Instant Messaging vs Live Chat: Which One For Your Online Customer Service?
Instant messaging and live chat are both good choices for seamless chat experience across the web. But which one should you choose for your online support?
Live Chat
Handling Live Chat With Canned Responses For Customer Service Like a Pro
Meet live chat canned responses - the feature that saves your valuable time and a headache from being repetitive. Thanks to them, you avoid typing the same messages over and over again.
Top 10 Live Chat Features That Speed Up Your Work
Live chat is made for customer service. It is packed with useful features that will make live chat support faster and more efficient. What are those live chat features?
20 Best Practices For Live Chat Etiquette
Just look at the statistics. For 90% of Americans, customer service is a determining factor whether or not to buy a product from a specific company. That’s a lot, right? Find out more about live chat etiquette for customer service!
How Can I Use Live Chat on My WordPress Website?
The technology is just a tool for making people connect. You can now harness the power of this type of connection by adding a live chat box on your WordPress website.
What Is A Live Chat & Why Is It Important For Your Business?
Live chat creates a seamless connection between businesses and customers. What is it exactly, how does it work, and what are the benefits of this communication solution?