Reach your customers now, pick a plan later

Try Tidio for free. No credit card required.

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Monthly
Annually
Annually you have 2 months free
Free
An excellent choice to get your small website started, no commitment required.
0USD/mo.
Use Tidio for free

(no credit card required)

  • Live Chat - conversations with 50 users
  • Chatbots - conversations with 100 users
  • Email Support

Features:

  • Desktop & Mobile Apps
  • 3rd party apps integration
  • Visitors Info
  • JavaScript API
Communicator
The best option for mid-sized teams that base customer support on live conversations.
15.83USD/mo.
Billed per operator
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(no credit card required)

  • Live Chat - unlimited conversations
  • Up to 5 operators
  • Email, 24/5 Live Chat support

Features:

  • All the Free Features
    • Desktop & Mobile Apps
    • 3rd party apps integration
    • Visitors Info
    • JavaScript API
  • Team departments
  • Analytics
  • Native Shopify Integration
  • Live Typing
  • Viewed Pages
  • Live Visitors List
  • Permissions
  • Notes
Chatbots
A handy add-on with automations made for self-service, can be bundled with other plans.
32.50USD/mo.
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(no credit card required)

  • Chatbots - conversations with 40,000 users
  • Email, 24/5 Live Chat support

Features:

  • All the Free Features
    • Desktop & Mobile Apps
    • 3rd party apps integration
    • Visitors Info
    • JavaScript API
  • 35+ Chatbot templates
  • Visual Chatbot Editor
  • Zapier integration
Tidio+
A solution for growing businesses looking for advanced features and dedicated support.
240.83USD/mo.
Starting from:
Contact Sales

  • Live Chat - unlimited conversations
  • Custom number of operators
  • Chatbots - custom no. of engagements
  • Email, 24/5 Live Chat, 24/7 emergency phone support

Features:

  • All features from Chatbots and Communicator plans
    • Desktop & Mobile Apps
    • 3rd party apps integration
    • Visitors Info
    • JavaScript API
  • AI Response Bots
  • Multisite support
  • Custom integrations
  • Email marketing

Services:

  • Dedicated Customer Success Manager
  • Dedicated Implementation Specialist
  • Chatbot building assistance
  • Account Reviews
  • Training Sessions

Frequently Asked Questions

Can I change my subscription anytime I want?

Yes. You can upgrade or downgrade your plan anytime you want, regardless of whether you have an active paid subscription or you are on the free plan.

Can I subscribe to more than one plan?

Yes. Our plans are very flexible. Think of them as options you can freely turn on and off whenever you want. If you’re looking for advanced live chat features, pick the Communicator plan priced per operator seat. But, if automations are something else you need, you can add the Chatbots plan as well. Remember, you can downgrade your subscription at any time!

How many live chat messages can I send?

You and your operators can send unlimited live chat messages, but the number of people you can contact depends on your plan. You can talk to 50 unique visitors on the free plan and an unlimited number of visitors on the Communicator plan.

Does the free plan allow using chatbots?

Yes. As a free plan subscriber, you can add chatbot templates to your account and use our chatbot builder to build as many chatbots as you want. Although your chatbots can have an unlimited number of chats, they are limited to talking only to 100 unique visitors per month.

When will my chatbot limit refresh?

The limit refreshes every 30 days. If you are on the paid plan, the limit will refresh after 30 days, starting from the moment you have made your payment. If you are on the Free plan, the limit will refresh after 30 days, starting from the moment you have created your account.

Can I add Tidio live chat to more than one website/store?

Yes, you can add Tidio to multiple sites and/or stores. Please note, however, that the live chat widget will share all the appearance and behavior settings across all your websites/stores. It means it will have the same color scheme, it will go online/offline according to the same DND hours, it will display the same offline messages, etc.

See what Tidio can do for your business

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