Customer service is the “to be or not to be” for a company. Check what is the definition of (excellent) customer service? What are examples of good customer service and how to prepare for a job in the industry
Great reviews sell stuff. Period. Why? Because they’re an indication of the product’s quality. It’s a social proof, where a…
In the olden days, when computers were made of sticks and stones and the network consisted of hemp ropes, people…
“Please contact us during normal business hours.” There’s a familiar phrase we’ve all heard. Or, we are on a website…
Good customer service is essential. No matter the quality of your product, if your CS team isn’t fantastic at serving…
Customer service is about more than one’s individual skill set or how those skills impact the quality of communication with…
Examples of different types of customer service to improve your communication with the customer. Pros, cons and recommended industries for each type of customer service.