INSTAGRAM

Boost your Instagram sales with AI-powered chatbots

Automate your Instagram communication to elevate your customer service and drive more sales

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Instagram
Instagram

They are talking about us!

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Use Instagram chatbots to automate sales generation

Send product recommendations

Enable chatbots to send links to suggested products directly in the Instagram conversation.

Integrate Instagram with Tidio
Send product recommendations

Collect your visitors’ details on autopilot

Automatically collect your customers’ contact and order details, such as names, emails, phone numbers, and addresses.

Integrate Instagram with Tidio
Collect your visitors’ details on autopilot

Give discounts at the right time

Activate a chatbot that will send a personalized message with a discount to a specified group of customers.

Integrate Instagram with Tidio
Give discounts at the right time

Automate IG conversations to elevate your customer service

Automate answers to repetitive questions
Perform various tasks
Automate replies to comments
Use Stories to offer discounts
Automated answers icon

Automate answers to repetitive questions

Our chatbots can recognize and handle inquiries about shipping policy, order status, and returns.

Automate answers to repetitive questions
Handle returns icon

Perform various tasks

Create a carousel of choices with rich media to collect customers’ feedback or suggest the next best buy.

Perform various tasks
Automate replies icon

Automate replies to comments

Automatically reply to IG posts’ comments and engage with your audience.

Automate replies to comments
Price tag icon

Use Stories to offer discounts

Enable chatbots to send discount codes to selected products when your customers react or reply to Stories.

Use Stories to offer discounts

Improve team collaboration

Connect Instagram to the Tidio multichannel tool

Easily manage Instagram conversations from the Tidio multichannel tool

  • Connect your account to the Tidio multichannel and easily switch between Messenger, Instagram, email, and live chat messages.
  • Transfer complex issues to live agents, assign conversations, and work on high-priority cases with your teammates, 100% in sync.
  • Transfer your sales info to Zapier and manage your whole sales funnel with a helicopter view.
Try the Tidio multichannel tool
Tidio panel with instagram communication

See how Tidio can boost your sales

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Finn R

Finn R

Consultant

Tidio modern chat and in real time to communicate on our website

Tidio is undoubtedly one of those who meet the list of best LiveChats pleasing us from the beginning its very easy installation and its great design that far surpasses that of many other Chat that even adapts very well to the design that has in our page and any other than the one in which it is implemented. Your messaging system is also very good making any conversions you have with the client more efficient, and with the ability to program a message for cases where you are not available to perform customer service has been an excellent lifesaver and It helps not to lose potential customers.

Source: G2
Alexandra L

Alexandra L

Business Administration

Perfect chat for conversions

The most helpful is receiving instant chat messages of your customers, so that you can solve all of their doubts and try to sell them your product. I also find very helpful the fact that you can check the location of the visitor that's chatting in your Tidio Live Chat.

Donna T

Donna T

Co-Founder

So excited about Tidio!

I love how easy Tidio is to set up. I was up and running in less than 10 minutes AND that included chatting with their amazing tech support. We are starting with free, see how we do then upgrade!

Satish P

Satish P

Founder

One of the best chatbot development platforms

Tidio has a user-friendly UI/UX. It is very easy to understand and use. The design and animation of the chat widget are also very good. It also has a good chatbot flow builder. The analytics part of the dashboard is very useful. It helps to generate insights into the chatbot.

Baylen M

Baylen M

Marketing Consultant

Exceptional Value with Great Scalability

For quickly growing organizations, Tidio grows with you. The price is very affordable, especially compared to most other similar software that is at a higher price point with less functionality. Initial buildout time is very quick and changes are easy. Our company account has been evolving since we started it, with more people being added and more automations being created. Whenever I need to contact support, the answer is always immediate and very helpful.

Davis E

Davis E

Sales Executive

The Greatest tool for your website to have good customer support!

Tidio always notifies me when a new customer enters my online store, that way, when a customer has any questions im already there and ready to answer. I also find really useful that they also have an app, so i can answer both from my phone and laptop. I could continue explaining the benefits for a long time, but to sum it all app, i just think that Tidio is the best software for you to generate more sales on your store, and have a great customer service

Guilherme F

Guilherme F

Owner

The best looking and featureful chat platform we've ever tried

The design customization is excellent even in the free plan. The chatbot works like a charm, and we couldn't be happier with Tidio's support team. Also, the pricing is fair.

Bobby H

Bobby H

Consultant

Use Tidio and you will love him!

WE LOVE Tidio! It has such a beautiful interface, updated, modern. For the agent that supports the client, it is very easy to work since the platform is very pleasing to the eye and makes it easy to navigate the entire platform. In addition we can use the chat bot to attend and capture the customer's attention and even give basic and fast response.

Farzan A

Farzan A

Web Designer

Excellent service and product

The automation - hands down. I use Tidio all the time and suggest it to my clients for its ease of use and excellent support. I've not used it yet with shopping carts but I can really imagine it being awesome - will definately test it out.

Cody C

Cody C

Consultant

Tidio is the best live chat for your web

We love Tidio because we can communicate with our customers instantly with the online chat. With Tidio we have everything in one, chat, emails, ticket system and Messenger. Its design is beautiful and can be customized or adapted to the appearance of your company. If you do not have available agents you can configure messages without connection, Tidio is compatible with mobile devices, Windows, iSO and Mac so you can always communicate with your customers without compatibility problems.

Shervin K

Shervin K

CEO

An all in one chat bot automation tool

The fact that I can have all the features of other chatbot tools + online live chat in multiple language + email marketing service with ready built tempaltes and above all, a perfect support team that are always online for you to help.

Nathan C. W

Nathan C. W

Managing Director

Excellent product. Excellent support.

Tidio offers intuitive, accessible technology for our team to use from the desktop, browser, and phone. The technology is fresh and modern and easy to customize.

Fred M

Fred M

Consultant

Tidio the best program that exists to chat live

We love it, we like it, we love using Tidio! It is the best to chat live with our customers on the web. It is fast and simple, it does not consume resources in our hosting. It was easy to install and configure it to the design of our website. We use the trial version and without doubt then we acquired a payment plan since we wanted to have the best features.

Matthew R

Matthew R

Consultant

Tidio the best modern chat today

Tidio is the best chat we have used in our company! It is modern, has a pretty attractive design and makes it comfortable and pleasant to work with, besides that we can customize it. It was very easy to implement it on our website with a code that we offer and the best of all is its main feature, the power to communicate with customers who visit our website in real time in search of a service or product.

Melissa J

Melissa J

Consultant Telecommunications

Use an excellent modern chat with Tidio

We are fascinated by Tidio because it is one of the best real time chat programs. It is very modern, easy to use and install (we only upload a code to our site and voila!), And its design adapted very well to that of our company. With Tidio it is very easy to communicate with people who visit our site in real time, we can provide support, specify sales and resolve concerns. With Tidio we improved our sales because it allowed us to improve our communication.

Finn R

Finn R

Consultant

Tidio modern chat and in real time to communicate on our website

Tidio is undoubtedly one of those who meet the list of best LiveChats pleasing us from the beginning its very easy installation and its great design that far surpasses that of many other Chat that even adapts very well to the design that has in our page and any other than the one in which it is implemented. Your messaging system is also very good making any conversions you have with the client more efficient, and with the ability to program a message for cases where you are not available to perform customer service has been an excellent lifesaver and It helps not to lose potential customers.

Alexandra L

Alexandra L

Business Administration

Perfect chat for conversions

The most helpful is receiving instant chat messages of your customers, so that you can solve all of their doubts and try to sell them your product. I also find very helpful the fact that you can check the location of the visitor that's chatting in your Tidio Live Chat.

Donna T

Donna T

Co-Founder

So excited about Tidio!

I love how easy Tidio is to set up. I was up and running in less than 10 minutes AND that included chatting with their amazing tech support. We are starting with free, see how we do then upgrade!

Satish P

Satish P

Founder

One of the best chatbot development platforms

Tidio has a user-friendly UI/UX. It is very easy to understand and use. The design and animation of the chat widget are also very good. It also has a good chatbot flow builder. The analytics part of the dashboard is very useful. It helps to generate insights into the chatbot.

Baylen M

Baylen M

Marketing Consultant

Exceptional Value with Great Scalability

For quickly growing organizations, Tidio grows with you. The price is very affordable, especially compared to most other similar software that is at a higher price point with less functionality. Initial buildout time is very quick and changes are easy. Our company account has been evolving since we started it, with more people being added and more automations being created. Whenever I need to contact support, the answer is always immediate and very helpful.

Davis E

Davis E

Sales Executive

The Greatest tool for your website to have good customer support!

Tidio always notifies me when a new customer enters my online store, that way, when a customer has any questions im already there and ready to answer. I also find really useful that they also have an app, so i can answer both from my phone and laptop. I could continue explaining the benefits for a long time, but to sum it all app, i just think that Tidio is the best software for you to generate more sales on your store, and have a great customer service

Guilherme F

Guilherme F

Owner

The best looking and featureful chat platform we've ever tried

The design customization is excellent even in the free plan. The chatbot works like a charm, and we couldn't be happier with Tidio's support team. Also, the pricing is fair.

Bobby H

Bobby H

Consultant

Use Tidio and you will love him!

WE LOVE Tidio! It has such a beautiful interface, updated, modern. For the agent that supports the client, it is very easy to work since the platform is very pleasing to the eye and makes it easy to navigate the entire platform. In addition we can use the chat bot to attend and capture the customer's attention and even give basic and fast response.

Farzan A

Farzan A

Web Designer

Excellent service and product

The automation - hands down. I use Tidio all the time and suggest it to my clients for its ease of use and excellent support. I've not used it yet with shopping carts but I can really imagine it being awesome - will definately test it out.

Cody C

Cody C

Consultant

Tidio is the best live chat for your web

We love Tidio because we can communicate with our customers instantly with the online chat. With Tidio we have everything in one, chat, emails, ticket system and Messenger. Its design is beautiful and can be customized or adapted to the appearance of your company. If you do not have available agents you can configure messages without connection, Tidio is compatible with mobile devices, Windows, iSO and Mac so you can always communicate with your customers without compatibility problems.

Shervin K

Shervin K

CEO

An all in one chat bot automation tool

The fact that I can have all the features of other chatbot tools + online live chat in multiple language + email marketing service with ready built tempaltes and above all, a perfect support team that are always online for you to help.

Nathan C. W

Nathan C. W

Managing Director

Excellent product. Excellent support.

Tidio offers intuitive, accessible technology for our team to use from the desktop, browser, and phone. The technology is fresh and modern and easy to customize.

Fred M

Fred M

Consultant

Tidio the best program that exists to chat live

We love it, we like it, we love using Tidio! It is the best to chat live with our customers on the web. It is fast and simple, it does not consume resources in our hosting. It was easy to install and configure it to the design of our website. We use the trial version and without doubt then we acquired a payment plan since we wanted to have the best features.

Matthew R

Matthew R

Consultant

Tidio the best modern chat today

Tidio is the best chat we have used in our company! It is modern, has a pretty attractive design and makes it comfortable and pleasant to work with, besides that we can customize it. It was very easy to implement it on our website with a code that we offer and the best of all is its main feature, the power to communicate with customers who visit our website in real time in search of a service or product.

Melissa J

Melissa J

Consultant Telecommunications

Use an excellent modern chat with Tidio

We are fascinated by Tidio because it is one of the best real time chat programs. It is very modern, easy to use and install (we only upload a code to our site and voila!), And its design adapted very well to that of our company. With Tidio it is very easy to communicate with people who visit our site in real time, we can provide support, specify sales and resolve concerns. With Tidio we improved our sales because it allowed us to improve our communication.

Integrate Instagram with Tidio today

Free plan available. No credit card required.

Instagram in numbers

Are you on Instagram? Because your customers surely are!

81%

81% of people use Instagram to research products and services

200M

200 million Instagram users visit at least one business profile daily

130M

130 million people tap on shopping posts every month

90%

90% of Instagram users follow a business

50%

50% of people have visited a website after seeing a product or service on Instagram

140M

Instagram reached 140 million users in the US

Sources: Hootsuite, Instagram Business, Mobilemonkey

Connect Instagram to Tidio in less than 5 minutes

Integrating Instagram with Tidio consists of 5 simple steps, and it’s 100% codeless

Sign up to Tidio and open your Tidio panel.
Sign up to Tidio and open your Tidio panel.

FAQ

Instagram Integration: Frequently asked questions

Is Tidio’s Instagram integration free?

Yes, our Instagram integration is available on a free plan, like all our third-party integrations. You can seamlessly connect Tidio to all your tools!

Why do I need Instagram integration?

Our integration allows you to link your Instagram account to Tidio, so you can manage all messages with your customers in one panel and collaborate with your team on solving customers’ inquiries. On top of that, you can build chatbots that will help you save time, automate conversations, and generate more sales.

What is an Instagram chatbot?

An Instagram chatbot is software that can answer questions and perform simple tasks via Instagram messages. For example, you can use it to answer repetitive questions like checking customers’ orders or shipping status.

What can an Instagram chatbot do for me?

Tidio’s Instagram chatbots can react to specific keywords, so you can use them for whatever action needed: from answering common questions to showing customers a carousel of choices once a product is out of stock.

How to create an Instagram chatbot in Tidio?

Once you log in to your Tidio panel, you can access the chatbot creator in the “Chatbots” section. There, you can choose from many templates of popular chatbots, or create your own with a simple drag and drop visual editor. Then you just activate it, and your Instagram chatbot is ready to work for you!

Connect Your Instagram to Tidio

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