Turn an inbound conversation into an Affinity record, with the notes already attached.
Get more done with Tidio and Crunchbase integration
Add Crunchbase company and funding data to the conversations sales is already having.
No credit card required
Contact sales
Integration availability depends on your Tidio plan.
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Category
CRM
Integration availability depends on your Tidio plan.
Compare plans
Use cases
What you can do with Tidio and Crunchbase
Know who is on the other end
Crunchbase adds size, industry and headquarters to the Tidio conversation, so the answer fits the company rather than an average visitor.
Notice the money
A recent funding round in Crunchbase is a reason to take a conversation seriously, and the rep sees it before deciding how much time to give it.
Skip the research step
The Crunchbase profile is attached to the lead, so a rep opening it later is not starting with an empty record and a search engine.
Route by company profile
Size and sector from Crunchbase can decide which team picks up a conversation, so enterprise questions do not sit in a general queue.
Overview
Crunchbase knows the company behind a domain: its size, its funding, who runs it and what it just raised. Connected to Tidio through Zapier or the Tidio API, that arrives with the conversation, so a rep answering a website visitor can tell the difference between a two person startup and a company that closed a round last month. The same data goes onto the lead, so nobody researches it twice.
Key features
- Enrich the visitor in the chat with the Crunchbase profile behind their company
- See the funding news so a recently funded account is treated as one
- Qualify without asking using size and industry Crunchbase already holds
- Pass research on so the lead reaches sales with the Crunchbase context attached
Crunchbase
CRM
Tags
CRM
Contact Sync
How it works
Connect Crunchbase in minutes
1
Connect Tidio and Crunchbase
Link them with Zapier or the Tidio API so a domain or company name from a chat is looked up in Crunchbase.
2
Choose the fields that matter
Decide which Crunchbase data agents see and which of it affects routing or the lead you create.
3
Talk with the context
The profile arrives with the conversation, and the enriched record follows the lead.
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Frequently asked questions
Common questions about the Crunchbase integration
What does Crunchbase add?
Company level facts such as size, industry, location, leadership and funding history. It is context for the conversation, not contact detail for the person in it.
Is the data current?
It is as current as the Crunchbase record, which is why funding news is useful here. The lookup happens during the conversation rather than from an old export.
Is the Crunchbase integration available on my plan?
Availability depends on the Tidio plan you are on. Compare plans to see which plan covers the Crunchbase integration.