Instant messaging and live chat are both good choices for seamless chat experience across the web. But which one should you choose for your online support?
Meet live chat canned responses - the feature that saves your valuable time and a headache from being repetitive. Thanks to them, you avoid typing the same messages over and over again.
Live chat is made for customer service. It is packed with useful features that will make live chat support faster and more efficient. What are those live chat features?
Just look at the statistics. For 90% of Americans, customer service is a determining factor whether or not to buy a product from a specific company. That’s a lot, right? Find out more about live chat etiquette for customer service!
The technology is just a tool for making people connect. You can now harness the power of this type of connection by adding a live chat box on your WordPress website.
Live chat creates a seamless connection between businesses and customers. What is it exactly, how does it work, and what are the benefits of this communication solution?