How to Increase Customer Loyalty with Chatbots
It’s a tricky situation, isn’t it? Your business needs loyal customers more than anything else to survive (let alone thrive.) Customers,…
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Video series
7 Types of Customer Service: Pros and Cons
Examples of different types of customer service to improve your communication with the customer. Pros, cons and recommended industries for each type of customer service.
Chatbots explained – what can they do to an online business?
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Latest articles
How to Increase Customer Loyalty with Chatbots
It’s a tricky situation, isn’t it? Your business needs loyal customers more than anything else to survive (let alone thrive.) Customers,…
10 Principles of Conversational UI to Design Better Chatbots
A good conversational design can do wonders for your business. Chatbots are excellent customer service tools which can improve your…
The best welcome message examples to onboard and welcome new users
Did you know that a welcome message can affect your business success too? Sales, marketing, or customer service play the most…
How to Make a Chatbot – the Costs and Pitfalls of Building Chatbots
Let us share a piece of common sense advice - don’t bring a gun to a knife fight. If the annual turnover of your business does not really justify the expense, don’t spend thousands (or tens of thousands) on something you can have for free.
Chatbot trends and stats in 2019
At Tidio, we believe in data-driven decisions, and understanding customers’ expectations and their needs is critical to consider when planning…
6 Ways Chatbots Can Improve Customer Service and Boost Sales
“Please contact us during normal business hours.” There’s a familiar phrase we’ve all heard. Or, we are on a website…
How to make a chatbot in 10 minutes – a simple 3 step guide
You’ve already heard of chatbots, but you’re not sure how to set them up? This guide will get you through.…