Customer service is the “to be or not to be” for a company. Check what is the definition of (excellent) customer service? What are examples of good customer service and how to prepare for a job in the industry
More and more companies are using chatbot services. Chatbots can help in streamlining processes and determining what is important to…
Customer service is a means of making sure customers get the maximum satisfaction when interacting with your business. In terms…
Examples of different types of customer service to improve your communication with the customer. Pros, cons and recommended industries for each type of customer service.
What are chatbots? You’ve heard of them for sure. Why are they generating so much noise among consumers? Why should…
The constant increase in revenue is one of the main goals of every business. Did you know you can achieve…
Customer service is the “to be or not to be” for a company. Check what is the definition of (excellent) customer service? What are examples of good customer service and how to prepare for a job in the industry
Nowadays, live chat became a staple to many online stores, service-oriented websites, social media platforms, and blogs. Live chat support…
Live chat enables online visitors to instantly connect with you from a desktop or mobile device. This particular communication channel…
Relationships. We’re lost without them. Because how can anyone build a solid brand without people? Let’s not kid ourselves. We…
Great reviews sell stuff. Period. Why? Because they’re an indication of the product’s quality. It’s a social proof, where a…
In this post, we’ll explain what is facebook subscription messaging and we will show you exactly how to apply in 3 simple steps to get in!
I would like to draw your attention to a significant difference between “Chatbot FAQ” and “FAQ Chatbot”.