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How to Create a Chatbot: Make Your Own Bot for Free in 2024 [No-Code]
See how to create a chatbot in eight easy steps, without coding. Read the best tips for chatbot building.
The 10+ Best Chatbot Plugins for WordPress in 2024
Learn all you need to know about WordPress chatbots, their benefits, and main features. Check out the best chatbot plugins for WordPress websites.
How to Add Live Chat to Website in 10 Minutes [8 Steps]
Learn how to add live chat to your website in eight easy steps. Follow the instructions and discover some of the benefits of adding live chat to your site.
Latest articles
Conversational Customer Service: Channels & Best Practices
Explore how conversational customer service is impacting the top brands today. Learn the best channels for conversational support and go through real-life use cases.
Zendesk vs. Salesforce: Comprehensive Software Comparison
Learn which CRM solution, Zendesk vs. Salesforce, is best for your business. Check out the comparison of the top features and key differences.
Top 10 Benefits of Live Chat To Improve Customer Service
Check out the main benefits of live chat for your business with real-life examples of companies profiting from this technology.
8 Efficient Ways to Use Live Chat for Lead Generation [Guide]
Explore 8 effective ways that will help you use live chat for lead generation. Understand key tactics to transform website visitors into leads through personalized, real-time interactions.
Gorgias vs. Zendesk: The Ultimate Comparison Guide for 2024
Check out our ultimate guide on Gorgias vs. Zendesk. Discover the core features of both tools to find which one is more suitable for your business.
Zendesk vs. Intercom: The Ultimate Comparison Guide for 2024
Check out the ultimate comparison of Intercom vs. Zendesk. Learn the similarities and differences between the features of both software and choose the one that works for your organization.
How to Handle Multiple Chats at the Same Time? [Tips]
Find out why multiple chat software resonates well with customers and the challenges faced when handling multiple chats.
How To Do Chatbot Testing? Guide, Types of Tests & Checklist
Learn how to test your chatbot. Check out the types, a step-by-step guide, and a complete checklist for your chatbot testing.
Preparing for Black Friday: Ultimate Customer Service Checklist
Discover the essential Black Friday online shopping tips you can use this holiday season. Check out the best BFCM ecommerce strategies that will help solve the challenges of your customer service reps.
Top 10 PrestaShop Live Chat Modules for Better Engagement
Discover the best PrestaShop live chat support tools for your website. Learn about the relevant components of a live chat module, compare the pros and cons, and select an option that matches your ecommerce needs.
10 Best Returns Management Software for Ecommerce (2024)
Find out the best returns management software in the market. Learn and how you can manage product returns for your company.
Top 10 FAQ Software for Your Business [+Create FAQ Pages]
FAQ software helps customers find answers to frequently asked questions in the form of short and concise published content. Check out the best tools for your business and how to use it.