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Customer Service Case Studies

See how businesses around the world use Tidio to propel their growth.

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Take your business to the next level with customer service. Find inspiration in our featured story
Bella Santé Earns $66K in Sales After Switching to Lyro
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25%

Increase in sales

450

Leads collect

Case studies

Customer Service Case Studies
NSI Australia Transforms Customer Experience with Tidio’s Lyro AI, Achieving +60% Resolution Rate

NSI Australia Transforms Customer Experience with Tidio’s Lyro AI, Achieving +60% Resolution Rate

Family-owned beauty supplier NSI Australia leverages Tidio's AI across multiple channels to deliver exceptional customer service with just one operator while driving significant sales growth.

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Waldo’s Drives Millions in Ecommerce Sales with Tidio Automation

Waldo’s Drives Millions in Ecommerce Sales with Tidio Automation

Mexican discount retail chain's e-commerce channel transforms customer service operations with intelligent automation flows, generating millions in sales while providing data-driven departmental insights.

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Tidio Support Team Achieves 58% Automation With Lyro

Tidio Support Team Achieves 58% Automation With Lyro

Learn about Lyro, the newest AI conversational chatbot created by Tidio. Discover how it handles the majority of customer service conversations and slashes first response times.

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Ad Hoc Atelier Boosts Conversions Using Tidio Live Chat

Ad Hoc Atelier Boosts Conversions Using Tidio Live Chat

Check out how Ad Hoc Atelier nearly tripled their conversion rates using Tidio live chat. Discover how this Italian fashion ecommerce uses Flows to slash waiting times and decrease cart abandonment rates.

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