Reach your customers now, pick a plan later

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Monthly
Annually2 mo. free
Monthly
Annually2 mo. free
Scale
332.50
USD
/mo.
billed annually
Most popular
Team
65.83
USD
/mo.
billed annually
Starter
32.50
USD
/mo.
billed annually
Free
0
USD
/mo.
billed annually
Operators
Operators
Operators
Operators
Operators
Operators
Unlimited
5 included
3 included
2 included
Additional operators
Unlimited
+ 4.17 USD/mo. for each (10 limit)
+ 2.50 USD/mo. for each (5 limit)
No additional operators
Chatbots
Chatbots
Chatbots
Chatbots
Chatbots
Chatbots
Chatbots
Chatbots
Chatbots
Chatbots
Chatbot templates
Chatbot templates
Chatbot templates
Chatbot templates
Chatbot templates
Visual chatbot editor
Visual chatbot editor
Visual chatbot editor
Visual chatbot editor
Visual chatbot editor
Monthly chatbot limit.
Unlimited
15 000 included
2 000 included
100 included
Additional chatbot limit
Unlimited
+ 12.50 USD/mo. for every 5,000 more
+ 4.17 USD/mo. for every 1,000 more
No additional chatbot limit
Chatbot metrics
Chatbot metrics
Chatbot metrics
Chatbot metrics
Chatbot metrics
AI-supported chatbots
AI-supported chatbots
AI-supported chatbots
AI-supported chatbots
AI-supported chatbots
Features
Features
Features
Features
Features
Mobile app
Mobile app
Mobile app
Mobile app
Mobile app
Integrations
Integrations
Integrations
Integrations
Integrations
Visitor details
Visitor details
Visitor details
Visitor details
Visitor details
Unlimited live chats
Unlimited live chats
Unlimited live chats
Unlimited live chats
Unlimited live chats
Email inbox
Email inbox
Email inbox
Email inbox
Email inbox
Desktop app
Desktop app
Desktop app
Desktop app
Desktop app
Multilingual interface
Multilingual interface
Multilingual interface
Multilingual interface
Multilingual interface
Unlimited websites
Unlimited websites
Unlimited websites
Unlimited websites
Unlimited websites
Live typing
Live typing
Live typing
Live typing
Live typing
Live Visitors List
Live Visitors List
Live Visitors List
Live Visitors List
Live Visitors List
Advanced Shopify Integrations
Advanced Shopify Integrations
Advanced Shopify Integrations
Advanced Shopify Integrations
Advanced Shopify Integrations
Multichannel tool
Multichannel tool
Multichannel tool
Multichannel tool
Multichannel tool
Customer support metrics
Customer support metrics
Customer support metrics
Customer support metrics
Customer support metrics
No branding
+ 15.83 USD/mo.
+ 15.83 USD/mo.
+ 15.83 USD/mo.
No branding
Quick responses
Quick responses
Quick responses
Quick responses
Quick responses
Viewed pages
Viewed pages
Viewed pages
Viewed pages
Viewed pages
Notes
Notes
Notes
Notes
Notes
Custom roles
Custom roles
Custom roles
Custom roles
Custom roles
1 on 1 onboarding
1 on 1 onboarding
1 on 1 onboarding
1 on 1 onboarding
1 on 1 onboarding
Dedicated chatbot consultant
Dedicated chatbot consultant
Dedicated chatbot consultant
Dedicated chatbot consultant
Dedicated chatbot consultant
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Frequently Asked Questions

Is the Free plan really forever-free?

Yes! We want to help you kick-start and improve your business. This is why the Free plan costs you nothing - forever! If you want to unlock advanced live chat features, add more chat operators, or engage more unique visitors with your chatbots, you will need to upgrade your plan.

What will happen when my trial expires?

When the 7-day trial expires, you will lose access to all the paid features, and will reach no more than 100 unique visitors per month. You can either upgrade your account to the paid plan or stay with the Free plan and keep all the free features.

Can I change my subscription anytime I want?

Yes. You can upgrade or downgrade your plan anytime you want, regardless of whether you have an active paid subscription or you are on the Free plan. If you decide to downgrade, this change will be effective from the next billing period. Your upgrade, however, will happen straight away.

How many live chat messages can I send?

As many as you need to! There is no monthly limit on live chat messages which you and your chat operators can send.

Does the free plan allow using chatbots?

Yes. As a free plan subscriber, you can add chatbot templates to your account and use our chatbot builder to build as many chatbots as you want. However, your autmations can only reach up to 100 unique visitors per month.

Can I add Tidio live chat to more than one website/store?

Yes, you can add Tidio to multiple sites and stores. Please note, however, that the live chat widget will share all the appearance and behavior settings across all your websites/stores. It means it will have the same color scheme, it will go online/offline according to the same DND hours, it will display the same offline messages, etc.

See what Tidio can do for your business

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