Customer Service Resources
Discover the latest trends in customer service and get expert advice from Tidio’s team. Use our library of podcasts, eBooks, case studies, calculators, and guides as inspiration for your business
Case studies
Endeksa Hits 138% Boost in Lead Generation with Tidio
Discover how Tidio helped Endeksa increase lead generation and slash waiting times. Also, check out how the bots’ helpful responses helped to boost their customer satisfaction.
Suitor Hits 85% Customer Service Automation With Lyro
Learn how Suitor automated up to 85% of its customer service using Lyro. Check out how this suit rental company slashed average response time by 92%.
Shockbyte Slashes Response Times With Tidio Chatbots
Check out how Shockbyte decreased response times and improved customer satisfaction using Tidio.
Tidio Support Team Achieves 58% Automation With Lyro
Learn about Lyro, the newest AI conversational chatbot created by Tidio. Discover how it handles the majority of customer service conversations and slashes first response times.
Procosmet Lead Generation Surges After Installing Tidio
Learn how an Italian beauty brand boosted sales and conversion rates using Tidio. Get more details on how Procosmet used live chat and chatbots to increase generated leads by 500%.
Podcasts
How To Use Customer Experience And AI To Drive Retention And Sales
Learn how to use customer experience and AI to drive sales in this eCommerce Fastlane podcast
The Future of eCommerce Success: How AI is Revolutionizing Customer Experience
Explore the advantages AI can bring to customer service in this 2X eCommerce podcast
Scale Up By Learning To Communicate With Your Customers
Discover the opportunities you can unlock with better customer communications
Turning Customer Service Into More Sales
Find out Tidio users are sharing their success stories and experiences while generating sales through exceptional customer service.
Your 2023 Guide to Customer Experience
Discover the best tactics you can use to improve customer experience
Why Customer Experience is Crucial in 2023 and beyond
Listen to this podcast and discover why customer experience can make or break your online sales
Ebooks
Replicate in-store shopping experience with chatbots
Discover 12 ways to simulate in-store experiences online
Prepare your business for AI-assisted customer service
Automate customer service with 10 step-by-step strategies
Automate Sales and Lead Generation with AI & Chatbots
Explore eCommerce growth hacks for automated service
Sales Tactics Bundle for Your Ecommerce Growth Strategy
Learn 8 ways to increase your sales with AI & chatbots
Calculator
Estimate Your Extra Monthly Revenue with Sales Chatbots
Calculate your potential sales uplift with sales chatbots
Comparisons
Compare Tidio with Zendesk and see how it holds up
Explore the crucial differences between the two platforms
Discover how Tidio performs compared to LiveChat
Learn more about the pros and cons of Tidio and LiveChat
Tidio vs. Intercom: Which one should you choose?
See the differences between Tidio and Intercom
Tidio vs. Gorgias: Which is right for your store?
What’s the best customer service platform for Shopify stores?
Offer great service. Win loyal customers. Repeat 24/7
Improve customer satisfaction with live chat, chatbots, email marketing, and conversational AI.
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