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Solve up to 70% of customer problems with AI

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TIDIO+ customer experience solution

Grow with a tailored customer experience tool

Access custom limits for agent seats and chatbots. Unlock premium features. Work with a dedicated team to automate your business. Discover Tidio+

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Tidio Plus
Tidio Plus
Shopify

4.7 from 1716+ reviews

G2

4.7 from 1411+ reviews

Capterra

4.8 from 418+ reviews

Automating your customer service can be time-consuming. Let us do it for you

Implementation specialist

Work with a dedicated implementation specialist to set up Tidio and integrate it with your website or platform.   Our implementation team analyzes your business goals and customizes Tidio's solutions to meet your specific requirements.

Implementation specialist

Customer success manager

Get tailored advice on effective support and lead-generation chatbot scenarios.   Tidio’s customer success managers help you build automations and highlight optimization opportunities so you can meet your business objectives.

Customer success manager

Training sessions

Learn how to make the most out of your Tidio subscription directly from our specialists.   Our trainers teach your team how to use all the features at your disposal and answer any questions you may have.

Training sessions

A customer experience solution that’s built around your business

Rapid deployment for quick ROI

Rapid deployment for quick ROI

Our implementation specialists help you set up your automations so you can engage customers and achieve your business goals in record time.

Scalable solution

Scalable solution

Tidio+ is designed to help you grow. Access chatbot and agent seat limits that are tailored to your needs, whether you’re a small or enterprise business.

Dedicated to your success

Dedicated to your success

Collaborate with a dedicated success manager and get personalized advice on how to offer a superior customer experience with Tidio.

Don’t take our word for it, check how Tidio helps users grow their business

Get more leads

GET THIS PROGRAM - it has already boosted my sales leads by 34% in a matter of hours. Don't waste your time, searching - Tidio does it all. I am very pleased how they helped get me started too.

Review on G2

Increase conversion rate

My conversion rate went from 1.4 to 4.8! This is amazing and makes me a lot of money automatically!

Review on Shopify

Generate more sales

Tidio helped me make over 60k in sales in just a few months. Customer retention rate is a lot higher and a benefit is the sales!

Review on G2

Increase satisfaction rate

Since having Tidio integrated into our website we have seen sales nearly double and positive reviews triple.

Review on G2

Unlock exclusive features that make work easier

Lyro

Increase customer engagement with AI-driven, human-like conversations.   Lyro solves up to 70% of customer problems so your team can focus on complex or valuable requests.

Lyro

Lyro Connect

Provide AI assistance without changing your support system.   Add Lyro to your existing customer service setup through Lyro Connect.

Lyro Connect

Tidio AI

Increase your sales and boost customer satisfaction with powerful AI features.   Tidio AI makes it easy to prioritize urgent customer queries, speeds up your team’s response time, and improves the quality of your agents’ responses.

Tidio AI

Easy integration via OpenAPI

Tidio can be incorporated flawlessly into your app ecosystem to make your processes faster and more efficient. Our team works with you to integrate Tidio with your software stack.

Easy integration via OpenAPI

Why online stores love Tidio

“We were searching for something that would give us the possibility to use automations as well as human interactions — and Tidio was the best solution for that.”

Lorenzo Colucci,
Co-founder and CMO of Ad Hoc Atelier

Read their story
Why online stores love Tidio

Discover Tidio+ from 398 USD/month

Tidio AI & Lyro

Tidio AI & Lyro

Solve up to 70% of customer problems and speed up your team’s response time with AI.

Custom chatbots and agent seat limits

Custom chatbots and agent seat limits

Create a solution that’s tailored to your needs. Increase or decrease your limits whenever you want.

Implementation specialist

Implementation specialist

Work with a Tidio specialist to set up Tidio and integrate it with your website or platform.

Dedicated success manager

Dedicated success manager

Get tailored advice on effective support and lead-generation chatbot scenarios.

Chatbot building assistance

Chatbot building assistance

Our specialists help you build automated workflows according to your needs.

Training sessions & 24/7 support

Training sessions & 24/7 support

Learn how to make the most of your solution. And if you need help, we’re here for you 24/7.

Premium features + all future releases

Premium features + all future releases

Access premium features and be among the first to use all our future releases.

Custom integrations & OpenAPI

Custom integrations & OpenAPI

Integrate Tidio with your existing solutions and sync your data through OpenAPI.

Turn your website visitors into customers with Tidio

Equip your business with live chat, chatbots, ticketing, and AI - everything you need to generate more leads and provide outstanding customer service.

Book a demo
Get started

Free plan available. No card required

FAQ

Yes, Tidio+ users benefit from 24/7 support. Here are other answers to frequently asked questions:

How much does Tidio+ cost?

Tidio+ is a fully customizable plan. Every Tidio+ subscription includes our premium services - implementation specialist, dedicated customer success manager, and training.

The final price of your subscription is correlated to the number of agent seats and chatbot triggers you need, but our sales team will work with you to create a custom solution that fits your budget.

How long will the implementation take?

Implementing Tidio+ generally takes one or two weeks. However, the process can take four weeks or more, depending on the complexity of your solution. The customer success team will let you know how long it will take during your call.

What does the onboarding process look like for Tidio+ users?

Once you’re a Tidio+ user, you’ll have a call with your dedicated success manager to discuss your goals and requirements. The success team, along with the implementation specialists, will customize the solution for you and schedule training sessions for you and your team.

Your success manager will stay in touch with you throughout your subscription, and you can always contact them if you need any help.

How many chatbot triggers do I need?

Your customer success representative will work with you to determine how many chatbot triggers you need based on your monthly website traffic and your business goals. Some businesses can get by with 1,000 chatbot triggers while others need tens of thousands to make things easier for their support teams.

What is the difference between Tidio's regular chatbots and Lyro?

Regular chatbots rely on pre-designed conversational paths while Lyro uses artificial intelligence and natural language processing to understand questions and have human-like conversations with customers. Lyro uses your support content to provide detailed answers and make sure customers are satisfied with their answers.

Can I customize the live chat widget?

Yes, you can. All Tidio+ users can customize the appearance and behavior of their live chat widget. Our team will work with you to create a widget that matches your brand’s style.

Can I change my subscription at any time?

Tidio+ plans come with yearly subscriptions. You can always add more agent seats and chatbot triggers to your subscription. You can downgrade your subscription after the initial 12-month subscription period ends.

Do you offer discounts?

Yes, we do. We offer 2 free months for Tidio+ users who choose the annual payment, so instead of paying for 12 months, you only pay for 10.

Turn your website visitors into customers with Tidio

Equip your business with live chat, chatbots, ticketing, and AI - everything you need to generate more leads and provide outstanding customer service.

Get started

Free plan available. No card required