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Tidio AI

Improve customer service with Tidio AI

Equip your team with the latest technology for outstanding customer experiences and increased conversions

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Improve customer service with *Tidio AI*

Tidio AI - meaning and values

Tidio AI is a solution that helps businesses increase their sales and boost customer satisfaction with the use of artificial intelligence. Here’s what it stands for:

Technology for small and medium businesses

For the longest time, the newest AI features have been available exclusively on software solutions that are too expensive for small and medium sized businesses. Our goal is to provide premium AI features at affordable prices, so every company can benefit from them.

Technology for small and medium businesses

Customers first

80% of customers say that the experience a company offers is just as important as its products or services. We aim to help businesses create outstanding experiences for their customers.

Customers first

AI is the present, not the future

Our customers can already use Tidio AI features, and Tidio+ users will automatically benefit from all future releases without additional costs.

AI is the present, not the future

AI in everything

All Tidio features - from existing ones like Live Chat or Analytics to future releases - will incorporate AI.

AI in everything

Improve your response times and increase customer satisfaction with AI

Better support without hiring costs with Lyro

Lyro enables you to maximize your support capacity without extra staff expenses.   Lyro answers up to 70% of customer questions with automated human-like conversations and provides personalized support, just like a human agent would.

Discover Lyro
Better support without hiring costs with Lyro

Build bots in minutes with FAQ Wizard

FAQ Wizard uses machine learning to detect what your customers ask about.   The Wizard then uses your content to recommend bots that can answer those questions automatically, freeing up your support agents from dealing with repetitive inquiries.

Build bots in minutes with FAQ Wizard

Make your support process more efficient with AI Agent

Step up your responses with Reply Assistant

Help your support team answer customer questions without having to worry about syntax or grammar.   Reply Assistant uses GPT 3.5 technology to turn basic responses into professional-looking ones, making sure every reply your agents send is on brand.

Step up your responses with Reply Assistant

Respond quickly with Smart Views

Prioritize urgent requests so you can solve them quickly and increase customer satisfaction.   Smart Views analyzes your conversations and organizes them based on customer intent so your support team can easily spot and prioritize important requests.

Respond quickly with Smart Views
Coming soon

Uncover opportunities with Tracker

Assess customer satisfaction so you can improve your communications.   Tracker rates your support conversations based on customer intent and satisfaction, allowing you to spot refinement opportunities.

Uncover opportunities with Tracker

New features for Tidio AI are coming soon!

Get Tidio AI today and be among the first to access our future releases

Conversion Booster

Conversion Booster recognizes user behavior and takes action to encourage conversions. It reduces the number of visitors who leave the website without making a purchase, so you can boost your sales.

Conversion Booster

Increase your support efficiency and boost customer satisfaction with Tidio AI

Use the latest technology to provide outstanding customer experiences

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