🔥
Cyber Monday SPECIAL!

Save up to20%with our limited Cyber Monday offer!

Cyber Monday SPECIAL!
🔥
VISITORS LIST

Turn conversations with your visitors into conversions

Thanks to Tidio real-time visitor monitoring, you see what your website visitors are looking for, so you can reach them at the right moment

Get started
VISITORS LIST

They are talking about us!

Chatimize logo
Hubspot logo
Forbes logo
Vice logo
Fox News logo

See who is visiting your website in real time

View all essential info about your visitors in a handy sidebar

Contact details
Location

Contact details

The customer doesn’t have to introduce themselves or repeat the issue, as you have a clear view of whom you are talking to.

Contact details

Location

Send a proper greeting based on where your customers are coming from and make the conversation more personal.

Location
The browser and operating system
Last visited page info

The browser and operating system

Troubleshoot faster thanks to the info about their browser and operating system.

The browser and operating system

Last visited page info

By monitoring the pages they visited, you can figure out what they are after and pitch them relevant product recommendations.

Last visited page info

Filter and customize your visitor lists

Align your visitor lists with your marketing goals

Easily segment visitors

Filter new and returning visitors based on their location, and learn how they browse your website or locate the most promising leads thanks to the tags visible next to their names.

Discover Tidio Visitors List
Segment visitors screen

Activate your visitors at the right time

Increase your chance of selling by sending messages at the right moment

Proactively start conversations

Send a proactive chat message or a product proposal based on your visitors’ browsing history.

Discover Tidio visitor list
Conversation with client

See how Tidio helps over 300k businesses

Capterra logo
Shopify logo
WordPress logo
G2 Crowd logo
Get app logo
Finn R

Finn R

Consultant

Tidio modern chat and in real time to communicate on our website

Tidio is undoubtedly one of those who meet the list of best LiveChats pleasing us from the beginning its very easy installation and its great design that far surpasses that of many other Chat that even adapts very well to the design that has in our page and any other than the one in which it is implemented. Your messaging system is also very good making any conversions you have with the client more efficient, and with the ability to program a message for cases where you are not available to perform customer service has been an excellent lifesaver and It helps not to lose potential customers.

Source: G2
Alexandra L

Alexandra L

Business Administration

Perfect chat for conversions

The most helpful is receiving instant chat messages of your customers, so that you can solve all of their doubts and try to sell them your product. I also find very helpful the fact that you can check the location of the visitor that's chatting in your Tidio Live Chat.

Donna T

Donna T

Co-Founder

So excited about Tidio!

I love how easy Tidio is to set up. I was up and running in less than 10 minutes AND that included chatting with their amazing tech support. We are starting with free, see how we do then upgrade!

Satish P

Satish P

Founder

One of the best chatbot development platforms

Tidio has a user-friendly UI/UX. It is very easy to understand and use. The design and animation of the chat widget are also very good. It also has a good chatbot flow builder. The analytics part of the dashboard is very useful. It helps to generate insights into the chatbot.

Baylen M

Baylen M

Marketing Consultant

Exceptional Value with Great Scalability

For quickly growing organizations, Tidio grows with you. The price is very affordable, especially compared to most other similar software that is at a higher price point with less functionality. Initial buildout time is very quick and changes are easy. Our company account has been evolving since we started it, with more people being added and more automations being created. Whenever I need to contact support, the answer is always immediate and very helpful.

Davis E

Davis E

Sales Executive

The Greatest tool for your website to have good customer support!

Tidio always notifies me when a new customer enters my online store, that way, when a customer has any questions im already there and ready to answer. I also find really useful that they also have an app, so i can answer both from my phone and laptop. I could continue explaining the benefits for a long time, but to sum it all app, i just think that Tidio is the best software for you to generate more sales on your store, and have a great customer service

Guilherme F

Guilherme F

Owner

The best looking and featureful chat platform we've ever tried

The design customization is excellent even in the free plan. The chatbot works like a charm, and we couldn't be happier with Tidio's support team. Also, the pricing is fair.

Bobby H

Bobby H

Consultant

Use Tidio and you will love him!

WE LOVE Tidio! It has such a beautiful interface, updated, modern. For the agent that supports the client, it is very easy to work since the platform is very pleasing to the eye and makes it easy to navigate the entire platform. In addition we can use the chat bot to attend and capture the customer's attention and even give basic and fast response.

Farzan A

Farzan A

Web Designer

Excellent service and product

The automation - hands down. I use Tidio all the time and suggest it to my clients for its ease of use and excellent support. I've not used it yet with shopping carts but I can really imagine it being awesome - will definately test it out.

Cody C

Cody C

Consultant

Tidio is the best live chat for your web

We love Tidio because we can communicate with our customers instantly with the online chat. With Tidio we have everything in one, chat, emails, ticket system and Messenger. Its design is beautiful and can be customized or adapted to the appearance of your company. If you do not have available agents you can configure messages without connection, Tidio is compatible with mobile devices, Windows, iSO and Mac so you can always communicate with your customers without compatibility problems.

Shervin K

Shervin K

CEO

An all in one chat bot automation tool

The fact that I can have all the features of other chatbot tools + online live chat in multiple language + email marketing service with ready built tempaltes and above all, a perfect support team that are always online for you to help.

Nathan C. W

Nathan C. W

Managing Director

Excellent product. Excellent support.

Tidio offers intuitive, accessible technology for our team to use from the desktop, browser, and phone. The technology is fresh and modern and easy to customize.

Fred M

Fred M

Consultant

Tidio the best program that exists to chat live

We love it, we like it, we love using Tidio! It is the best to chat live with our customers on the web. It is fast and simple, it does not consume resources in our hosting. It was easy to install and configure it to the design of our website. We use the trial version and without doubt then we acquired a payment plan since we wanted to have the best features.

Matthew R

Matthew R

Consultant

Tidio the best modern chat today

Tidio is the best chat we have used in our company! It is modern, has a pretty attractive design and makes it comfortable and pleasant to work with, besides that we can customize it. It was very easy to implement it on our website with a code that we offer and the best of all is its main feature, the power to communicate with customers who visit our website in real time in search of a service or product.

Melissa J

Melissa J

Consultant Telecommunications

Use an excellent modern chat with Tidio

We are fascinated by Tidio because it is one of the best real time chat programs. It is very modern, easy to use and install (we only upload a code to our site and voila!), And its design adapted very well to that of our company. With Tidio it is very easy to communicate with people who visit our site in real time, we can provide support, specify sales and resolve concerns. With Tidio we improved our sales because it allowed us to improve our communication.

Finn R

Finn R

Consultant

Tidio modern chat and in real time to communicate on our website

Tidio is undoubtedly one of those who meet the list of best LiveChats pleasing us from the beginning its very easy installation and its great design that far surpasses that of many other Chat that even adapts very well to the design that has in our page and any other than the one in which it is implemented. Your messaging system is also very good making any conversions you have with the client more efficient, and with the ability to program a message for cases where you are not available to perform customer service has been an excellent lifesaver and It helps not to lose potential customers.

Alexandra L

Alexandra L

Business Administration

Perfect chat for conversions

The most helpful is receiving instant chat messages of your customers, so that you can solve all of their doubts and try to sell them your product. I also find very helpful the fact that you can check the location of the visitor that's chatting in your Tidio Live Chat.

Donna T

Donna T

Co-Founder

So excited about Tidio!

I love how easy Tidio is to set up. I was up and running in less than 10 minutes AND that included chatting with their amazing tech support. We are starting with free, see how we do then upgrade!

Satish P

Satish P

Founder

One of the best chatbot development platforms

Tidio has a user-friendly UI/UX. It is very easy to understand and use. The design and animation of the chat widget are also very good. It also has a good chatbot flow builder. The analytics part of the dashboard is very useful. It helps to generate insights into the chatbot.

Baylen M

Baylen M

Marketing Consultant

Exceptional Value with Great Scalability

For quickly growing organizations, Tidio grows with you. The price is very affordable, especially compared to most other similar software that is at a higher price point with less functionality. Initial buildout time is very quick and changes are easy. Our company account has been evolving since we started it, with more people being added and more automations being created. Whenever I need to contact support, the answer is always immediate and very helpful.

Davis E

Davis E

Sales Executive

The Greatest tool for your website to have good customer support!

Tidio always notifies me when a new customer enters my online store, that way, when a customer has any questions im already there and ready to answer. I also find really useful that they also have an app, so i can answer both from my phone and laptop. I could continue explaining the benefits for a long time, but to sum it all app, i just think that Tidio is the best software for you to generate more sales on your store, and have a great customer service

Guilherme F

Guilherme F

Owner

The best looking and featureful chat platform we've ever tried

The design customization is excellent even in the free plan. The chatbot works like a charm, and we couldn't be happier with Tidio's support team. Also, the pricing is fair.

Bobby H

Bobby H

Consultant

Use Tidio and you will love him!

WE LOVE Tidio! It has such a beautiful interface, updated, modern. For the agent that supports the client, it is very easy to work since the platform is very pleasing to the eye and makes it easy to navigate the entire platform. In addition we can use the chat bot to attend and capture the customer's attention and even give basic and fast response.

Farzan A

Farzan A

Web Designer

Excellent service and product

The automation - hands down. I use Tidio all the time and suggest it to my clients for its ease of use and excellent support. I've not used it yet with shopping carts but I can really imagine it being awesome - will definately test it out.

Cody C

Cody C

Consultant

Tidio is the best live chat for your web

We love Tidio because we can communicate with our customers instantly with the online chat. With Tidio we have everything in one, chat, emails, ticket system and Messenger. Its design is beautiful and can be customized or adapted to the appearance of your company. If you do not have available agents you can configure messages without connection, Tidio is compatible with mobile devices, Windows, iSO and Mac so you can always communicate with your customers without compatibility problems.

Shervin K

Shervin K

CEO

An all in one chat bot automation tool

The fact that I can have all the features of other chatbot tools + online live chat in multiple language + email marketing service with ready built tempaltes and above all, a perfect support team that are always online for you to help.

Nathan C. W

Nathan C. W

Managing Director

Excellent product. Excellent support.

Tidio offers intuitive, accessible technology for our team to use from the desktop, browser, and phone. The technology is fresh and modern and easy to customize.

Fred M

Fred M

Consultant

Tidio the best program that exists to chat live

We love it, we like it, we love using Tidio! It is the best to chat live with our customers on the web. It is fast and simple, it does not consume resources in our hosting. It was easy to install and configure it to the design of our website. We use the trial version and without doubt then we acquired a payment plan since we wanted to have the best features.

Matthew R

Matthew R

Consultant

Tidio the best modern chat today

Tidio is the best chat we have used in our company! It is modern, has a pretty attractive design and makes it comfortable and pleasant to work with, besides that we can customize it. It was very easy to implement it on our website with a code that we offer and the best of all is its main feature, the power to communicate with customers who visit our website in real time in search of a service or product.

Melissa J

Melissa J

Consultant Telecommunications

Use an excellent modern chat with Tidio

We are fascinated by Tidio because it is one of the best real time chat programs. It is very modern, easy to use and install (we only upload a code to our site and voila!), And its design adapted very well to that of our company. With Tidio it is very easy to communicate with people who visit our site in real time, we can provide support, specify sales and resolve concerns. With Tidio we improved our sales because it allowed us to improve our communication.

Start using Tidio real-time visitor monitoring today

Free plan available. No credit card required.

Know your customers and what they click on

63%

63% of consumers and 76% of B2B buyers expect store owners to know their unique needs

21%

Customer service agents ask for a customer's name 21% of the time, on average

70%

70% of the customer's journey is based on how the customer feels they are being treated

78%

If the company’s customer service is excellent, 78% of consumers will do business with them again, even after a mistake

33%

33% of customers are most frustrated by having to wait on hold. 33% are most frustrated by having to repeat themselves to multiple support reps

80%

80% of those who classify themselves as frequent shoppers say they only shop with brands that personalize their experience

Sources: Salesforce research, McKinsey, Glance, Hubspot, SmarterHQ

FAQ

Tidio real-time visitor monitoring: Frequently asked questions

What is real-time visitor monitoring?

Real-time visitor monitoring is a feature of the Tidio live chat software. It enables you to monitor and track all users who stay on your website, providing you information about their behavior in real time. This can help you improve your marketing strategy and personalize your customer service.

What properties can I see on the Visitors List?

Currently, you can see your visitors' contact details, location, the page they are on, and their browser type. On top of that, you can see tags previously added during a conversation.

Is Tidio real-time visitor monitoring feature free?

Real-time visitor monitoring is a deluxe feature of Tidio software, so you can only use it on a paid plan.

How many people can access Tidio Visitors List?

Visitor lists are available to anyone who has an active Tidio account on one of the premium plans. By default, three people can access the Tidio account. You can always add more people depending on your needs.

How to access a real-time visitor monitoring list?

You can easily access your visitors’ lists by logging into Tidio and going to a plugin’s admin panel.

Discover what Tidio can do for you

Get started