Blog
Latest articles Live Chat
How to Provide Your Customers with Chat Transcripts?
Learn what a chat transcript is, why it’s important, and how to offer it to your customers. Explore the benefits of conversation logs both for your company and clients.
5 Best Live Chat for Sales Teams [+Tips & Techniques]
Learn the top techniques to use live chat for sales in your business. Compare the pros, cons, and pricing of the best sales live chat on the market to choose the right one for your business.
10 Best Live Chat Triggers to Boost Visitor Engagement
Check out some of the best use cases of live chat triggers to help engage your site visitors. Learn all about the benefits of chat triggers and find out more about practical message examples.
What Is Proactive Live Chat: Examples, Tips & Tools
Discover what proactive live chat is and how it can be beneficial for your business. Get familiar with some of the best use cases, tips, and proactive chat tools.
9 Best ManyChat Alternatives & Competitors in 2024
Looking for some ManyChat alternatives that will suit your business needs? Discover some of the best ManyChat competitors with pros, cons, pricing, and ratings compared.
Chatbot vs. Live Chat Explained: Which Is Better in 2024?
Compare chatbots vs. live chat pros, cons, and features. Learn which solution is best for your business.
13 Best Ecommerce Live Chat for Online Stores in 2024
Check out the best ecommerce live chat software with pros, cons, and pricing. Learn what live chat for ecommerce is and how to choose the best one for your business.
7 Top Online Live Chat Apps for Customer Service in 2024 [Free]
Looking for a customer service platform that includes live chat? Here are some of the most popular live chat app options rated and reviewed.
10 Best Magento Live Chat Extensions Reviewed (2024)
Looking for some ManyChat alternatives that will suit your business needs? Discover some of the best ManyChat competitors with pros, cons, pricing, and ratings compared.
The 10 Best Tawk.to Alternatives and Competitors (2024)
Are you looking for a Tawk.to alternative? Check out our ultimate comparison of the best business chat solutions that you can use for free. We prepared a brief overview of all popular Tawk.to alternatives so you can decide which one is best for you.
Top 10 HelpScout Alternatives & Competitors [Similar Apps]
Help Scout doesn’t meet the needs for your help desk? Check out some of the top Help Scout alternatives out there and choose the best one for your business.
24 Essential Live Chat Statistics You Should Know (2024)
Discover some eye-opening live chat stats and the benefits of using live chat on your website. Learn how to forecast chat volume and measure customer satisfaction.
10 Best Freshdesk Alternatives & Competitors (2024)
Check out the best Freshdesk alternatives for your business. Explore the product features, pricing plans, and ratings of each solution to find the right software for your support needs.
Live Chat Icons [Examples & How To Customize Them]
Discover what a live chat icon is and decide on the one for your business. Check out examples of web chat icons for inspiration and learn how to customize them to fit your brand.
70+ Useful Live Chat Script Templates for Effective Customer Support
Copy-paste our ready-to-use live chat scripts designed for typical customer service situations. It’s a low-effort way to speed up your work and improve customer experience.
Top 12 LiveChat Alternatives for Support Teams in 2024
Check out the best LiveChat competitors for your company. Choose a live chat software with an affordable plan that allows for more personalized customer interactions.
5 Best Wix Live Chat Apps & How to Add One to Your Site (2024)
Check out the comparison of the top 5 Wix chat plugins with pricing, features, and ratings included. Learn how to add chat to your Wix site and how to pick the right one for your business.
The Best 19 Free Live Chat Software for Website Support in 2024
Compare the top free live chat software and choose the best one for your business. Discover the benefits and main features of a free support chat.
How to Quickly Add a Live Chat Button to Your Website
Learn how to install and customize a live chat button on your website and ecommerce store. Discover its key functionalities and what benefits a live chat button can bring to your business.
How to Sell on Facebook Marketplace: Beginner’s Tips for 2024
As the pandemic "new normal" settles in, new consumer behavior patterns emerge. One of them is the accelerated development of eCommerce and social media. Here's where the Facebook Marketplace steps in.
Best Web Chat Tools & Services in 2024 [10+ App Reviews]
Web chat has become a must-have tool for communication between brands and customers. Here’s a list of web chat software with their pros and cons to suit the needs of your company.
How to Add Live Chat to Website in 10 Minutes [8 Steps]
Learn how to add live chat to your website in eight easy steps. Follow the instructions and discover some of the benefits of adding live chat to your site.
10 Best Shopify Live Chat Apps for Ecommerce in 2024
Check out the best live chat apps for Shopify, explore their main features, and pricing. Learn what Shopify live chat is and how to integrate it into your site.
16 Best Live Chat Software for Websites [2024 Reviews]
Compare the best live chat software with pros, cons, and pricing. Learn the main features, benefits, and how to choose the right live chat solution for your business.
11 Best Intercom Alternatives for Customer Service [Free]
Find the best cheap alternative to Intercom for customer messaging and help desk tools. Compare Intercom competitors’ pricing plans, features, pros, and cons.
10 Best WordPress Chat Plugins Compared for 2024
The only comparison you'll need to choose the best WordPress live chat plugin. Top website live chat apps tested and compared for your convenience.
Canned Responses: 120+ Best Examples for Customer Service & How to Create Them in Gmail
With canned responses, you can send immediate replies to your customers without typing them. See the best canned responses examples and learn how to use them in your email and live chat.
How to Integrate Facebook Messenger Live Chat Into Your Website
The ultimate guide to Facebook Messenger and live chat integration. Find out how to connect Tidio with social media and increase your sales.
Live Chat Etiquette For Customer Service: Best Practices, Tips & Examples
The ultimate guide to live chatting etiquette for customer support teams. Learn how to use live chat as your primary support channel.
In-Depth Guide: What Is Live Chat and How Does It Work for Online Businesses and Websites?
Learn what live chat is and find out more about its benefits. Discover how it works and how to add one to your website.
