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TIDIO VS. INTERCOM

Grow your business with affordable AI support

Intercom charges you $0.99 for every correct AI answer. Provide unlimited AI support for as little as $0.5 per customer with Tidio.

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TIDIO VS. INTERCOM

Why you should choose Tidio instead of Intercom

AI

Pay per conversation, not per resolution

Intercom charges you for every Fin resolution - that means you pay $0.99 for every question the AI answers.   At Tidio, we want to help you scale your support, so instead of charging you per correct answer, we charge per conversation.   Lyro can answer multiple questions during a customer chat, and that still counts as a single conversation.   In addition, returning customers resuming previous chats don’t affect your monthly conversation limit either.

Pay per conversation, not per resolution
Sales chatbots

Sell more with ecommerce Flows

Intercom’s chatbots can help you generate more leads, but they don’t help you sell more.   Our sales automation Flows help ecommerce businesses boost their profits with conversion paths that trigger at crucial moments in the customer journey.   Discover 40+ plug-and-play Flows templates you can use to reduce abandoned carts, offer custom discounts to new or returning customers, increase sales of specific products, and more.

Sell more with ecommerce Flows
Fair pricing

Grow your business, not your bills

We developed Tidio with small and medium-sized businesses in mind.   That’s why you can start with free-forever plans and upgrade to our paid solutions as you grow.   Combine multiple plans to tailor our platform to your needs. And if you need a custom solution, we have your back with Tidio+.

Grow your business, not your bills
Advanced Shopify integration

Enjoy a deep Shopify integration

Improve your team’s efficiency with a seamless Shopify integration.   Shopify and Shopify Plus users can take advantage of Tidio’s advanced features, such as live shopping cart preview, customer order history, and pre-designed conversation pathways for self-service.

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World-class support

Get personalized assistance

Work with a dedicated implementation specialist to set up Tidio and integrate it with your website or platform.   Tidio’s customer success managers help you build automations and highlight optimization opportunities so you can meet your business objectives.

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Don’t take our word for it, check how Tidio helps users grow their business

Get more leads

GET THIS PROGRAM - it has already boosted my sales leads by 34% in a matter of hours. Don't waste your time, searching - Tidio does it all. I am very pleased how they helped get me started too.

Review on G2

Increase conversion rate

My conversion rate went from 1.4 to 4.8! This is amazing and makes me a lot of money automatically!

Review on Shopify

Generate more sales

Tidio helped me make over 60k in sales in just a few months. Customer retention rate is a lot higher and a benefit is the sales!

Review on G2

Increase satisfaction rate

Since having Tidio integrated into our website we have seen sales nearly double and positive reviews triple.

Review on G2

Compare Tidio with Intercom, feature by feature

Why use a plain helpdesk when you can have a robust customer experience suite instead?

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Affordable Conversational AI
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Ecommerce automation templates
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Free plan
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Powerful Shopify integration
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Multichannel
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Ticketing
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Solve more customer problems with advanced automation and AI

Improve your response times and boost your sales with Tidio

Get started free

No credit card required

Get a demo