Tidio AI - meaning and values
Tidio AI is a solution that helps businesses increase their sales and boost customer satisfaction with the use of artificial intelligence. Here’s what it stands for:
Technology for small and medium businesses
For the longest time, the newest AI features have been available exclusively on software solutions that are too expensive for small and medium sized businesses. Our goal is to provide premium AI features at affordable prices, so every company can benefit from them.
80% of customers say that the experience a company offers is just as important as its products or services. We aim to help businesses create outstanding experiences for their customers.
AI is the present, not the future
Our customers can already use Tidio AI features, and Tidio+ users will automatically benefit from all future releases without additional costs.
AI in everything
All Tidio features - from existing ones like Live Chat or Analytics to future releases - will incorporate AI.
Improve your response times and increase customer satisfaction with AI
Better support without hiring costs with Lyro
Lyro enables you to maximize your support capacity without extra staff expenses. Lyro answers up to 70% of customer questions with automated human-like conversations and provides personalized support, just like a human agent would.Discover Lyro
Build bots in minutes with FAQ Wizard
FAQ Wizard uses machine learning to detect what your customers ask about. The Wizard then uses your content to recommend bots that can answer those questions automatically, freeing up your support agents from dealing with repetitive inquiries.
Make your support process more efficient with AI Agent
Step up your responses with Reply Assistant
Help your support team answer customer questions without having to worry about syntax or grammar. Reply Assistant uses GPT 3.5 technology to turn basic responses into professional-looking ones, making sure every reply your agents send is on brand.
Respond quickly with Smart Views
Prioritize urgent requests so you can solve them quickly and increase customer satisfaction. Smart Views analyzes your conversations and organizes them based on customer intent so your support team can easily spot and prioritize important requests.
Uncover opportunities with Tracker
Assess customer satisfaction so you can improve your communications. Tracker rates your support conversations based on customer intent and satisfaction, allowing you to spot refinement opportunities.
New features for Tidio AI are coming soon!
Get Tidio AI today and be among the first to access our future releases
Conversion Booster recognizes user behavior and takes action to encourage conversions. It reduces the number of visitors who leave the website without making a purchase, so you can boost your sales.