Flexible plans you’ve been looking for

Pay for only what you need. Or choose a forever-Free plan.

  • Free
    • Forever
    0/mo.

    Essential live chat, chatbot, and mailing features for micro & small businesses.

    Use Tidio for free

    (no credit card required)

    What's included:
    • Up to 3 chat operators
    • 500 emails/mo
    • 100 unique
      reachable visitors
    • Unlimited chats
    • Desktop & mobile apps
    • Visitors Info
    • 3rd party
      apps integration
    • JavaScript API
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  • Chatbots
    • Starts from
    18/mo.

    Don’t let any sales opportunity slip away. Talk to your customers, even while you sleep.

    Start my free trial

    (no credit card required)

    What's included:
    • All the Free Features All the Free Features
      • Up to 3 chat operators
      • 500 emails/mo
      • 100 unique
        reachable visitors
      • Unlimited chats
      • Desktop & mobile apps
      • Visitors Info
      • 3rd party
        apps integration
      • JavaScript API
        • +
    • Unlimited active chatbots
    • Chatbot templates
    • Increased limit of unique
      reachable visitors/mo
      from 1k to unlimited
    • Visual chatbot editor
    • Zapier integration
    See what’s included Hide details
  • Communicator
    • Starts from
    18/mo.

    See more, react faster, close more sales. Knowing your customers is the key to growth.

    Start my free trial

    (no credit card required)

    What's included:
    • All the Free Features All the Free Features
      • Up to 3 chat operators
      • 500 emails/mo
      • 100 unique
        reachable visitors
      • Unlimited chats
      • Desktop & mobile apps
      • Visitors Info
      • 3rd party
        apps integration
      • JavaScript API
        • +
    • New Incoming Visitor Notifications
    • Live Typing
    • Viewed Pages
    • Live Visitors List
    • Additional chat operator seats
      10 per seat
    See what’s included Hide details
  • Mailing
    • Starts from
    10/mo.

    Nurture the relationships with your customers and keep them returning to your store.

    Try it out

    (no credit card required)

    What's included:
    • All the Free Features All the Free Features
      • Up to 3 chat operators
      • 500 emails/mo
      • 100 unique
        reachable visitors
      • Unlimited chats
      • Desktop & mobile apps
      • Visitors Info
      • 3rd party
        apps integration
      • JavaScript API
        • +
    • Unlimited contacts
    • No daily sending limits
    • Email templates
    • Email address validation
    • CAN-SPAM and
      GDPR compliance
    • Contact segmentation
    • Automated and
      scheduled campaigns
    • Visual email editor
    • Increased email
      sending limit/mo
    See what’s included Hide details

    NEW

    Professional Plan
     
    Custom price

    Professional plan to meet your business needs.

    Learn more
    What's included:

    Live Chat & Chatbots & Mailing

    Tidio is an affordable all-in-one communication tool that provides everything you need to increase your sales and ensure amazing customer service.

    Up to No Limits

    Do you have a big customer service department? Enormous traffic on your website? Hundreds of thousands of contacts to send emails to? No worries. We'll meet your needs.

    Low and Fixed Prices

    Fair, simple and reasonable pricing. Unlike other solutions, we will never charge you more as your business grows.

    Dedicated Account Manager

    1-on-1 sessions to discuss your expectations, custom chatbot made by an expert, integration with your CRM. We’ve got your back.

    Pay for Only What You Need

    With a plan tailored to your needs, you don’t to pay for unnecessary features.

    Request a Demo »

    Or learn more about our professional plan.

    Frequently Asked Questions

    Below you will find the most popular pricing-related questions our customers ask.

    Is the Free plan really forever-free?

    Yes! We want to help you kick-start and improve your business. This is why the Free plan costs you nothing - forever! If you want to unlock advanced live chat features, add more chat operators, engage more unique visitors with your chatbots, or send more emails to your prospects, you will need to upgrade your plan to the Communicator, Chatbots, or Mailing.

    What will happen when my trial expires?

    When the 7-day trial expires, you will lose access to all the paid features, and your chatbots will be limited to chatting with 100 unique visitors. You can either upgrade your account to the paid plan (Communicator, Chatbots, Mailing) or downgrade it to the Free plan and keep all the free features.

    Can I choose what to upgrade?

    Absolutely. All plans are sold separately so you can choose whether you want to add more live chat operator seats, increase the limit of unique visitors your chatbots can chat with, or increase the number of emails you can send.

    Can I change my subscription anytime I want?

    Yes. You can upgrade or downgrade your plan anytime you want, regardless of whether you have an active paid subscription or you are on the Free plan.

    Can I subscribe to more than one plan?

    Yes. Our plans are very flexible. You can subscribe to one paid plan, two, or all three. Similarly, you can upgrade or downgrade any of them any time you want.

    How many operators can I add to Tidio?

    By default, up to three operators can be added (regardless of which plan you subscribed to). To add more operators to your Tidio project, upgrade your plan to the Communicator, and choose the number of extra seats you would like to add.

    How many live chat messages can I send?

    As many as you need to! There is no monthly limit on live chat messages which you and your chat operators can send.

    Does the free plan allow using chatbots?

    Yes. As a free plan subscriber, you are allowed to add chatbot templates to your account and use our chatbot builder to build as many chatbots as you want. Although your chatbots can have an unlimited number of chats, they are limited to talking only to 100 unique visitors per month.

    When will my chatbot limit refresh?

    The limit refreshes every 30 days. If you are on the paid plan, the limit will refresh after 30 days, starting from the moment you have made your payment. If you are on the Free plan, the limit will refresh after 30 days, starting from the moment you have created your account.

    Can I add Tidio live chat to more than one website/store?

    Yes, you can add Tidio to multiple sites and/or stores. Please note, however, that the live chat widget will share all the appearance and behavior settings across all your websites/stores. It means it will have the same color scheme, it will go online/offline according to the same DND hours, it will display the same offline messages, etc.

    Ready to win more customers with personal and automated outreach?

    Sign up today and see what Tidio can do for your business

    Start using Tidio