The Ultimate Chatbot, E-Commerce and Marketing Dictionary
Here’s the ultimate lexicon which explains the most important terms related to conversational bots. You can use it as a handy chatbot reference and a first-aid glossary.
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How to Use Proactive Chat for Customer Service
In the olden days, when computers were made of sticks and stones and the network consisted of hemp ropes, people…
Small Words, Big Impact – 9 Tips to Become a Better UX Writer for Chatbots
Who is a UX writer? UX writers (User Experience Writers or Digital Content Designers, as they are known in the…
How Can I Use Live Chat on My WordPress Website?
The technology is just a tool for making people connect. You can now harness the power of this type of connection by adding a live chat box on your WordPress website.
10 Principles of Conversational UI to Design Better Chatbots
A good conversational design can do wonders for your business. Chatbots are excellent customer service tools which can improve your…
How to Make a Chatbot – the Costs and Pitfalls of Building Chatbots
Let us share a piece of common sense advice - don’t bring a gun to a knife fight. If the annual turnover of your business does not really justify the expense, don’t spend thousands (or tens of thousands) on something you can have for free.
The Best Innovative Chatbot Examples by Industry
More and more companies are using chatbot services. Chatbots can help in streamlining processes and determining what is important to…
Best Chatbot Ideas to Boost Your Online Business in 2019
Have you ever wondered about using chatbots on your website? Maybe you are already using a live chat, and you…