How Long Is the Tidio Trial Version?

Once you create your new Tidio account, a 7-day trial period will start. During that time you can test all the paid features that our premium plans offer. Once the trial expires, you can use Tidio with the free, Basic plan as long as you like.

The trial period lasts 7 days, during which you can test out all the features of our service. If you feel that you need more time to explore the features of Tidio, please contact us at [email protected] and we will extend your trial period. The remaining time will be shown in the upper-right corner of the Tidio panel.

Click on the first circle in the upper right corner of your Tidio panel to check for how long you can test all the premium features of Tidio plans


You can also end the trial period – that will immediately switch your account to the free, Basic plan. To do that, just hover your mouse pointer over your account’s status in the top-right corner and follow the instructions.

Click on the ‘click here’ button to downgrade your account to the free, basic plan right away


What happens when the trial time expires?

Once the trial expires, you’ll get a pop-up window with a choice: either downgrade to the Basic plan and continue for free or subscribe to a paid package.

When the trial period expires – you will be aksed whether you would like to upgrade your plan a

If you have any questions about the trial or need any assistance with it, feel free to ask us via chat on or at [email protected]

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