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Reach your customers now, pick a plan later

Start with a 7-day trial to test all Tidio features for free. Choose one or more plans to create your custom solution at the end of the trial. Free-forever plans available.

Customer Service

Increase customer satisfaction with dedicated live chat & helpdesk tools

Monthly
2 months free
Annually

Free

For businesses aiming to create simple email campaigns - free forever, no commitment required.

 

0

USD

/month

500 emails

Get started

 

Key features:

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500+ email templates

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Drag-and-drop email builder

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MOST POPULAR

Campaigns

Designed for businesses looking to generate leads with Campaigns.

 

10

USD

/month

2500 emails

Get started

7-day free trial

Key features:

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Up to 20k monthly emails

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Contact list segmentation

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Email analytics

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Live chat support

Tidio+

Tailored to businesses who want custom email limits, advanced features and dedicated assistance.

Starts at

749

USD

/month

Everything in Campaigns, plus:

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Custom monthly emails limit

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Custom Conversations limit

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Custom visitors reached limit

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Custom Lyro conversation limit

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Dedicated Success Manager

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Solution for established businesses

Enterprise

For businesses requiring unlimited products, additional integrations, advanced features, and premium support.

Unlimited quota

Unlimited quota

Analysis & Monitoring

Analysis & Monitoring

Super admin role

Super admin role

Lyro as managed service

Lyro as managed service

2999

USD

/mo.

Contact sales

Compare plans and features

Enjoy free lite customer success onboarding with all subscriptions above $250 monthly
Free
0 USD/mo.
Get started

 

MOST POPULAR
Campaigns
Starts at 10 USD/mo.
Get started

7-day free trial

Tidio+
Starts at 749 USD/mo.
Contact sales

 

Enterprise
2999 USD/mo.
Contact sales

 

Compare plans
Monthly email credits
500
2.5k - 20k
Custom
Unlimited
Seats
Unlimited
Unlimited
Unlimited
Unlimited
Features
Campaigns system
App integrations
Custom sending domain
Custom email signature
500+ email templates
Contact list segmentation
Drag-and-drop email builder
Email analytics
Services
Support over email
Customer Success onboarding
Lite onboarding for $250+ subscriptions
Ongoing Customer Success support
Ongoing Customer Success support
Support over live chat
Flows building and strategy assistance
Dedicated Success Manager
Training sessions
Account reviews

Frequently Asked Questions

How does the free trial work?

During the free 7-day trial, you can test all Tidio features and plans and see how to improve customer service and accelerate sales. You don’t need to provide us with your credit card information to access the free trial.   At the end of the trial, your account will automatically be downgraded to the Free plan unless you upgrade your subscription to a paid option.   It means that you can use the full feature set of any Customer Service, Lyro AI Chatbot, Flows or Email Marketing plan within your first 7 days with Tidio.

Can I change my subscription anytime I want?

Yes, you can. You can downgrade or upgrade your subscription at any time.   Please note that any subscription changes will come into effect at the start of your next billing cycle meaning that you will keep your premium features until the end of the existing cycle.

Can I subscribe to more than one product?

Absolutely. Our products are designed to complement each other, so you can mix and match to create a solution tailored to your business needs.   For example, you can combine a Customer Service plan with the Flows and Lyro AI Chatbot plans to create an AI customer service suite that solves most customer problems without human intervention, freeing your live support agents to handle complicated requests.   You can subscribe to a single paid plan and use the free features of other plans at the same time. For example, you can subscribe to the Growth Customer Service plan and use the free plan versions of Lyro AI Chatbot and Flows.   You can also subscribe to the free versions of all our plans. Alternatively, you can also bundle multiple paid plans for more features and better limits.

How many emails can I send with Tidio?

You can send up to 500 emails per month for free. However, you can send up to 20,000 emails per month with our Campaigns plan and a custom number of monthly emails with Tidio+.

Can I send live chat messages?

Yes. You can send live chat messages by combining the Campaigns plan with a Customer Service plan.   The Customer Service plans enable you to engage your website visitors through the live chat widget proactively.   The free Customer Service enables you to engage up to 50 customers per month. However, you can access more features and better limits with our paid plans.

Can I use Lyro AI Chatbot?

Yes. You can use Lyro AI Chatbot by combining any Campaigns plan with the Lyro AI plan.   The Lyro AI plan enables you to handle up to 300 conversations per month with AI. However, you can let Lyro handle as many conversations as you want with Tidio+.

Can I use Flows?

Yes. You can use Flows by combining any Campaigns plan with the Flows plan.   With the Flows plan, you can add workflow templates to your website or manually create as many automated workflows as you want with our drag-and-drop builder.   Although your Flows can have an unlimited number of chats, the Free Flows plan limits them to interact with only 100 unique visitors per month. However, you can interact with up to 40k visitors per month with our paid Flows plan and a custom number of visitors with Tidio+.

Offer great customer service with Tidio

Start with a 7-day trial to test all Tidio features for free or contact sales to see Tidio in action.

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