Turn an inbound conversation into an Affinity record, with the notes already attached.
Get more done with Tidio and Leadspace integration
Enrich a Tidio chat with Leadspace company data so you know who is asking before you answer.
No credit card required
Contact sales
Integration availability depends on your Tidio plan.
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Category
CRM
Integration availability depends on your Tidio plan.
Compare plans
Use cases
What you can do with Tidio and Leadspace
Know the account before replying
Leadspace turns an email address into company size and industry, so the agent pitches at the right level.
Route by fit, not by page
A high Leadspace fit score can put the conversation in front of sales while the visitor is still on the site.
Qualify inbound forms
A partial form fill gets enriched before anyone follows up, which cuts the qualifying questions.
Keep the CRM clean
Enriched data written once means fewer duplicate and half-empty records later.
Overview
Leadspace fills in what a visitor did not type: company size, industry, technologies, intent. A chat gives you an email and a question. Sending that email to Leadspace and pushing the result back into Tidio means the agent can see whether they are talking to a fifty person shop or an enterprise account before they answer, and routing can act on the fit score instead of a guess. Leadspace stays the data source. Tidio reads the enriched record.
Key features
- Company detail from an email Leadspace fills in industry, size and technology from what you have.
- Fit score for routing Send high fit conversations to sales, the rest to support.
- Intent signals in view Know whether the visitor has been researching before they ask.
- One enrichment call Leadspace runs once per visitor, not once per message.
Leadspace
CRM
Tags
CRM
Contact Sync
How it works
Connect Leadspace in minutes
1
Connect Leadspace and Tidio
Zapier, Integrately or Make can call Leadspace when a chat starts, or the Tidio API can carry the result back.
2
Choose the fields you show
Company, size, industry and fit score are enough for most conversations. Skip the rest.
3
Write it where it lasts
Attributes on the Tidio contact, and the record in your CRM. Leadspace stays the source.
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Frequently asked questions
Common questions about the Leadspace integration
When should the enrichment run?
Once, as soon as you have an email or a company domain. Calling Leadspace on every message wastes credits and tells you nothing new. Store the result as attributes on the contact so later conversations start with the same context already in place.
What if Leadspace has no match?
Plan for it. A personal email address or a very small company often returns nothing, and the conversation still has to work. Keep routing rules that fall back to normal support rather than dropping a visitor because the enrichment came back empty.
Is the Leadspace integration available on my plan?
Availability depends on the Tidio plan you are on. Compare plans to see which plan covers the Leadspace integration.