Blog
Categories:
Most popular
Latest articles
10 Best Help Desk Software for Small Business
Looking for help desk software for your small business? Explore top tools with AI, live chat, automation, and ticketing—designed to boost efficiency and customer satisfaction.
Your KAYA Automates 75% of Inquiries with Tidio’s AI
Your KAYA, a Polish eco-friendly personal care brand, transformed their customer service with Tidio's Lyro AI, achieving a 75% resolution rate and successfully unifying multiple communication channels.
Axioma Achieves 89% Resolution Rate with Lyro AI Agent
Axioma boosted their car body repair customer experience with Tidio's Lyro AI, achieving an impressive 89% AI resolution rate and increasing sales bot engagement to 21%.
The Muzzle Movement Boosts Support Efficiency with Lyro AI
The Muzzle Movement streamlined customer support with Lyro AI and ticketing, handling over 1,200 monthly tickets and achieving 74% resolution rate.
How to Use AI in Ecommerce to Boost ROI
Unlock growth with AI in ecommerce. Learn how intelligent automation and AI agents boost ROI and improve cost efficiency.
What is Agentic AI? Examples, Use Cases, and Platforms 2025
Discover how agentic AI solutions are helping businesses deliver faster, smarter, and more personalized customer experiences.
Helpful or Hopeless? What People Really Think About Customer Service Chatbots [Study]
Dive into our original research about customer service chatbots. Find out how people feel about chatbot support, what makes them helpful or frustrating, and whether they’re really improving the customer experience.
Top 8 Best Customer Service Solutions To Boost Retention
Looking for a customer service solution? Compare the top tools available on the market today.
Resources
Improve your ecommerce service with hybrid chatbots
See how to drive engagement with rule-based and AI chatbots
Prepare your business for AI-assisted customer service
Automate customer service with 10 step-by-step strategies
Prepare your Help Desk for success with a strategic checklist
Discover 30 essential components for a successful Help Desk.
Set up your AI support agent in 10 minutes
See how to set up Tidio and automate questions with Lyro AI Agent.