How long is the trial version?

Once you create your new Tidio account, a 7-day trial period will start. The trial is only for the features otherwise available in paid plans. After that, you can use Tidio with the free, Basic plan as long as you like.

The trial period lasts 7 days, during which you can test out all the features of our service. If you feel that you need more time to explore the features of Tidio, please contact us at [email protected] and we will extend your trial period. The remaining time will be shown in the upper-right corner of the chat admin panel.


You can also end the trial if you want to, that will immediately switch to the free, Basic plan. To do that, just hover your mouse pointer over your account’s status in the top-right corner and follow the instructions.


What happens after the trial ends?

Once the trial ends, you will be notified about it in the panel and see the screen below. From there please make a decision whether you’d like to continue with the free, Basic account or select one of our paid plans.

If you have any questions about the trial or need any assistance with it, feel free to ask us via chat on or at [email protected]

Can't find what you're looking for?