Customer service is great, but it's even better when it's combined with higher sales

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Tidio combines live chat and chatbot tools to help you provide superb customer service and generate more sales.

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Bag
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Whisker bag

Whisker Bag installed Tidio chat to get closer to their website visitors and collect data about their needs and expectations.

Jano le Roux

Jano le Roux

whiskerbag.com

“Tidio is the ultimate customer-relationship building platform. It also helped us handle difficult clients, which wouldn’t be possible via mail”

Whisker bag

The company set up bots to segment their website’s visitors and capture leads.

Jano le Roux

Jano le Roux

whiskerbag.com

“Tidio’s bots have helped us qualify the traffic in a way that was never possible before”

Whisker bag

By using the combination of Tidio live chat and chatbots, Whisker Bag managed to reduce response time, improve customer experience, and collect 4x more leads within two months of Tidio installation.

Jano le Roux

Jano le Roux

whiskerbag.com

“Tidio changed everything about the way we collect leads”

Excellence confirmed by 1961+ reviews

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Finn R

Finn R

Consultant

Tidio modern chat and in real time to communicate on our website

Tidio is undoubtedly one of those who meet the list of best LiveChats pleasing us from the beginning its very easy installation and its great design that far surpasses that of many other Chat that even adapts very well to the design that has in our page and any other than the one in which it is implemented. Your messaging system is also very good making any conversions you have with the client more efficient, and with the ability to program a message for cases where you are not available to perform customer service has been an excellent lifesaver and It helps not to lose potential customers.

Source: G2
Alexandra L

Alexandra L

Business Administration

Perfect chat for conversions

The most helpful is receiving instant chat messages of your customers, so that you can solve all of their doubts and try to sell them your product. I also find very helpful the fact that you can check the location of the visitor that's chatting in your Tidio Live Chat.

Donna T

Donna T

Co-Founder

So excited about Tidio!

I love how easy Tidio is to set up. I was up and running in less than 10 minutes AND that included chatting with their amazing tech support. We are starting with free, see how we do then upgrade!

Satish P

Satish P

Founder

One of the best chatbot development platforms

Tidio has a user-friendly UI/UX. It is very easy to understand and use. The design and animation of the chat widget are also very good. It also has a good chatbot flow builder. The analytics part of the dashboard is very useful. It helps to generate insights into the chatbot.

Baylen M

Baylen M

Marketing Consultant

Exceptional Value with Great Scalability

For quickly growing organizations, Tidio grows with you. The price is very affordable, especially compared to most other similar software that is at a higher price point with less functionality. Initial buildout time is very quick and changes are easy. Our company account has been evolving since we started it, with more people being added and more automations being created. Whenever I need to contact support, the answer is always immediate and very helpful.

Davis E

Davis E

Sales Executive

The Greatest tool for your website to have good customer support!

Tidio always notifies me when a new customer enters my online store, that way, when a customer has any questions im already there and ready to answer. I also find really useful that they also have an app, so i can answer both from my phone and laptop. I could continue explaining the benefits for a long time, but to sum it all app, i just think that Tidio is the best software for you to generate more sales on your store, and have a great customer service 👍🏻

Guilherme F

Guilherme F

Owner

The best looking and featureful chat platform we've ever tried

The design customization is excellent even in the free plan. The chatbot works like a charm, and we couldn't be happier with Tidio's support team. Also, the pricing is fair.

Bobby H

Bobby H

Consultant

Use Tidio and you will love him!

WE LOVE Tidio! It has such a beautiful interface, updated, modern. For the agent that supports the client, it is very easy to work since the platform is very pleasing to the eye and makes it easy to navigate the entire platform. In addition we can use the chat bot to attend and capture the customer's attention and even give basic and fast response.

Farzan A

Farzan A

Web Designer

Excellent service and product

The automation - hands down. I use Tidio all the time and suggest it to my clients for its ease of use and excellent support. I've not used it yet with shopping carts but I can really imagine it being awesome - will definately test it out.

Cody C

Cody C

Consultant

Tidio is the best live chat for your web

We love Tidio because we can communicate with our customers instantly with the online chat. With Tidio we have everything in one, chat, emails, ticket system and Messenger. Its design is beautiful and can be customized or adapted to the appearance of your company. If you do not have available agents you can configure messages without connection, Tidio is compatible with mobile devices, Windows, iSO and Mac so you can always communicate with your customers without compatibility problems.

Shervin K

Shervin K

CEO

An all in one chat bot automation tool

The fact that I can have all the features of other chatbot tools + online live chat in multiple language + email marketing service with ready built tempaltes and above all, a perfect support team that are always online for you to help

Nathan C. W

Nathan C. W

Managing Director

Excellent product. Excellent support.

Tidio offers intuitive, accessible technology for our team to use from the desktop, browser, and phone. The technology is fresh and modern and easy to customize.

Fred M

Fred M

Consultant

Tidio the best program that exists to chat live

We love it, we like it, we love using Tidio! It is the best to chat live with our customers on the web. It is fast and simple, it does not consume resources in our hosting. It was easy to install and configure it to the design of our website. We use the trial version and without doubt then we acquired a payment plan since we wanted to have the best features.

Matthew R

Matthew R

Consultant

Tidio the best modern chat today

Tidio is the best chat we have used in our company! It is modern, has a pretty attractive design and makes it comfortable and pleasant to work with, besides that we can customize it. It was very easy to implement it on our website with a code that we offer and the best of all is its main feature, the power to communicate with customers who visit our website in real time in search of a service or product.

Melissa J

Melissa J

Consultant Telecommunications

Use an excellent modern chat with Tidio

We are fascinated by Tidio because it is one of the best real time chat programs. It is very modern, easy to use and install (we only upload a code to our site and voila!), And its design adapted very well to that of our company. With Tidio it is very easy to communicate with people who visit our site in real time, we can provide support, specify sales and resolve concerns. With Tidio we improved our sales because it allowed us to improve our communication.

Finn R

Finn R

Consultant

Tidio modern chat and in real time to communicate on our website

Tidio is undoubtedly one of those who meet the list of best LiveChats pleasing us from the beginning its very easy installation and its great design that far surpasses that of many other Chat that even adapts very well to the design that has in our page and any other than the one in which it is implemented. Your messaging system is also very good making any conversions you have with the client more efficient, and with the ability to program a message for cases where you are not available to perform customer service has been an excellent lifesaver and It helps not to lose potential customers.

Alexandra L

Alexandra L

Business Administration

Perfect chat for conversions

The most helpful is receiving instant chat messages of your customers, so that you can solve all of their doubts and try to sell them your product. I also find very helpful the fact that you can check the location of the visitor that's chatting in your Tidio Live Chat.

Donna T

Donna T

Co-Founder

So excited about Tidio!

I love how easy Tidio is to set up. I was up and running in less than 10 minutes AND that included chatting with their amazing tech support. We are starting with free, see how we do then upgrade!

Satish P

Satish P

Founder

One of the best chatbot development platforms

Tidio has a user-friendly UI/UX. It is very easy to understand and use. The design and animation of the chat widget are also very good. It also has a good chatbot flow builder. The analytics part of the dashboard is very useful. It helps to generate insights into the chatbot.

Baylen M

Baylen M

Marketing Consultant

Exceptional Value with Great Scalability

For quickly growing organizations, Tidio grows with you. The price is very affordable, especially compared to most other similar software that is at a higher price point with less functionality. Initial buildout time is very quick and changes are easy. Our company account has been evolving since we started it, with more people being added and more automations being created. Whenever I need to contact support, the answer is always immediate and very helpful.

Davis E

Davis E

Sales Executive

The Greatest tool for your website to have good customer support!

Tidio always notifies me when a new customer enters my online store, that way, when a customer has any questions im already there and ready to answer. I also find really useful that they also have an app, so i can answer both from my phone and laptop. I could continue explaining the benefits for a long time, but to sum it all app, i just think that Tidio is the best software for you to generate more sales on your store, and have a great customer service 👍🏻

Guilherme F

Guilherme F

Owner

The best looking and featureful chat platform we've ever tried

The design customization is excellent even in the free plan. The chatbot works like a charm, and we couldn't be happier with Tidio's support team. Also, the pricing is fair.

Bobby H

Bobby H

Consultant

Use Tidio and you will love him!

WE LOVE Tidio! It has such a beautiful interface, updated, modern. For the agent that supports the client, it is very easy to work since the platform is very pleasing to the eye and makes it easy to navigate the entire platform. In addition we can use the chat bot to attend and capture the customer's attention and even give basic and fast response.

Farzan A

Farzan A

Web Designer

Excellent service and product

The automation - hands down. I use Tidio all the time and suggest it to my clients for its ease of use and excellent support. I've not used it yet with shopping carts but I can really imagine it being awesome - will definately test it out.

Cody C

Cody C

Consultant

Tidio is the best live chat for your web

We love Tidio because we can communicate with our customers instantly with the online chat. With Tidio we have everything in one, chat, emails, ticket system and Messenger. Its design is beautiful and can be customized or adapted to the appearance of your company. If you do not have available agents you can configure messages without connection, Tidio is compatible with mobile devices, Windows, iSO and Mac so you can always communicate with your customers without compatibility problems.

Shervin K

Shervin K

CEO

An all in one chat bot automation tool

The fact that I can have all the features of other chatbot tools + online live chat in multiple language + email marketing service with ready built tempaltes and above all, a perfect support team that are always online for you to help

Nathan C. W

Nathan C. W

Managing Director

Excellent product. Excellent support.

Tidio offers intuitive, accessible technology for our team to use from the desktop, browser, and phone. The technology is fresh and modern and easy to customize.

Fred M

Fred M

Consultant

Tidio the best program that exists to chat live

We love it, we like it, we love using Tidio! It is the best to chat live with our customers on the web. It is fast and simple, it does not consume resources in our hosting. It was easy to install and configure it to the design of our website. We use the trial version and without doubt then we acquired a payment plan since we wanted to have the best features.

Matthew R

Matthew R

Consultant

Tidio the best modern chat today

Tidio is the best chat we have used in our company! It is modern, has a pretty attractive design and makes it comfortable and pleasant to work with, besides that we can customize it. It was very easy to implement it on our website with a code that we offer and the best of all is its main feature, the power to communicate with customers who visit our website in real time in search of a service or product.

Melissa J

Melissa J

Consultant Telecommunications

Use an excellent modern chat with Tidio

We are fascinated by Tidio because it is one of the best real time chat programs. It is very modern, easy to use and install (we only upload a code to our site and voila!), And its design adapted very well to that of our company. With Tidio it is very easy to communicate with people who visit our site in real time, we can provide support, specify sales and resolve concerns. With Tidio we improved our sales because it allowed us to improve our communication.

Discover 10 ways Tidio can boost your sales

Cart saver

Stop 60% of customers from abandoning their carts by offering a discount or free shipping

Tidio chat with cart saver functionality

Welcome message + discount

Welcome every website visitor and incentivize them to make purchases by giving personalized discounts

Tidio chat displays welcome message

Visitor leaves page

Send a personalized message to those who want to leave your website

Tidio chat with message for visitor leaving page

Visitor returns

Welcome returning visitors and customers with a personalized message

Tidio chat with message for returning visitor

Measure time on page

Send a proactive chat message or a product proposal based on the time they spent on your page

Tidio chat offers assistance for visitor spending more time on website

Live Visitors list

See who is visiting your website in real time and monitor which part of your website they are browsing

Tidio panel with functionality to track visitors

Visitor leaves form

Prevent website visitors from abandoning the form by sending them a message when they stop filling it

Tidio chat with message for visitor leaving form

Sales monitoring dashboard

See how your sales grow after the website visitors interact with Tidio

Tidio panel with sales statistics

See all visitor info

  • View the carts of your customers
  • Track what they are browsing on your website
  • Send them offers and links to products based on their website behavior
  • See which country they came from
  • Collect their phone numbers and email addresses
Tidio panel with info about visitors

Export visitors’ data

  • Export the visitors’ data to a .csv file
  • Easily filter and segment your visitors
Tidio panel with exporting visitors functionality

A powerful, all-in-one customer service tool

One compact solution can delight your customers and fuel your sales.

Live Chat

Half of all online customers prefer live chat over any other communication channel.

  • Connect Tidio to ALL websites and platforms via dedicated plugins, without coding
  • The Tidio live chat widget adjusts to your customers’ screens, so they can write to you on mobile and tablet
  • Our live chat widget is customizable: you can change its placement and color, so it fits with your website aesthetics
  • You can adjust the positioning of the live chat button in a mobile version of the widget
Discover Tidio live chat
Tidio Live Chat widget

Your virtual AI supporter

Use one of our 20+ templates or easily build your own chatbot flow to automate 40% of your customer service conversations.

  • We offer 20+ chatbot templates that will answer questions about orders, shipping, and discounts
  • If we don’t have a template that fits your needs, you can build your own conversation scenario without coding, in an intuitive drag-and-drop visual editor
  • Let chatbots finish conversations and handle simple tasks to decrease your customer support workload
Discover Tidio chatbots
Tidio Live Chat widget

Generate more sales

Did you know that 3M businesses generated 20M leads and $400M in sales after they started using our chatbots?

  • Stop 60% of your clients from abandoning their carts by offering a discount
  • Automatically qualify leads and reach out to them at the right time
  • Easily gather your visitors’ emails and phone numbers
Try for free now
Tidio Live Chat widget

Answer any channel from one place

As many as 75% of online customers said they expect help within five minutes. Connect all your channels to Tidio and answer your customers in an instant!

  • Integrate your live chat, email inbox, Messenger, and Instagram into one multichannel communicator
  • Talk to your customers on all devices: desktop, mobile, and tablet
  • Never lose a potential customer because they contacted you on a channel you rarely use
Try for free now
Messenger chat

Empower your customer support team

Customer support automation saves businesses approximately $8 billion annually.

  • Answer the most important queries right away thanks to views with assigned and unassigned messages
  • Monitor the performance of your operators thanks to advanced analytics
  • Answer repetitive questions faster with quick reply templates
Try for free now
Tidio Live Chat widget

Simple installation within 5 minutes

Log in to your website or platform
Log in to your website or platform
Create a free Tidio account
Create a free Tidio account

Tidio’s integrations

Connect Tidio to ALL industry-leading websites and platforms via dedicated integrations

Integration with Shopify
Integration with Wix
Integration with Zendesk
Integration with Zapier
Integration with WordPress
Integration with Hubspot
Integration with Mailchimp
Integration with Shopify
Integration with Wix
Integration with Zendesk
Integration with Zapier
Integration with WordPress
Integration with Hubspot
Integration with Mailchimp
Integration with Shopify
Integration with Wix
Integration with Zendesk
Integration with Zapier
Integration with WordPress
Integration with Hubspot
Integration with Mailchimp

A transparent pricing model

Free

Forever-free

The best option for companies who just started and want to elevate their customer support.

The best option for companies who just started and want to elevate their customer support

Paid

From 15 USD/mo.

The best option for small and medium businesses that want to start accelerating their revenue.

The best option for small and medium businesses that want to start accelerating their revenue
View full pricing

A 7-day trial to test features from our free and paid plan. After the trial ends, free features are available forever. No credit card required.

Discover what Tidio can do for you

Get started