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Ecommerce Customer Service Platform

Low CLV isn’t your fault. But you can do something about it 

It costs you 10x more to acquire new customers than to retain existing ones. Ensure repeat purchases with AI-driven ecommerce customer service software that refines every touch point in your buying cycle.

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No credit card required

Contact sales
Pre-purchase

Fuel your growth with user-driven automation

Create unique experiences for each store visitor. Make shopping effortless and rewarding with intelligent automation and live chat.

Increase conversions with strategic automated messages

Say goodbye to missed opportunities. Highlight your promotions and offer tailored discounts based on user activity to boost conversions.

Increase conversions with strategic automated messagesIncrease conversions with strategic automated messagesIncrease conversions with strategic automated messages

Grow your email lists with relevant offers

Add more leads to your marketing funnels. Acquire new subscribers by targeting website visitors with exclusive offers at specific points in their customer journeys.

Grow your email lists with relevant offersGrow your email lists with relevant offersGrow your email lists with relevant offers

Eliminate conversion blockers with live conversations

Improve your buying experience with live chat. Provide immediate answers to customer questions for smoother shopping experiences.

Eliminate conversion blockers with live conversationsEliminate conversion blockers with live conversationsEliminate conversion blockers with live conversations

Assist leads on all your live communication channels with AI

Answer customer questions without human intervention. Lyro AI Chatbot replies to customers on your website and social media using only your support content.

Assist leads on all your live communication channels with AIAssist leads on all your live communication channels with AIAssist leads on all your live communication channels with AI

Join 15K+ stores generating more sales with Tidio

177K+ €eye-oo logotype

177K+ €

Value of sales generated with Tidio

Boost your sales with AI product recommendations

Sell more with AI suggestions that are tailored to each customer. Tidio's AI chatbot recommends items based on context, price, or season.

Grow your annual revenue with Tidio

Estimate your sales boost with Tidio’s no-code automations.

Average Monthly Visitors

1000

Conversion rate

Average order value

$18,720.00

Projected annual revenue increase with Tidio Flows.

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Post-purchase

Offer outstanding support to customers worldwide

Answer international customers in their own language. Improve customer satisfaction with a smart ticketing system and AI.

Automate 85% of your post-purchase support with Lyro AI Chatbot

Free your team from repetitive work. Address inquiries and perform recurring tasks, such as order status checks, without using up their time.

Automate 85% of your post-purchase support with Lyro AI ChatbotAutomate 85% of your post-purchase support with Lyro AI ChatbotAutomate 85% of your post-purchase support with Lyro AI Chatbot

Manage all your customer interactions in one dashboard

See all customer inquiries in one place. Handle your tickets, support forms, emails, live chat messages, Instagram, WhatsApp, and Messenger DMs without switching tabs.

Manage all your customer interactions in one dashboardManage all your customer interactions in one dashboardManage all your customer interactions in one dashboard

Provide multilingual support to foreign shoppers

Support your international customers in their native languages. Lyro AI Chatbot uses your support content to automatically answer questions in dozens of languages on all your live communication channels.

Provide multilingual support to foreign shoppersProvide multilingual support to foreign shoppersProvide multilingual support to foreign shoppers

Boost satisfaction with a ticketing system designed for ecommerce

Manage assign, and reply to customer requests with ease. Set priorities and automatically route every ticket to the right department to improve your time to resolution.

Boost satisfaction with a ticketing system designed for ecommerceBoost satisfaction with a ticketing system designed for ecommerceBoost satisfaction with a ticketing system designed for ecommerce

Grow with the #1 ecommerce customer service software on G2

Re-engagement

Keep customers coming back for more

Improve customer retention with effective re-engagement strategies. Drive customer loyalty with ready-made automation templates.

Boost loyalty with next-order discounts

Turn one-time buyers into repeat customers. Promote customer loyalty with next-order coupons.

Boost loyalty with next-order discountsBoost loyalty with next-order discountsBoost loyalty with next-order discounts

Reward and re-engage positive reviewers

Automatically engage happy customers when they leave positive reviews and reward them with exclusive offers.

Reward and re-engage positive reviewersReward and re-engage positive reviewersReward and re-engage positive reviewers

Win more loyal customers with Tidio

Boost your CLV with an AI-driven ecommerce customer service software built to drive repeat purchases.

No credit card required

Contact sales