7 Tips to Get Good App Reviews with Great Customer Service
Great reviews sell stuff. Period. Why? Because they’re an indication of the product’s quality. It’s a social proof, where a…
Customer Service
How to Use Proactive Chat for Customer Service
In the olden days, when computers were made of sticks and stones and the network consisted of hemp ropes, people…
6 Benefits To Improve Customer Service and Boost Sales With Chatbots
“Please contact us during normal business hours.” There’s a familiar phrase we’ve all heard. Or, we are on a website…
What Customer Service Skills Are Important In 2019?
Good customer service is essential. No matter the quality of your product, if your CS team isn’t fantastic at serving…
9 Best Customer Service Practices To Keep In Mind This Year
Customer service is about more than one’s individual skill set or how those skills impact the quality of communication with…
7 Types of Customer Service: Pros and Cons
Examples of different types of customer service to improve your communication with the customer. Pros, cons and recommended industries for each type of customer service.
10 Ways To Provide Good Customer Service With Live Chat
Customer service is a means of making sure customers get the maximum satisfaction when interacting with your business. In terms…