Flexible plans you’ve been looking for

Yes! We want to help you kick-start and improve your business. This is why the Free plan costs you nothing - forever! If you want to unlock advanced live chat features, add more chat operators, engage more unique visitors with your chatbots, or send more emails to your prospects, you will need to upgrade your plan to the Communicator, Chatbots, or Mailing.

When the 7-day trial expires, you will lose access to all the paid features, and your chatbots will be limited to chatting with 100 unique visitors. You can either upgrade your account to the paid plan (Communicator, Chatbots, Mailing) or downgrade it to the Free plan and keep all the free features.

Absolutely. All plans are sold separately so you can choose whether you want to add more live chat operator seats, increase the limit of unique visitors your chatbots can chat with, or increase the number of emails you can send.

Yes. You can upgrade or downgrade your plan anytime you want, regardless of whether you have an active paid subscription or you are on the Free plan.

Yes. Our plans are very flexible. You can subscribe to one paid plan, two, or all three. Similarly, you can upgrade or downgrade any of them any time you want.

By default, up to three operators can be added (regardless of which plan you subscribed to). To add more operators to your Tidio project, upgrade your plan to the Communicator, and choose the number of extra seats you would like to add.

As many as you need to! There is no monthly limit on live chat messages which you and your chat operators can send.

Yes. As a free plan subscriber, you are allowed to add chatbot templates to your account and use our chatbot builder to build as many chatbots as you want. Although your chatbots can have an unlimited number of chats, they are limited to talking only to 100 unique visitors per month.

The limit refreshes every 30 days. If you are on the paid plan, the limit will refresh after 30 days, starting from the moment you have made your payment. If you are on the Free plan, the limit will refresh after 30 days, starting from the moment you have created your account.

Yes, you can add Tidio to multiple sites and/or stores. Please note, however, that the live chat widget will share all the appearance and behavior settings across all your websites/stores. It means it will have the same color scheme, it will go online/offline according to the same DND hours, it will display the same offline messages, etc.