Zendesk
Empower Lyro to reply to emails in Zendesk, convert chats into tickets automatically, and train it with your support content for smarter answers.
4.7 (1633+ reviews)
Plug into your stack. Build AI agent that delivers
Lyro AI Agent integrates with your systems easily and gives you the tools to create workflows that go beyond Q&A—ready for action, at scale.
No credit card required
Trusted by 300,000+ businesses:
Expand your AI capabilities without switching platforms
Lyro connects with leading systems—no switching tools or duplicating data. Maintain your current workflows while scaling smarter
Intercom
Easily migrate Intercom knowledge base and chats to keep your AI agents accurate without managing multiple systems.
Salesforce
Automatically sync contacts and transcripts with Salesforce. Lyro aligns your support and sales data by making updates after every chat.
API Connections
Build custom integrations with your systems using our AI engineering expertise. Go beyond standard chatbots with reliable, accurate, and purpose-built solutions.
What our customers say about Lyro's reliability
Kristy W.
Business Owner
Great way to communicate with customers
It's a great way to immediately answer your customers questions to not lose the sale. People want quick answers these days and this is the way to do it.
Christopher W.
Business Owner
Exactly what I was looking for
Implementation was a breeze, and the ability to add specific site info to the knowledge base without having to create specific questions was an unexpected time saver. I have just implemented Tidio and look forward to growing my business and assisting my customers by offering customer support at all times.
Devesh T.
Technical Lead
Works great with AI integration
Tidio is very easy to operate. Lyro AI handles most of support itselves and if AI is not able to handle, user also have an option to talk to a person directly.
Shabbir Y.
Software Developer
Great tool for handling customer chats
Earlier, we struggled to respond quickly to multiple inquiries, but now, the chatbot handles most basic questions, saving us time and letting us focus on complex issues. It’s also helping us engage visitors better and turn them into customers, which is great for sales.
Thomas N.
Founder
Lyro relieves support inquiries and helps customers quickly and easily!
Adding knowledge is very simple, either through an FAQ on one's own website or manually through self-entered questions. The design of the interface is intuitive and easy to understand.
Kayela J.
Marketing Expert
Top-notch platform
Lyro, the AI agent, is also super helpful. I am always concerned that visitors will get stuck in an infinite loop when chatting with AI, especially for those hard-to-answer questions. But, the bot has a built-in feature to push queries like this directly to a live agent. Its ability to crawl our site's content to create a knowledge base took away much of my skepticism regarding the setup of this feature.
Omar C.
Website Manager
Awesome!
The best thing is their Lyro AI Agent. I absolutely love how they are managing it and I cannot wait for new things to try out! It's also easy to integrate, use, and implementate. Their customer support is amazing and I love that you can use it as frequently as you want! It is highly customizable.
Marina F.
Founder
Great app for my Shopify store
The Lyro chat is amazing. You can teach Lyro to answer the questions that customers might have.
Jeffrey L.
Managing Member
Lyro answers queries amazingly well
Adding information into the chatbot system is quite easy and it understands the info really well and provides well tailored answers.
Caio B.
Business Owner
Amazing experience at Tidio
Tidio is a platform that helps me integrate and communicate with all my company social networks in one place, so it helps me save time and makes communication easier.
Dave H.
Business Owner
Tidio is powerful and easy to install
Looks great, works perfectly. It's AI reads my sites pages, and uses my pages data to answer questions. I can personally chat with visitors too. Highly recommend!
Khawar K.
Deputy Director
Excellent platform to interact with your customers!
Tidio is a completely automated platform and helps generates leads in very less time. The best thing is it saves a lot of time and we can concentrate on other tasks easily. Highly recommended.
Mark W.
Director
Exceptional AI agent with outstanding support!
I’ve used a chat service on my website for years, but I recently started looking for a vendor with AI-enabled chat capabilities. After trying three different trials, Tidio was by far the best.
Kristy W.
Business Owner
Great way to communicate with customers
It's a great way to immediately answer your customers questions to not lose the sale. People want quick answers these days and this is the way to do it.
Christopher W.
Business Owner
Exactly what I was looking for
Implementation was a breeze, and the ability to add specific site info to the knowledge base without having to create specific questions was an unexpected time saver. I have just implemented Tidio and look forward to growing my business and assisting my customers by offering customer support at all times.
Devesh T.
Technical Lead
Works great with AI integration
Tidio is very easy to operate. Lyro AI handles most of support itselves and if AI is not able to handle, user also have an option to talk to a person directly.
Shabbir Y.
Software Developer
Great tool for handling customer chats
Earlier, we struggled to respond quickly to multiple inquiries, but now, the chatbot handles most basic questions, saving us time and letting us focus on complex issues. It’s also helping us engage visitors better and turn them into customers, which is great for sales.
Thomas N.
Founder
Lyro relieves support inquiries and helps customers quickly and easily!
Adding knowledge is very simple, either through an FAQ on one's own website or manually through self-entered questions. The design of the interface is intuitive and easy to understand.
Kayela J.
Marketing Expert
Top-notch platform
Lyro, the AI agent, is also super helpful. I am always concerned that visitors will get stuck in an infinite loop when chatting with AI, especially for those hard-to-answer questions. But, the bot has a built-in feature to push queries like this directly to a live agent. Its ability to crawl our site's content to create a knowledge base took away much of my skepticism regarding the setup of this feature.
Omar C.
Website Manager
Awesome!
The best thing is their Lyro AI Agent. I absolutely love how they are managing it and I cannot wait for new things to try out! It's also easy to integrate, use, and implementate. Their customer support is amazing and I love that you can use it as frequently as you want! It is highly customizable.
Marina F.
Founder
Great app for my Shopify store
The Lyro chat is amazing. You can teach Lyro to answer the questions that customers might have.
Jeffrey L.
Managing Member
Lyro answers queries amazingly well
Adding information into the chatbot system is quite easy and it understands the info really well and provides well tailored answers.
Caio B.
Business Owner
Amazing experience at Tidio
Tidio is a platform that helps me integrate and communicate with all my company social networks in one place, so it helps me save time and makes communication easier.
Dave H.
Business Owner
Tidio is powerful and easy to install
Looks great, works perfectly. It's AI reads my sites pages, and uses my pages data to answer questions. I can personally chat with visitors too. Highly recommend!
Khawar K.
Deputy Director
Excellent platform to interact with your customers!
Tidio is a completely automated platform and helps generates leads in very less time. The best thing is it saves a lot of time and we can concentrate on other tasks easily. Highly recommended.
Mark W.
Director
Exceptional AI agent with outstanding support!
I’ve used a chat service on my website for years, but I recently started looking for a vendor with AI-enabled chat capabilities. After trying three different trials, Tidio was by far the best.
Deploy agent tailored to your business needs
Lyro's built-in capabilities allow it to perform real tasks within your systems, going beyond simple customer conversations.
- Trigger predefined workflows within your systems
- Access customer information and process inquiries
- Update records and perform transactions
- Communicate with various backend systems in real-time
Work with our AI engineering team
Our expert team helps you create smart AI agents that fit your unique business needs. We don't just write prompts—we build reliable, safe, and flexible agents that work in the real world. From handling compliance to connecting systems and scaling up, we're here to support you every step of the way.
One platform. So many ways to improve your support
Supports your growth at any stage
Easily handle every level of demand, whether you serve hundreds or thousands of customers per day.
Makes multilingual support easy
Offer localized support worldwide. Lyro answers your customers in 12 languages.
Covers every communication platform
Manage live chat, email, support forms, Messenger, Instagram, and WhatsApp from a single inbox.
Integrates with your tech stack
Connect with your CRM, ecommerce platforms, or help desk via built-in connections and custom integrations.
Frequently asked questions
FAQs about the Lyro AI Agent
How quickly can I get started?
Today! You can launch with our free plan or contact sales to fast-track advanced deployments. Click here to get in touch with our sales agents and start your customer support automation.
Does Lyro integrate with my CRM or help desk?
Yes! With Lyro Connect, you can integrate Lyro—our AI-powered support agent—directly into your existing CRM or help desk. There's no need to switch platforms or overhaul your current setup. Lyro Connect acts as an extension of your current support system, allowing Lyro to deliver fast, AI-driven responses using your existing support content. If Lyro doesn't know the answer, it creates a ticket in your help desk so a human agent can follow up—seamlessly and efficiently. It's the easiest way to bring AI into your customer support workflow without disruption.
Is Lyro secure and compliant?
Lyro, part of the Tidio platform, is built with robust, multi-layered security and privacy measures to protect your data—making it a reliable choice for businesses seeking secure AI agents and chatbot solutions. Tidio is fully GDPR and CCPA compliant, with personal data handled in accordance with the latest regulations, and is actively pursuing official SOC 2 and HIPAA certifications while already adhering to their requirements. Lyro further enhances security with features like encrypted connections, data encryption at rest, two-factor authentication (2FA), and role-based access control. Operating strictly within your provided knowledge base, Lyro minimizes the risk of inaccurate or unintended responses. For more details, visit our Help Center, privacy policy, or the Tidio Trust Center.
Does Lyro use ChatGPT?
No, Tidio uses Claude by Anthropic AI to power Lyro. This Large Language Model has been fine-tuned to become helpful, honest, and harmless—making it the most trustworthy LLM on the market.
How difficult is it to implement custom AI Engineering solutions?
Our engineering team handles the technical aspects, making implementation straightforward. We work closely with your team to understand your specific needs and develop custom solutions that integrate seamlessly with your existing systems.
Integrate seamlessly. Build custom agents. Resolve more.
Connect Lyro with your existing systems or build custom AI agents with our engineering solutions.
No credit card required