Increase conversions by 26% with contextual Flows

A Flow is a computer program that can engage your audience via text messages. Tidio Flows are designed to understand your visitors’ inquiries and engage in simple tasks based on specific triggers.   A trigger is essentially a Flow node that tells the program when to start. Each new workflow always starts with a trigger. Think of something like “if X happens, then do Y”, but with more rules and parameters. Flows can handle common questions, such as queries about hours of business or simple transactions that don’t involve a lot of variables.

Tidio Flows can accomplish a variety of tasks, but they’re generally used to replace human operators in online conversations or to engage website visitors. They can be a powerful tool, helping you start chats with website visitors, answer FAQs, generate leads, save abandoned carts, cross-sell products, and more.

Tidio’s free-forever plan gives you access to 100 Flows triggers. Simply put, the free plan enables you to engage up to 100 unique visitors per month via Flows. Once your business grows and your website starts attracting significant traffic, you can upgrade to one of our paid plans that expand your Flows limit so you can engage more visitors each month.

You don’t need any coding skills to build Flows. With Tidio, you can easily create and customize Flows with a visual editor – without writing a single line of code.

Your Tidio account gives you unlimited access to 40+ Flows templates. You can activate a template with a few clicks, and you can customize it using our drag-and-drop Flows builder. If you want to create a Flow from scratch, you can use our visual editor to combine different rules and triggers.

The main benefits of using Flows include:

• Easier lead generation and nurturing
• Increased sales
• Lower customer service costs
• Increased customer engagement and satisfaction
• Increased team productivity
• 24/7 automated customer support

Flows are ideal for any business that gets a lot of customer queries and/or offers a variety of products. They can help you provide a superior customer experience, which is key to increasing your sales and loyalizing your customers.