Live Chat
Simple. Beautiful. Powerful. Both for your clients, and your team. Combine it with Flows and Lyro AI Chatbot to unlock its full potential.
Live typing
Cut down your reply times by previewing what users write before they hit the "send" button and preparing your answer
Canned responses
Create a library of common answers and use them to reply in seconds
Attachments
Send supported files via chat: .jpg .jpeg .png .txt .rtf .xlsx .docx .pdf .gif, and videos
Offline message
Inform your clients that you're not available and collect their email to respond later
Pre-chat survey
Collect the client's data before the chat starts
Multilanguage
Add multiple languages to your widget
Transcripts
Save transcripts to your device or send them to clients via email
Tags and contact properties
Store your customer data in one place. Add tags and contact details so you can personalize your conversations and improve customer experience
Live visitor list
See all your website visitors and the pages they're browsing in real-time. Offer custom advice based on their activity.
Chat page
Send your customers to a dedicated chat window instead of talking with them through the widget
Operating hours
Set your working hours and let visitors know when they can find you online
Measure customer satisfaction
Collect feedback and assess the quality of your customer service
Read receipt
See if the visitor read your messages
Banning users
Allows you to block users from accessing the widget based on their IP address
