Multi-step workflow automation
Lyro can update addresses, log new leads, or trigger refunds, all via secure APIs across your systems.
Lyro Actions — COMING SOON
Our AI agent doesn’t just answer, it takes action
Answering questions isn't enough. Your customers want action—checking order status, rescheduling deliveries, updating addresses. Lyro AI Agent bridges that gap.
No credit card required
Trusted by 300,000+ businesses:
Credibility and quality backed by real results
67%
of inquiries automated with Lyro AI Agent
24/7
autonomous customer service operations
90%
decrease in resolution time for common requests
Automate the work. Accelerate the outcomes
Lyro Actions work like specialized agents. Each one focused, trained, and ready to execute—freeing your team for growth, not grunt work.
Improve customer experience and reduce returns
Let Lyro handle common order-related tasks in real time, without adding agents or wait times.
Order Status Updates:
Enable real-time order status checks for your users
Shipping Address Changes:
Modify delivery details for unfulfilled orders
Return Initiation:
Start the return process and generate return labels
Product Availability Checks:
Verify stock levels and provide accurate information
Capture and qualify leads 24/7
Turn passive visitors into active sales prospects, even when your sales team is offline.
Lead Qualification:
Collect lead information and score prospects
CRM Integration:
Send qualified leads directly to your sales pipeline
Meeting Scheduling:
Book demos or consultations based on qualification
Follow-up Sequences:
Trigger email sequences for captured leads
Empower customers to manage their accounts
Free your team from repetitive tasks while giving users full control.
Account Information Updates:
Change customer details across systems
Subscription Management:
Modify subscription parameters or payment methods
Password Resets:
Initiate secure password reset workflows
Preference Updates:
Update communication preferences in your systems
GET EARLY ACCESS
Ready to unlock Lyro Actions?
Join the Lyro beta and explore our most advanced upgrade yet. Simply enter the email linked to your Tidio account to get started.
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What our customers say about Lyro's reliability
Kristy W.
Business Owner
Great way to communicate with customers
It's a great way to immediately answer your customers questions to not lose the sale. People want quick answers these days and this is the way to do it.
Christopher W.
Business Owner
Exactly what I was looking for
Implementation was a breeze, and the ability to add specific site info to the knowledge base without having to create specific questions was an unexpected time saver. I have just implemented Tidio and look forward to growing my business and assisting my customers by offering customer support at all times.
Devesh T.
Technical Lead
Works great with AI integration
Tidio is very easy to operate. Lyro AI handles most of support itselves and if AI is not able to handle, user also have an option to talk to a person directly.
Shabbir Y.
Software Developer
Great tool for handling customer chats
Earlier, we struggled to respond quickly to multiple inquiries, but now, the chatbot handles most basic questions, saving us time and letting us focus on complex issues. It’s also helping us engage visitors better and turn them into customers, which is great for sales.
Thomas N.
Founder
Lyro relieves support inquiries and helps customers quickly and easily!
Adding knowledge is very simple, either through an FAQ on one's own website or manually through self-entered questions. The design of the interface is intuitive and easy to understand.
Kayela J.
Marketing Expert
Top-notch platform
Lyro, the AI agent, is also super helpful. I am always concerned that visitors will get stuck in an infinite loop when chatting with AI, especially for those hard-to-answer questions. But, the bot has a built-in feature to push queries like this directly to a live agent. Its ability to crawl our site's content to create a knowledge base took away much of my skepticism regarding the setup of this feature.
Omar C.
Website Manager
Awesome!
The best thing is their Lyro AI Agent. I absolutely love how they are managing it and I cannot wait for new things to try out! It's also easy to integrate, use, and implementate. Their customer support is amazing and I love that you can use it as frequently as you want! It is highly customizable.
Marina F.
Founder
Great app for my Shopify store
The Lyro chat is amazing. You can teach Lyro to answer the questions that customers might have.
Jeffrey L.
Managing Member
Lyro answers queries amazingly well
Adding information into the chatbot system is quite easy and it understands the info really well and provides well tailored answers.
Caio B.
Business Owner
Amazing experience at Tidio
Tidio is a platform that helps me integrate and communicate with all my company social networks in one place, so it helps me save time and makes communication easier.
Dave H.
Business Owner
Tidio is powerful and easy to install
Looks great, works perfectly. It's AI reads my sites pages, and uses my pages data to answer questions. I can personally chat with visitors too. Highly recommend!
Khawar K.
Deputy Director
Excellent platform to interact with your customers!
Tidio is a completely automated platform and helps generates leads in very less time. The best thing is it saves a lot of time and we can concentrate on other tasks easily. Highly recommended.
Mark W.
Director
Exceptional AI agent with outstanding support!
I’ve used a chat service on my website for years, but I recently started looking for a vendor with AI-enabled chat capabilities. After trying three different trials, Tidio was by far the best.
Kristy W.
Business Owner
Great way to communicate with customers
It's a great way to immediately answer your customers questions to not lose the sale. People want quick answers these days and this is the way to do it.
Christopher W.
Business Owner
Exactly what I was looking for
Implementation was a breeze, and the ability to add specific site info to the knowledge base without having to create specific questions was an unexpected time saver. I have just implemented Tidio and look forward to growing my business and assisting my customers by offering customer support at all times.
Devesh T.
Technical Lead
Works great with AI integration
Tidio is very easy to operate. Lyro AI handles most of support itselves and if AI is not able to handle, user also have an option to talk to a person directly.
Shabbir Y.
Software Developer
Great tool for handling customer chats
Earlier, we struggled to respond quickly to multiple inquiries, but now, the chatbot handles most basic questions, saving us time and letting us focus on complex issues. It’s also helping us engage visitors better and turn them into customers, which is great for sales.
Thomas N.
Founder
Lyro relieves support inquiries and helps customers quickly and easily!
Adding knowledge is very simple, either through an FAQ on one's own website or manually through self-entered questions. The design of the interface is intuitive and easy to understand.
Kayela J.
Marketing Expert
Top-notch platform
Lyro, the AI agent, is also super helpful. I am always concerned that visitors will get stuck in an infinite loop when chatting with AI, especially for those hard-to-answer questions. But, the bot has a built-in feature to push queries like this directly to a live agent. Its ability to crawl our site's content to create a knowledge base took away much of my skepticism regarding the setup of this feature.
Omar C.
Website Manager
Awesome!
The best thing is their Lyro AI Agent. I absolutely love how they are managing it and I cannot wait for new things to try out! It's also easy to integrate, use, and implementate. Their customer support is amazing and I love that you can use it as frequently as you want! It is highly customizable.
Marina F.
Founder
Great app for my Shopify store
The Lyro chat is amazing. You can teach Lyro to answer the questions that customers might have.
Jeffrey L.
Managing Member
Lyro answers queries amazingly well
Adding information into the chatbot system is quite easy and it understands the info really well and provides well tailored answers.
Caio B.
Business Owner
Amazing experience at Tidio
Tidio is a platform that helps me integrate and communicate with all my company social networks in one place, so it helps me save time and makes communication easier.
Dave H.
Business Owner
Tidio is powerful and easy to install
Looks great, works perfectly. It's AI reads my sites pages, and uses my pages data to answer questions. I can personally chat with visitors too. Highly recommend!
Khawar K.
Deputy Director
Excellent platform to interact with your customers!
Tidio is a completely automated platform and helps generates leads in very less time. The best thing is it saves a lot of time and we can concentrate on other tasks easily. Highly recommended.
Mark W.
Director
Exceptional AI agent with outstanding support!
I’ve used a chat service on my website for years, but I recently started looking for a vendor with AI-enabled chat capabilities. After trying three different trials, Tidio was by far the best.
Build smarter support that runs itself
Accurate & timely data collection
Lyro asks the right questions at the right time, reducing friction and ensuring accurate workflows.
Smart decisions in real time
Lyro automatically handles complex scenarios, like checking order status before approving cancellations.
Secure customer data
Lyro works in-session only—no data is saved unnecessarily. Customers get fast answers, and you stay in control of privacy.
Personalized answers, instantly
Calculate totals, check refund eligibility, or estimate delivery dates on the fly. Lyro tailors every response using real-time logic and data.
Pre-launch automation testing
Use the built-in testing environment to simulate conversations and refine workflows. Launch with confidence, not guesswork.
One platform. So many ways to improve your support
Integrates with your tech stack
Connect with your CRM, ecommerce platforms, or help desk via built-in connections and custom integrations.
Supports your growth at any stage
Easily handle every level of demand, whether you serve hundreds or thousands of customers per day.
Makes multilingual support easy
Offer localized support worldwide. Lyro answers your customers in 12 languages.
Covers every communication platform
Manage live chat, email, support forms, Messenger, Instagram, and WhatsApp from a single inbox.
Frequently Asked Questions
Common questions about Lyro Actions
How does Lyro Actions increase resolution rates?
Traditional AI agents are limited to answering questions from knowledge bases, capping resolution rates around 67%. Lyro Actions breaks through this ceiling by enabling your AI agent to interact with external systems, making changes, retrieving real-time data, and completing full customer journeys without human intervention.
How difficult is it to set up Lyro Actions?
Lyro Actions features a visual builder that requires no coding knowledge. Define your action, set the inputs you need to collect, and build your sequence with our intuitive interface. Depending on the subscription level, our team can assist customers with the setup process, ensuring seamless implementation.
Can Lyro Actions integrate with my existing systems?
Yes, Lyro Actions can connect with virtually any system that offers API access, including CRMs, ecommerce platforms, and custom business applications. This enables true end-to-end automation across your entire tech stack.
How does Lyro Actions work with the main Lyro AI Agent?
Lyro Actions seamlessly integrates with the core Lyro AI Agent. The AI intelligently determines when to provide information from your knowledge base and when to initiate an action sequence. This creates a fluid experience where customers can get both information and results in the same conversation.
Is Lyro Actions secure?
Absolutely. Lyro Actions maintains the same high security standards as the rest of the Tidio platform. All data is encrypted in transit and at rest, and you retain complete control over which actions Lyro can perform and what systems it can access.
Build better support with an AI Agent that’s both talk and action
From everyday questions to complex customer issues, Lyro does the heavy lifting. Let your team focus on what matters most.
No credit card required