How to Install Tidio Chat on Your Website
The installation process of our Tidio app is very easy. You can install Tidio Chat on your website by using two different methods:
How to install Tidio via the Plugin
For the easiest and most comfortable way to install Tidio Chat, please search for Tidio in the app market of your web platform and select Tidio Chat.
Have a look at the instructions below for a brief installation guide for the following platforms:
If your website does not use one of the platforms above, simply set up a new account at https://tidio.com by clicking on ‘Try it out.’
While it may sound a bit intimidating, the whole installation process is pretty straightforward – you would only need to paste one line of code in the proper place.
- Localize the installation code
To find the installation code please go to Settings > Channels section in your Tidio panel and click on the Integration.
- Open your website’s backend
Access the server on which your website is hosted with the tool allowing you to modify the files, or log in to your respective platform Dashboard.
- Localize the file that contains the </body> tag
While it might differ depending on how your website is built, the rule of thumb would be to search for the files with .html or .php extension. Usually, it’s going to be either index.html or index.php, but there might also be some additional subpages files. If you would have any doubts, please contact your web designer or respective platform support.
- Remember to save the changes
Save the changes and that’s it! Now, just check your website and enjoy using Tidio 🙂
- Check your website
Go to your website, and check if you can see the Tidio chat widget.
Hooray! You have successfully integrated Tidio Chat with your website! 🙂