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AI-Powered Help Desk: Features Designed for Smarter Service
Introducing Tidio’s AI-powered Help Desk! See how our latest release is designed to effortlessly support your team.
Integrating Ticketing Into Your CS Stack: Expert Insights
In this article, we dive into integrating ticketing into your CS stack, featuring insights from Tidio experts. Discover best practices and strategies to efficiently boost your customer support and improve the experience for your users.
9 Best Customer Service Channels to Consider in 2024
Discover the best customer communication channels for your website. Explore a wide variety of features from AI-powered chatbots to omnichannel support, and find the most
Tidio Expands Lyro AI to Email Ticketing, Delivering Market-Leading Automation for Support Teams
Tidio’s Lyro AI now powers email ticketing, elevating customer support with omnichannel automation. Support teams can use the all-in-one help desk platform to streamline inquiries across channels, offering quick, reliable responses.
9 Best Tidio Alternatives Compared
Not sure which software to choose for your business? Check out the best Tidio alternatives available on the market.
Top 14 Gladly Alternatives For Your Customer Service Needs
Looking for alternatives to Gladly that better suit your needs? Explore the top Gladly alternatives, complete with a breakdown of features, pros, cons, and pricing for each option.
9 Best Olark Alternatives to Enhance Customer Support [2024]
Compare Olark alternatives based on their main features, drawbacks, and pricing. Decide which platform is best for your business needs.
6 Tips for Building a Great Knowledge Base Chatbot
Discover how to build a knowledge base chatbot for your specific needs. Learn the benefits of using a knowledge base AI chatbot and explore the best practices to set it up for efficient customer support.
Resources
Improve your ecommerce service with hybrid chatbots
See how to drive engagement with rule-based and AI chatbots
Prepare your business for AI-assisted customer service
Automate customer service with 10 step-by-step strategies
Prepare your Help Desk for success with a strategic checklist
Discover 30 essential components for a successful Help Desk.
Set up your AI support agent in 10 minutes
See how to set up Tidio and automate questions with Lyro AI Chatbot.