Learn how to create chatbots that engage your potential customers, collect email addresses, and boost your sales.
Looking to do a chatbot project for your WordPress website? We’ve got the top 10 WordPress chatbot plugins here for you to choose from.
This post answers the question: how to add a chat to a website quickly? Find straightforward instructions and add a live chat widget to your site in just four steps.
Learn everything you need to know about writing excellent customer service emails. We cover the best tips and give you 25 sample emails you are free to use.
Everything you must know about customer needs analysis and using it to improve your sales and customer service.
What are the most important things in customer service? Learn how to provide outstanding customer service and build customer loyalty.
Is artificial intelligence good or bad? Learn about the results of our survey on AI fears. Find out who is afraid of losing their jobs to AI technologies and who welcomes the AI revolution.
Customer service is key to customer retention, increase in profit, and improving the company’s image. Check out these 10 reasons that will answer all your questions and make your doubts disappear.
Turn visitors into your brand’s loyal fans with these 10 engagement strategies. Check what other companies excel at customer engagement and learn from their example.
Find out how to identify 90% of customer needs after interviewing a group of 20-30 people. Learn to use the insights to make decisions about core business strategies, products, and services.
Learn what customer care is and why it doesn’t deserve to be used interchangeably with customer service. Find out how other companies rock social media for providing awesome customer care.
Customer service is becoming a hot subject. Find out everything you need to know on customer experience statistics to increase your customer satisfaction and grow your business.
Learn how customer orientation can make your brand legendary. Check out how real companies do it and discover nine techniques to jump on the bandwagon.
See our review of the best free live chat software solutions on the market and discover how to choose the best option for your business.
Writing great thank you notes can make customers fall head over heels in love with your brand. Learn how to get loyal customers from their very first purchase.