Check out customer retention software, including CRM technology, that addresses all the main issues that cause churn in eCommerce and SaaS.
Read the results of our original research about AI in education. What are the pros and cons of using artificial intelligence in schools and learning?
Looking for a side business idea you can do as a college student? Take a look at the list of the best small capital and online businesses you can start at university. We’ve included tips from student entrepreneurs and a career advisor.
Learn how to draft professional apology letters to customers and use the templates for the most common situations in customer service. Just copy-paste the text and fill it in with your company details.
Here’s how to define a great digital customer experience strategy. Read on to find out what are best practices to improve customer experience. There are also examples of how real businesses develop CX strategies.
What is customer success? In this article, we explain all the basic principles and metrics. You’ll also see examples of customer success stories and useful tools.
What is customer focus and how to improve it? Everything you need to know to introduce customer-centric business culture to your company.
Everything you must know about customer needs analysis and using it to improve your sales and customer service.
Turn visitors into your brand’s loyal fans with these 10 engagement strategies. Check what other companies excel at customer engagement and learn from their example.
Find out how to identify 90% of customer needs after interviewing a group of 20-30 people. Learn to use the insights to make decisions about core business strategies, products, and services.
Learn how customer orientation can make your brand legendary. Check out how real companies do it and discover nine techniques to jump on the bandwagon.
Learn all you need to know about customer satisfaction surveys. We cover different types and give you a list of 100+ sample questions you’re free to use.
This article will help you decide which eCommerce platform is right for your type of business. Check out their features, pricing, and pros and cons at a glance.
It’s better to be praised than criticized, but customer complaints can be blessings in disguise for your company’s growth. Learn how to handle the most common customer service complaints and use them to your advantage.
Everything you need to know about customer experience. What does it mean, why is it important, and how to improve the overall CX offered by your business.
E-commerce is trending and for a profitable reason. Jump on that train and learn how to use Shopify today!
If you consider Shopify dropshipping, this article will help you decide if it is the right business model for you. Find out its pros and cons, how it works, and how much it costs.
Find out how to design a logo for any business by following a simple formula. All the best tips for creating a logo in one place.
Why do some chatbots are used by hundreds of thousands of people, while others are discarded? Our study suggests giving bots personality contributes to its success.
What’s more important? Good design or 5-star reviews? Find out the results of our original research and learn how to make customers trust your website.
WordPress is the largest content management system in the world. Find out how to make a WordPress website for your business.
Inbound marketing strategies convert more leads for less. Learn how, with a complete list of inbound strategies and the best free resources.
Up your marketing game by calculating your Customer Lifetime Value. It shows which customers bring you maximum profit, where they come from, how to balance your acquisition costs and more.
Product marketing is a perfect representation of a customer-centric approach to marketing. Even though its popularity grows, few people know how to do it right. This guide will help you not only understand product marketing but plan an efficient product marketing strategy.
Looking for small business ideas to try? Find 15 proven ideas for your new business in 2021 in this guide.
As the pandemic "new normal" settles in, new consumer behavior patterns emerge. One of them is the accelerated development of eCommerce and social media. Here's where the Facebook Marketplace steps in.
Customer feedback lets you understand the changing needs and expectations of customers. This guide will walk you through the essential customer feedback strategies and tools to speed things up.
The biggest difference between growing and underperforming companies is customer retention. This guide will teach you how to invest in customer retention so your business can keep growing.
Are you looking for free email marketing templates for your business? Explore email categories and learn how to create email marketing templates of your own.
The best sales process? One that lets you close as many deals as possible and doesn’t turn them into ordeals. Here’s how to build it in seven simple steps.
Yes, you can make money selling art online! Get tips on how to get started with your art-selling business. Plus, we’ve listed some of the best places to sell your artwork.
Thinking of starting an online clothing store? Opening an online boutique today is fairly easy. If you get the technological part down, you can have a good-looking online clothing store ready for sales in a day. Here’s how to make it happen.
Considering a lead magnet to grow your email list? This guide has 10+ proven lead magnet ideas for all types of businesses.
Don't you think I might be the right time to "botify" your online business? Find out how chatbots can automate marketing, lead acquisition, sales, and customer support.
Are you looking for a better way to turn more visitors into customers? This article will help you find the perfect email marketing automation platform for your business.
What is the best place to sell stuff online? Is it eBay, Amazon, Etsy, or your custom online store? Let's find out what is the best way to sell online in 2020.
It’s never enough to just build an eCommerce website. You must create one that’s better than 9 out of 10. How? Read on to find out!
Everything you need to know about relationship marketing. Explore the best relationship marketing examples, ideas, tips, and strategies for your business.
What are the best things to sell online in 2020? Which products are best for dropshipping and which ones you can make and sell from home? Let's find out!
Who’s using WordPress to run an eCommerce site? Small, medium, and large companies. In this article, we list 9 successful brands whose businesses are powered by WordPress.
The secret to more sales lies in understanding consumer behavior. This guide will help you understand your buyers and what they want from your business.
Need help with choosing the best WooCommerce plugins? Below, we’ll cover the top-rated, affordable, and beginner-friendly options for store owners to grow their business.
Anyone can start a dropshipping business. The problem? Most will fail miserably, and only a handful will succeed. In this article, we’ll show you how to get into dropshipping quickly and leave the competition far behind.
The only BigCommerce vs Shopify comparison you'll need. Our experts prepared the ultimate guide to the pricing plans and features of both platforms.
Do you understand CAC, the most important business metric of them all? It is critical for making profits. This guide will help you to master and improve your CAC fast.
Companies Giving Away Special Deals and Free Tools During Coronavirus Crisis to Support Other Businesses
Global COVID-19 outbreak can harm your business. Check out the list of companies giving away free tools and big discounts to help you get through the crisis.
Customer segmentation helps to develop more focused strategies that can lead to higher customer retention, visitor conversion, and customer experience.
At the end of the day, it’s all about conversions. Here are conversion rate optimization ideas to help you increase store traffic and make most out of it.
Has your business been affected by Coronavirus outbreak? Find out what you can do to get it through the pandemic. We are all in it together!
Do you know what techniques successful companies employ to get more customers? Here are some of the best real-life ecommerce strategies that you can start using right now to make your business thrive.
Twenty-five experts reveal their B2B lead-gen strategies. Read, try, and drive more leads!
Truth is, your customers are your best brand advocates. In this article we will show you how referral marketing can be your secret weapon to increase brand awareness, generate leads, and boost sales.
Bringing traffic to your website means little if you don't capture your visitors' contact data, such as emails. In this article we will teach you how to master your lead generation process to start selling like a pro in 2020.
Managing your BigCommerce store can be a challenge. This post lists 11 best BigCommerce apps for all essential tasks.
Below, you’ll find six useful SEO tips and tricks on how to rank on Google’s first pages and drive more traffic to your website.
From selling cockroaches to designing websites - read our new lead generation guide with case studies. Find out how to generate leads online for any type of business.
Attract more visitors and capture their interest (as well as their contact information) with our picks for best and affordable lead generation tools.
One of the elements of effective branding is a brand voice. Finding it isn't as tough as you may think. We will show you how to do it and explain why the brand voice is so important.
You’ll find both short- and long-term ideas to help you attract more targeted visitors and strategies that will help you increase conversions from the traffic you have so far.
Here’s the ultimate lexicon which explains the most important terms related to conversational bots. You can use it as a handy chatbot reference and a first-aid glossary.
Can chatbots be used by restaurants to book tables, take customer orders, and make menu items suggestions? Yes! Learn how restaurants can benefit from using bots.
Conversational landing pages increase the engagement of your visitors. Learn how to master the art of creating conversational experiences for your website users.
Chatbot design principles every chatbot builder should know. Become a chatbot expert and discover the golden rules of conversational design to follow (or break).
A welcome message for customers or employees can win them over or make them yawn. And it’s entirely up to you which it’s going to be.
You can easily integrate your Shopify store with Tidio. And there are plenty of reasons to do that. Find out how Tidio live chat and chatbots can help you generate more sales.
Find out which skills can help you deliver better customer service as a live chat operator.
There are many reasons why leads don’t convert into customers. Chatbots, however, can increase user engagement by the continuous support assistance.
What do we do when we want our business to be successful in the year 2019? We live chat with our customers. Read about the best chat solutions for modern business.