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TIDIO VS. GORGIAS

Offer great support with advanced automation and AI

Gorgias offers basic automations. With Tidio, you can create advanced automated user journeys and solve up to 70% of customer problems with Lyro AI.

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TIDIO VS. GORGIAS

Why you should choose Tidio instead of Gorgias

AI

Solve problems with conversational AI

Tidio’s Lyro offers personalized support to your customers, just like a human agent.   Let Lyro handle up to 70% of common customer problems without human intervention so your team can focus on complex requests.   Lyro is easy to implement and doesn’t require training. The AI chatbot talks to multiple customers at once and answers questions in less than 6 seconds.

Solve problems with conversational AI
Advanced Shopify integration

Enjoy a deep Shopify integration

Improve your team’s efficiency with a seamless Shopify integration.   Shopify and Shopify Plus users can take advantage of Tidio’s advanced features, such as live shopping cart preview, customer order history, and pre-designed conversation pathways for self-service.

Enjoy a deep Shopify integration
Sales Flows

Generate leads and sell more with automation

Gorgias enables you to create basic automations at a high cost.   Our sales Flows help ecommerce businesses boost their profits with affordable automation.   Discover 40+ plug-and-play Flows templates you can use to reduce abandoned carts, offer custom discounts to new or returning customers, increase sales of specific products, and more.

Generate leads and sell more with automation
Fair pricing

Grow your business, not your bills

We developed Tidio with small and medium-sized businesses in mind.   That’s why you can start with free-forever plans and upgrade to our paid solutions as you grow.   Combine multiple plans to tailor our platform to your needs. And if you need a custom solution, we have your back with Tidio+.

Grow your business, not your bills
World-class support

Get personalized assistance

Work with a dedicated implementation specialist to set up Tidio and integrate it with your website or platform.   Tidio’s customer success managers help you build automations and highlight optimization opportunities so you can meet your business objectives.

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Don’t take our word for it, check how Tidio helps users grow their business

Get more leads

GET THIS PROGRAM - it has already boosted my sales leads by 34% in a matter of hours. Don't waste your time, searching - Tidio does it all. I am very pleased how they helped get me started too.

Review on G2

Increase conversion rate

My conversion rate went from 1.4 to 4.8! This is amazing and makes me a lot of money automatically!

Review on Shopify

Generate more sales

Tidio helped me make over 60k in sales in just a few months. Customer retention rate is a lot higher and a benefit is the sales!

Review on G2

Increase satisfaction rate

Since having Tidio integrated into our website we have seen sales nearly double and positive reviews triple.

Review on G2

Compare Tidio with Gorgias, feature by feature

Why use a plain helpdesk when you can have a robust customer experience suite instead?

Tidio logo
Gorgias logo
Conversational AI
Conversational AI
Conversational AI
Advanced automation
Conversational AI
Conversational AI
Free plan
Free plan
Free plan
Powerful Shopify integration
Powerful Shopify integration
Powerful Shopify integration
Multichannel
Multichannel
Multichannel
Ticketing
Ticketing
Ticketing

Solve more customer problems with advanced automation and AI

Improve your response times and boost your sales with Tidio

Get started free

No credit card required

Get a demo