Customer Service Platform for Finance
AI customer service your clients can trust
Handle growing support volumes without compromising data security. Tidio helps banks, insurers, and fintechs automate responsibly with AI that follows your rules.
No credit card required
Make your first impression feel trustworthy
Earn customer confidence from the very first message with AI that's reliable, transparent, and always under your control.
Keep every interaction compliant and safe
Tidio runs on secure infrastructure, fully GDPR-compliant, with SOC 2 alignment. Control user permissions and decide exactly what Lyro AI can access or share.
Make customer onboarding easier and faster
Automate KYC checks, data collection, and account setup in minutes. Reduce manual steps and help new customers start banking or investing faster.
Centralize all your customer service channels
Manage chat, email, and social interactions in one intuitive helpdesk. Reduce context switching and ensure consistent communication quality across your entire customer journey.
Test Lyro yourself
See how AI customer service is supposed to be. Put these Lyro powered demo chatbots to the test.
Handle more requests without compromising accuracy
Let AI manage high volumes of simple questions while your agents focus on complex financial cases. All with accuracy you can prove.
Automate routine inquiries safely
Lyro handles repetitive questions like card limits, payment updates, or account verification using data you define. Customers get instant answers, agents focus on high-value cases.
Control when Lyro AI Agent steps in
Decide when Lyro, your trustworthy AI agent, should engage and when a human takes over. You keep full control over sensitive topics like loans, insurance claims, and account issues.
See all conversations in one place
From customer chats to compliance-related emails—manage everything inside Tidio's helpdesk. Stay organized and efficient.
Turn resolutions into lasting relationships
Use AI to keep communication proactive and personal, helping your team turn every solved ticket into a loyal relationship.
Monitor service quality and compliance in real time
Track performance, customer satisfaction, and AI accuracy from one dashboard. Identify risks early, improve support consistency.
Scale your customer service with confidence
As your customer base grows, add new channels or teams without complex setup. Tidio's professional services team helps configure, optimize, and improve your support flow over time.
Personalize every future interaction
Train Lyro on your internal FAQs and service tone, so it mirrors your brand's professionalism in every response.
Turn financial customer service into your competitive edge
Empower your customer service with AI that's compliant, human-like, and always under your control. Build the trust that keeps customers loyal.
No credit card required