Why you should choose Tidio instead of Gorgias
Solve problems with conversational AI
Tidio’s Lyro offers personalized support to your customers, just like a human agent. Let Lyro handle up to 70% of common customer problems without human intervention so your team can focus on complex requests. Lyro is easy to implement and doesn’t require training. The AI talks to multiple customers at once and answers questions in less than 6 seconds.
Boost brand loyalty with great support
It’s difficult to gain loyal customers when Gorgias charges you per every customer interaction. We want to help you scale your business. That’s why you get an unlimited number of tickets to solve as many customer problems as you can.
Enjoy a deep Shopify integration
Improve your team’s efficiency with a seamless Shopify integration. Shopify and Shopify Plus users can take advantage of Tidio’s advanced features, such as live shopping cart preview, customer order history, and chatbots for self-service.
Grow your business, not your bills
We developed Tidio with small and medium-sized businesses in mind. That’s why you can start with a free-forever plan and upgrade to one of our paid solutions as you grow. Combine the plans and add-ons to tailor our platform to your needs. And if you need a custom solution, we have your back with Tidio+.
Get personalized assistance
Work with a dedicated implementation specialist to set up Tidio and integrate it with your website or platform. Tidio’s customer success managers help you build automations and highlight optimization opportunities so you can meet your business objectives.
Don’t take our word for it, check how Tidio helps users grow their business
Get more leads
GET THIS PROGRAM - it has already boosted my sales leads by 34% in a matter of hours. Don't waste your time, searching - Tidio does it all. I am very pleased how they helped get me started too.
Review on G2
Increase conversion rate
My conversion rate went from 1.4 to 4.8! This is amazing and makes me a lot of money automatically!
Review on Shopify
Generate more sales
Tidio helped me make over 60k in sales in just a few months. Customer retention rate is a lot higher and a benefit is the sales!
Review on G2
Increase satisfaction rate
Since having Tidio integrated into our website we have seen sales nearly double and positive reviews triple.
Review on G2
Compare Tidio with Gorgias, feature by feature
Why use a plain helpdesk when you can have a robust customer experience suite instead?