4.6 on G2 · 1,900+ reviews
4.8 · Shopify App Store
What did your last 100 conversations earn you?
If you don’t know, Tidio can show you. Lyro resolves 67% of conversations instantly and turns the rest into sales, leads, and bookings you can see in one report.
Free plan forever
Paid plans from $29/mo, no surprise upgrades
Cancel anytime, in two clicks
Trusted by 300,000+ businesses:
A complete service platform, built for human and AI alignment
AI agent that customers actually love
Train Lyro AI Agent on verified data sources to make sure all his responses are reliable and helpful. Get actionable suggestions what should be improved to increase Lyro CSAT and effectiveness.
The help desk your team deserves
Turn messy workflows into organized support. Streamline customer service with intuitive interface, smart AI features and native integrations.
Proactive automations that convert
Capture more leads, close more sales and book more calls even when you’re offline. Use Flows and Lyro Smart Actions to make sure no opportunity is ever missed.
$66K+
revenue one brand attributed to Lyro chats
67%
of conversations resolved instantly
300K+
businesses run on Tidio
1. They sell, not just answer.
Lyro recommends products, recovers carts, and captures leads mid-conversation. Attribution shows what each chat earned.
2. AI you don’t have to babysit.
Lyro answers only from your data, says “I don’t know” instead of guessing, and hands complex cases to your team with full context.
3. Grows from free to enterprise.
Start free on platforms like Shopify, WordPress, and Wix. Scale into custom AI Agents, priority SLAs, and deep integrations with your stack.
The heavyweight of customer service platforms
Lyro Smart Actions
Lyro handles tasks like order updates or lead qualification without human assistance. It integrates with your external systems to take real-time action.
Product recommendations
Lyro connects to your store inventory and pulls your product catalog in real time, so recommendations match what you actually sell.
AI-driven email resolutions
Lyro scans incoming emails and solves common problems in seconds, giving your team more time for high-priority tasks.
Data-backed answers
Every reply is grounded in your website, help center, and product data. When Lyro isn’t sure, it says so and hands the conversation to your team.
Multilanguage
Lyro detects each customer’s language and answers naturally in it, across chat and email.
Smart redirections
Lyro recognizes when a conversation needs judgment and routes it to the right person, with full context attached.
Lyro Smart Actions
Lyro handles tasks like order updates or lead qualification without human assistance. It integrates with your external systems to take real-time action.
Product recommendations
Lyro connects to your store inventory and pulls your product catalog in real time, so recommendations match what you actually sell.
AI-driven email resolutions
Lyro scans incoming emails and solves common problems in seconds, giving your team more time for high-priority tasks.
Data-backed answers
Every reply is grounded in your website, help center, and product data. When Lyro isn’t sure, it says so and hands the conversation to your team.
Multilanguage
Lyro detects each customer’s language and answers naturally in it, across chat and email.
Smart redirections
Lyro recognizes when a conversation needs judgment and routes it to the right person, with full context attached.
Live typing preview
See what visitors are typing before they hit send, so your team can prepare the right answer in advance.
AI Reply Assistant
Drafts, expands, and polishes agent replies in one click, keeping tone consistent across your whole team.
Ticketing workflows
Turn chats and emails into tickets with priorities, tags, spam management, and smart views your team can keep up with.
Live visitor list
Watch who is on your site right now and start the conversation before they leave without buying.
Multichannel inbox
Live Chat, email, Instagram, Messenger, and WhatsApp in one shared inbox, with one customer history behind every conversation.
Automatic chat assignment
Route new conversations to the right operator or department automatically, so nothing waits in the wrong queue.
Live typing preview
See what visitors are typing before they hit send, so your team can prepare the right answer in advance.
AI Reply Assistant
Drafts, expands, and polishes agent replies in one click, keeping tone consistent across your whole team.
Ticketing workflows
Turn chats and emails into tickets with priorities, tags, spam management, and smart views your team can keep up with.
Live visitor list
Watch who is on your site right now and start the conversation before they leave without buying.
Multichannel inbox
Live Chat, email, Instagram, Messenger, and WhatsApp in one shared inbox, with one customer history behind every conversation.
Automatic chat assignment
Route new conversations to the right operator or department automatically, so nothing waits in the wrong queue.
Visual automation builder
Build Flows on a drag-and-drop canvas, starting from 40+ ecommerce templates. No code needed.
Save abandoned carts
Trigger the right message when a cart is about to be left behind, and bring the shopper back to checkout.
Order management
Preview carts, check order history, manage orders, and offer discounts without leaving the conversation.
Sales analytics
See sales, leads, and satisfaction attributed to conversations, per channel and per operator.
Full customization
Match the widget to your brand, control visibility and languages, and remove Tidio branding.
OpenAPI and integrations
Wire Tidio into your stack with the OpenAPI, script templates, Zapier, and 120+ integrations.
Visual automation builder
Build Flows on a drag-and-drop canvas, starting from 40+ ecommerce templates. No code needed.
Save abandoned carts
Trigger the right message when a cart is about to be left behind, and bring the shopper back to checkout.
Order management
Preview carts, check order history, manage orders, and offer discounts without leaving the conversation.
Sales analytics
See sales, leads, and satisfaction attributed to conversations, per channel and per operator.
Full customization
Match the widget to your brand, control visibility and languages, and remove Tidio branding.
OpenAPI and integrations
Wire Tidio into your stack with the OpenAPI, script templates, Zapier, and 120+ integrations.
What brands earn with Tidio
What will your next 100 conversations earn?
Start free and see the answer in your own report. Sales, leads, and bookings, attributed to every conversation.
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