Burker · Ecommerce
80%
of conversations resolved by Lyro AI Agent
4.6 on G2 · 1,900+ reviews
4.8 · Shopify App Store
Answer every customer. Sell to every visitor.
Lyro learns your website and help center, answers up to 70% of customer questions 24/7, and turns the visitors you already have into orders.
- 1
Enter your URL
We scan your site and research the questions customers ask you.
- 2
Test it
Chat with your Lyro, fix any answer in one click.
- 3
Done!
Your Lyro goes live, answering 24/7.
Ready in about a minute. No credit card required.
- Trained on your site in minutes
- Answers up to 70% of questions, 24/7
- Hands off to your team with full context
Trusted by 300,000+ businesses:
First, save money. Lyro answers up to 70% of customer questions itself, around the clock. The hours you or your team spend on “Where’s my order?” go back to the business.
How much you can save with Lyro
Whether it’s you after hours or a few people on shifts, see what answering customers costs today and what Lyro takes off your plate.
Who answers customers today?
How many?
40%
10% · a few hours a week100% · a full-time job
$
$10,000$120,000
70%
50%90% · Lyro customers average 60–70%
You save with Lyro
$2,450 / mo
about $29,000 a year, after paying for Lyro
Time on customers (3 × 40% × $40k)$4,000 / mo
Handled by Lyro (70%)$2,800 / mo
Lyro plan for 420 conversations a month− $350 / mo
Priced by the conversations Lyro handles each month: the first 50 are free, then 100 · $75, 150 · $110, 200 · $140, 300 · $210, 500 · $350, 750 · $525, 1,000 · $700, and $0.70 per conversation above 1,000. Assumes a full-time person answers about 500 conversations a month.
70%
of customer questions answered by Lyro, no human needed
5
channels: web chat, Instagram, Messenger, WhatsApp, email
300K+
businesses run on Tidio
4.6/5
on G2, from 1,900+ reviews
They stopped answering “Where’s my order?”. You?
Axioma · Services
89%
of conversations automated with Lyro AI Agent
Secureframe · SaaS
79%
of questions answered by Lyro AI Agent
MattressNextDay
400+ hrs
saved every month, only 100 transfers to an agent
Borrowell · Finance
83%
resolution rate with Lyro AI Agent
Game Boost · Ecommerce
86%
of conversations automated with Lyro AI Agent
Suitor · Services
85%
of customer service queries resolved with automation
Cove · Ecommerce
80%
shorter response time, 70% more self-service resolutions
- 4.6/5 on G2 · 1,900+ reviews
- 4.7/5 on Capterra
- 4.8/5 on Shopify App Store
- 4.7/5 on WordPress
“It’s AI reads my site’s pages and uses my pages data to answer questions. Highly recommend!”
“Implementation was a breeze, and the ability to add specific site info to the knowledge base was an unexpected time saver.”
“Tidio is very easy to operate. Lyro AI handles most of support itself and users can talk to a person directly if needed.”
“After trying three different trials, Tidio was by far the best for AI-enabled chat capabilities.”
Then, make more revenue. Lyro greets every visitor, recommends the right product, and rescues carts. No customer who lands on your site leaves without an answer, or without an offer.
They sell, not just answer.
Lyro asks the follow-up questions a good salesperson would, shows products as cards, and lets Shopify customers add to cart inside the chat. Real inventory. Real time. 24/7.
Never miss a customer who lands on your site
You already paid for the traffic. Lyro makes sure it turns into orders, leads, and bookings, even when nobody is online.
Greet
Every visitor gets a hello, and an answer
Lyro opens the conversation, answers sizing, shipping, and payment questions on the spot, and captures the email before the tab closes.
Recommend
The right product, shown as a card
Lyro asks what the shopper needs, recommends from your live catalog, and suggests what pairs with the cart.
Rescue
Idle carts get a nudge before they’re gone
A cart sitting too long triggers a message, a discount, or a quick question. Flows book calls and close sales while you’re offline.
Bella Santé
$66K+
in revenue generated by Lyro AI Agent
Procosmet
+27%
conversion rate, 500% more leads a month
Pastreez
70%
of chat inquiries turn into orders
Integratec
+25%
qualified leads with Live Chat and Flows
3 steps to your Lyro
1. Add your website
Paste a link or connect Shopify or WooCommerce. Lyro reads your pages, policies, and product catalog in about a minute.
2. Test it in the Playground
Ask what your customers ask. Fix gaps in one click. Nothing goes live until you’ve seen it answer.
3. Switch it on
Lyro answers around the clock and hands off to your team with the full conversation when it should.
Support that runs itself
Up to 70% of tickets answered before your team sees them
Learns your business
Website, help center, files, and past conversations. Gets smarter with every answer you add.
Sounds like you
Set the tone once. Customers can’t tell Lyro from your team.
Knows when to hand off
Refunds, complaints, and anything with a price dispute go to a human, with the full conversation attached.
Every answer cites its source
Lyro only uses your content, so it can’t invent a policy or a price.
See every conversation
Read what Lyro said, from the first hello to the last reply. Fix a wrong answer in one click.
Speaks 12+ languages
Auto-detects the customer’s language. Reliable support in every market you sell to.
Answer with confidence.
Lyro only uses your content, so it can’t invent a policy or a price. Test every answer before it goes live, and read every conversation after.
Works where your customers are, and with what you already use
Plugs into your stack. No developer needed.
Channels
- Website chat
- Messenger
Platforms
- Shopify
- WooCommerce
- WordPress
- Wix
- BigCommerce
- Squarespace
Helpdesks
- Zendesk
- Salesforce
- Intercom
- Gorgias
12+ languages
English · Español · Deutsch · Français · Português · Italiano · Nederlands · Polski · Svenska · Dansk · 日本語 · 한국어 · auto-detected per customer
One AI agent instead of the next hire
Same questions, answered in seconds, at a fraction of a salary.
| What you get | Lyro | Hiring another agent | A basic chatbot |
|---|---|---|---|
| Answers 24/7, including 3 AM | Included | Not included | Included |
| Replies in seconds, not hours | Included | Not included | Included |
| Learns your policies and catalog automatically | Included | Not included | Not included |
| Hands off to a human with the full conversation | Included | Included | Not included |
| Speaks 12+ languages | Included | Not included | Not included |
| Gets smarter every week, no retraining sessions | Included | Not included | Not included |
| Priced per conversation, not per seat or salary | Included | Not included | Not included |
Built by Tidio. Built to pass your security review.
SOC 2 Type 2
CCPA
GDPR
AI Pact
Questions, answered
What exactly does Lyro do?
Lyro is Tidio’s AI agent. It reads your website, help center, and policies, answers customer questions on your site and channels, and hands anything it can’t solve to your team with the full conversation attached.
How does Lyro learn my business, and how long does it take?
Paste your website URL and Lyro reads your pages, help center, and policies to build its knowledge base. Most sites are ready to test in a few minutes, and you can add files, Q&A pairs, and past conversations at any time.
What happens when Lyro doesn’t know the answer?
It says so and hands the conversation to your team with the full transcript attached, instead of guessing. You choose which topics always go to a person, such as refunds or complaints.
Will it make things up?
No. Lyro answers only from the content you give it and shows the source behind each reply. If the answer is not in your knowledge base, it asks for a human.
Which channels and store platforms does it work with?
Lyro answers on website chat, Instagram, Messenger, WhatsApp, and email. It connects to store platforms like Shopify, WooCommerce, WordPress, Wix, BigCommerce, and Squarespace, and to help desks such as Zendesk, Salesforce, Intercom, and Gorgias.
How many conversations does the Free plan include?
The Free plan includes 50 Lyro conversations a month, no credit card required. Paid plans add more conversations and are priced per conversation, not per seat.
How is Lyro different from the AI in Zendesk, Intercom, or Gorgias?
Lyro trains on your website in minutes, shows the source behind every answer, comes with a free plan, and is priced per conversation rather than per seat or per resolution. The AI in help desks like Zendesk, Intercom, or Gorgias is sold as part of their help desk plans.
See Lyro answer your customers in two minutes
Paste your URL, test it in the Playground, go live. Free plan forever, no credit card.
Build my Lyro
No credit card required