the upper-left corner. Once the menu slides out, you can select your project from the drop-down list at the top.

You can change the project on the iOS device by clicking on the project icon below your avatar

Switch between projects on the Android device

You can choose your project just after logging into the app. To change the project please log out and then once again log in choosing the project you would like to work ok.

You can change the project on the Android device by logging out and logging in again

If you have any questions related to projects or the mobile app, feel free to reach out to us. You can do that via chat or at [email protected]

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