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CHATBOTS FOR SALES, SUPPORT, AND CUSTOMER SERVICE

Accelerate your growth with custom automations

Optimize your business performance with plug-and-play chatbots. Automate your sales, support, and customer service so you can achieve your growth goals faster.

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CHATBOTS FOR SALES, SUPPORT, AND CUSTOMER SERVICE
Shopify

4.7 from 1716+ reviews

G2

4.7 from 1411+ reviews

Capterra

4.8 from 418+ reviews

Capture leads and generate more sales

Make lead generation easy

Automatically collect and qualify leads based on their behavior on your website. Greet new and returning customers with personalized messages and discounts to increase conversions. Have chatbots collect customer emails so you can target them with marketing campaigns.

Increase your average order value

Increase your average order value

Recommend products that complement what the prospect is already purchasing or has viewed on your website to increase order value. Offer free shipping for purchases over a certain amount so customers would add more items to their carts to reach that threshold.

Make lead generation easy

Reduce cart abandonment

Boost sales with automated discounts. Convince customers to complete a purchase by offering them a small discount when they review their carts.

Reduce cart abandonment

Accelerate growth with
chatbots

Improve your business with sales, support, and customer service automation

Get started

Free plan available. No card required

Book a demo

Streamline the buying process

Simplify shopping
Offer status updates
Increase engagement with discounts

Simplify shopping

Enable your customers to place orders directly in the chat widget.

Simplify shopping

Offer status updates

Let a chatbot update your customers on their order status and tracking information.

Offer status updates

Increase engagement with discounts

Use pop-ups, spinning wheels, and post-purchase messages to increase user engagement with exclusive discounts.

Increase engagement with discounts

Win more loyal customers with five-star support

Answer customers in their preferred language
Give time-sensitive information to your agents
Understand your customers

Answer customers in their preferred language

Answer questions about product availability, shipping policies, returns, and more, in your customers' preferred language. Tidio chatbots support 16 languages, helping you provide support to a global audience.

Answer customers in their preferred language

Give time-sensitive information to your agents

Chatbots notify your operators when customers close the chat window, are prepared to leave the website, or want to talk with a human agent, so they can respond accordingly.

Give time-sensitive information to your agents

Understand your customers

Chatbots send pre-chat surveys to collect information about your leads. They also ask for customer feedback so you can assess their performance and improve your services.

Understand your customers

Automate your business with plug-and-play chatbots workflows

Achieve more with less effort. Explore 35+ chatbot templates for sales, support, and customer service

New visitor discounts

New visitor discounts

Encourage new visitors to make a purchase with a custom welcome discount.

Reduce abandoned carts

Reduce abandoned carts

Convince customers to complete a purchase by offering them a price reduction when they view their carts.

Recommend products

Recommend products

Increase your average order value by recommending products based on user activity.

FAQ for online store

FAQ for online store

Provide answers regarding shipping, order status, product availability, and more.

Create your own chatbot without writing a single line of code

You don’t have to be a tech-savvy genius to create chatbots. With Tidio’s drag-and-drop chatbot builder, you can build a custom chatbot workflow in minutes.

Chatbot building process

Each chatbot is made of building blocks called nodes. When connected logically, they tell the chatbot what to do and when.

Actions

Tell the chatbot what to do:

Send messages (text, photos)

Collect information by asking a question

Create a carousel of choices for a visitor

Create a selection of buttons for a visitor

Triggers

Tell the chatbot to launch when:

A visitor visits a specific page

A visitor comes to your website for the first time

A visitor returns to your website

A visitor uses a specific keyword or phrase

Conditions

Tell the chatbot to act only when:

Your operators are online or offline

A visitor is using a specific language

A visitor comes to your website during a specific timeframe (days of the week)

A visitor is using a specific browser

Transparent pricing model

1. Forever Free - {{number_value}} USD

1. Forever Free - 0 USD

Get started for free so you can talk to customers in real-time and create limited automations with chatbots.

2. Paid Plans - from {{number_value}} USD / mo

2. Paid Plans - from 29 USD / mo

Create complex automations with customizable chatbots. Access better chat limits. And more.

3. Custom - from {{number_value}} USD / mo

3. Custom - from 394 USD / mo

Collaborate with a dedicated success manager and get personalized advice on how to build automated workfows.

Don’t have time to set up your own chatbots? We’ll do it for you

Get done-for-you chatbots with Tidio+

Looking to develop customized chatbots for your business? Our Tidio+ plan is the simplest way to get started. Our Customer Success team will work with you to understand your objectives and design workflows that are tailored to your business requirements.

Discover Tidio+ plan
Get done-for-you chatbots with Tidio+

Tidio integrates with all your work tools

Connect Tidio to dozens of ecommerce tools and platforms in less than 5 minutes.

Shopify logoShopify Plus logoWordPress logoWix logo
Active Campaign logo
Klaviyo logo
Klaviyo logo
Recharge logo
Meta logo
Attentive logo
Yotpo logo
Judge.me logo
Connect all your tech stack with Tidio+ plan

More than chatbots. An all-in-one solution to scale your organization

Increase your  website conversions with Live chat

Increase your website conversions with Live chat

Talk to leads in real-time. Recommend products and offer discounts based on user behavior without leaving the chat.

Improve customer satisfaction with Ticketing

Improve customer satisfaction with Ticketing

Monitor, prioritize, and assign customer requests. Turn support emails into tickets and keep track of customers requests.

Supercharge your support team with Tidio AI

Supercharge your support team with Tidio AI

Classify conversations based on their intent. Enhance your messages for better and faster replies.

Don’t take our word for it, check how Tidio helps users grow their business

Get more leads

GET THIS PROGRAM - it has already boosted my sales leads by 34% in a matter of hours. Don't waste your time, searching - Tidio does it all. I am very pleased how they helped get me started too.

Review on G2

Increase conversion rate

My conversion rate went from 1.4 to 4.8! This is amazing and makes me a lot of money automatically!

Review on Shopify

Generate more sales

Tidio helped me make over 60k in sales in just a few months. Customer retention rate is a lot higher and a benefit is the sales!

Review on G2

Increase satisfaction rate

Since having Tidio integrated into our website we have seen sales nearly double and positive reviews triple.

Review on G2

Accelerate growth with chatbots

Improve your business with sales, support, and customer service automation

Get started

Free plan available. No card required

FAQ

Yes, our free-forever plan includes chatbots. Here are some other frequently asked questions:

What is a chatbot and how does it work?

A chatbot is a computer program that can simulate human communication via text messages. Tidio chatbots are designed to understand your visitors’ inquiries and engage in simple tasks based on specific triggers.   A trigger is essentially a chatbot node that tells the bot when to start. Each new workflow always starts with a trigger. Think of something like “if X happens, then do Y”, but with more rules and parameters.

What can I use chatbots for?

Tidio chatbots can accomplish a variety of tasks, but they’re generally used to replace human operators in online conversations or to engage website visitors. They can be a powerful tool, helping you start chats with website visitors, answer FAQs, generate leads, save abandoned carts, and more.

Are Tidio chatbots free?

Tidio’s free-forever plan gives you access to 100 chatbot triggers. Simply put, the free plan enables you to engage up to 100 unique visitors per month via chatbots. Once your business grows and your website starts attracting significant traffic, you can upgrade to one of our paid plans that expand your chatbot limit so you can engage more visitors each month.

Do I need to know coding to build a chatbot?

You don’t need any coding skills to build chatbots. With Tidio, you can easily create and customize chatbots by yourself without writing a single line of code.

How can I make a chatbot?

Your Tidio account gives you unlimited access to 35+ chatbot templates. You can activate a template with a few clicks, and you can customize it using our drag-and-drop chatbot builder. If you want to create a chatbot from scratch, you can use our visual editor to combine different rules and triggers.

What are the benefits of using chatbots?

The main benefits of using chatbots include:

  • Easier lead generation and nurturing

  • Increased sales

  • 24/7 automated customer support

  • Lower customer service costs

  • Increased customer engagement and satisfaction

  • Increased team productivity

What businesses should use chatbots?

Chatbots are ideal for any business that gets a lot of customer queries and/or offers a variety of products. They can help you provide a superior customer experience, which is key to increasing your sales and loyalizing your customers.

Join 300k+ businesses that use Tidio Chatbots

Improve your business with sales, support, and customer service automation

Get started

Free plan available. No card required