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Tidio AI

Improve customer service with Tidio AI

Equip your team with the latest technology for outstanding customer experiences and increased conversions

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Improve customer service with *Tidio AI*

Tidio AI - meaning and values

Tidio AI is a solution that helps businesses increase their sales and boost customer satisfaction with the use of artificial intelligence. Here’s what it stands for:

Technology for small and medium businesses

For the longest time, the newest AI features have been available exclusively on software solutions that are too expensive for small and medium sized businesses. Our goal is to provide premium AI features at affordable prices, so every company can benefit from them.

Technology for small and medium businesses

Customers first

80% of customers say that the experience a company offers is just as important as its products or services. We aim to help businesses create outstanding experiences for their customers.

Customers first

AI is the present, not the future

Our customers can already use Tidio AI features, and Tidio+ users will automatically benefit from all future releases without additional costs.

AI is the present, not the future

AI in everything

All Tidio features - from existing ones like Live Chat or Analytics to future releases - will incorporate AI. 

AI in everything

WHERE WE STAND

Tidio AI features available today

Tidio AI helps businesses achieve their growth goals with first-class AI features

AI Chatbots

  • Use the latest technology to understand and answer questions, even if the words or spelling are not perfect
  • Answer up to 73% of customer questions, saving your team’s time and effort
  • Learn and Improve their performance over time
Discover AI Chatbots
AI Chatbots

Reply Assistant

  • Makes every customer interaction professional and on-brand with a single click using GPT-3.5
  • Works in dozens of languages
  • Improves your team’s response times
Reply Assistant

Customer Questions

  • Detects the topic of conversations and classifies them into up to 30 topic categories
  • Displays the distribution of conversations over the topic categories based on frequency
  • Helps you create AI Chatbots that automatically answer recurring customer questions
Customer Questions

FAQ Wizard

  • Extracts questions and answers from your website's FAQ pages
  • Helps you create FAQ bots from those question-answer pairs
  • Simplifies the process of automating your FAQ workflows
FAQ Wizard

Smart Views

  • Analyzes your conversations and organizes them based on customer intent
  • Helps you prioritize certain conversation intents over others
  • Enables your support agents to speed up their response times to urgent requests
Smart Views

WHERE WE’RE GOING

Becoming the leading provider of AI-augmented customer service solutions

Features coming soon

Satisfaction Tracker
Conversion Booster
Satisfaction Tracker

Satisfaction Tracker

Satisfaction Detection assesses your team’s conversations and automatically rates customer interactions based on similar conversations. It helps you understand your customers so you can improve your communications.

Satisfaction Tracker
Conversion Booster

Conversion Booster

Conversion Booster recognizes user behavior and takes action to encourage conversions. It reduces the number of visitors who leave the website without making a purchase, so you can boost your sales.

Conversion Booster

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