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• Chatbots

  How to Create a Chatbot: Make Your Own Bot for Free in 2025 [No-Code]



10 Best Welcome Messages for Customers [+Examples]



21 Best Thank You for Your Order Messages [Free Templates]



How to Write Apology Letter to Customers [7 Short Email Messages for Mistakes]

Latest articles

• AI customer service

  How to Use Travel Chatbots: 5 Best AI Travel Agents for 2025

  Is your travel business drowning in inquiries? Learn how to automate your customer support with travel chatbots and reap the benefits.

• AI customer service

  AI Customer Service Agents: Benefits, Use Cases & Challenges

  Explore the use cases of AI agents for customer service and how they work. Find out the key challenges of using customer service AI agents and how to overcome them with ease.

• AI customer service

  How AI Agents Improve Fintech Support [Use Cases & Challenges]

  Explore the use cases of AI for financial services and how they work. Browse through the main challenges of AI in the fintech industry and how to overcome them.

• Chatbots

  8 Powerful Use Cases of Insurance Chatbots

  Explore the benefits of using insurance chatbots and their key use cases. Browse through real-world examples of companies that successfully implemented an insurance chatbot.

• Case Studies

  Praktiker Hellas Achieves 8.99% Bot Engagement with Tidio

  Praktiker Hellas, a leading Greek home improvement retailer, implemented Tidio's AI-powered platform to streamline digital communication and automate customer support.

• Product news

  Tidio’s AI Agent Lyro Achieves Industry-Leading Customer Support Resolution Rates, Outperforming Intercom

  Lyro AI, Tidio’s award-winning AI support agent, achieves an industry-leading 64% average resolution rate, peaking at 90%, outperforming competitors like Intercom. Recognized as AI Company of the Year at the Global Business Tech Awards 2025, Tidio continues to push the boundaries of AI-powered customer service.

• Case Studies

  Cove Smart Achieves 70% Increase in Self-Service Resolution with Lyro AI Agent

  Cove Smart transformed their customer support with Tidio's Lyro AI, reducing response times by 80% and increasing self-service resolution by a remarkable 70%.

• Customer service tech

  What Is Customer Experience Automation? [Full Guide]

  Customer experience automation offers a real promise of fast, streamlined, and budget-friendly support. Have you positioned your business for the new CXA wave?