Blog
Featured
How to Create a Chatbot for Free in 2024 [No Coding]
See how to create a chatbot in eight easy steps, without coding. Read the best tips for chatbot building.
10 Best WordPress Chatbot Plugins for Websites (2024)
Learn all you need to know about WordPress chatbots, their benefits, and main features. Check out the best chatbot plugins for WordPress websites.
How to Add Live Chat to Website in 10 Minutes [8 Steps]
Learn how to add live chat to your website in eight easy steps. Follow the instructions and discover some of the benefits of adding live chat to your site.
Latest articles
10 Best Kayako Alternatives for Customer Support (2024)
Discover the top Kayako alternatives and competitors on the market and compare their main features and pricing. Learn more about the drawbacks of the tool and why you may need to go for a Kayako alternative.
What Is Help Desk Workflow? [Examples & Steps to Use]
Learn what help desk workflow is and why itβs important. Explore the most practical help desk workflow examples and the tips you can use to implement them.
Bella Sante Earns $66K in Sales After Switching to Lyro
Learn how Bella Sante grew sales and lead generation by implementing Lyro. Discover how this med spa automated customer service with AI chatbots from Tidio.
10+ Crucial AI Customer Service Statistics [2024 Data]
Explore the latest AI customer service statistics and emerging trends. Harness the potential of AI-driven customer service as a catalyst for business expansion.
10 Best Front Alternatives and Competitors [Free & Paid]
Compare the best Front alternatives and choose the best one for your business. Discover pros, cons, and pricing of the top Front competitors.
10 Help Desk Best Practices and Tips for Quality Support
Discover help desk best practices and tips you can use for your needs. Learn the key benefits of using a help desk system for your customer service.
15 Essential Help Desk Metrics & KPIs [+ Best Practices]
Learn the most important help desk metrics to measure your support efforts and performance. Discover how to calculate these KPIs and check out tips to improve your results.
The 10 Best Ecommerce Help Desk Software [Reviews]
Learn all about ecommerce help desk including benefits and main practices. Check out the best ecommerce help desk software available on the market.
Wide-Scale Generative AI Adoption: A Recap of Year in Prompts
Explore our original research marking a year spent with ChatGPT and generative AI. Find out about the main milestones, changes in society, and challenges that AI has brought on.
Top 10 Automated Ticketing Systems for 2024 [+Guide]
Discover the best automated ticketing system software on the web and explore its benefits and main features. Learn key tips to implement this system in your support processes
Wulff Beltton Hits 4.5/5 Client Rating After Switching to Tidio
Discover the benefits Wulff Beltton received after switching from Gorgias to Tidio. Learn about how this retail company boosted customer satisfaction, increased sales, and grew leads using Tidio.
ADT Security Service Boosts Sales By 17% Using Tidio
Learn about the benefits ADT Security Service gained from using Tidio. Discover how it increased the conversion rate and customer satisfaction since implementing the customer service tool.