Up your marketing game by calculating your Customer Lifetime Value. It shows which customers bring you maximum profit, where they come from, how to balance your acquisition costs and more.
Learn how to create chatbots that engage your potential customers, collect email addresses, and boost your sales.
Live chat creates a seamless connection between businesses and customers. What is it exactly, how does it work, and what are the benefits of this communication solution?
Almost 70% of customers hang up when they cannot reach a support agent. But phone support is not the only type of customer service to offer. How else can you support your customers?
Not sure what chatbot technology is? Don’t worry, we’ve discussed the role, functionality, and benefits of chatbots in the article below.
There are many reasons why leads don’t convert into customers. Chatbots, however, can increase user engagement by the continuous support assistance.
Up your marketing game by calculating your Customer Lifetime Value. It shows which customers bring you maximum profit, where they come from, how to balance your acquisition costs and more.
Product marketing is a perfect representation of a customer-centric approach to marketing. Even though its popularity grows, few people know how to do it right. This guide will help you not only understand product marketing but plan an efficient product marketing strategy.
Live chat is an essential part of any website now. If yours still doesn’t have a live chat button, here’s how you can add one in minutes.
Tired of typing the shrug emoji while texting? Here’s a quick guide to type that nifty emoji (for Mac, PC, iPhone, and Android).
Do you know if your customers are satisfied or dissatisfied? Or what new products and features they really want? A CSAT survey will help you find it out. Here’s how to create it.
Looking for small business ideas to try? Find 15 proven ideas for your new business in 2021 in this guide.
As the pandemic "new normal" settles in, new consumer behavior patterns emerge. One of them is the accelerated development of eCommerce and social media. Here's where the Facebook Marketplace steps in.