4.7 from 1691+ reviews
Active Shopify users
Grow your online store with the #1 customer success tool for eCommerce.
Engage with your customers and website visitors in real-time. Provide personalized product recommendations. Use AI-powered chatbot workflows to move prospects through your sales funnel. And so much more.
Sell more with proactive conversations
Skyrocket your sales
See what products your website visitors are looking at. Engage them through the live chat widget to recommend similar or related products. Answer any questions they may have about the product to increase conversions.
Make the most out of your Shopify tools
Understand your customers. See what items your prospects have in their carts so you can recommend products without leaving the chat window. Check their shopping history to cancel orders or make personalized recommendations. And offer tailored deals to improve their shopping experience.
Attract and retain more customers with chatbot scenarios
Convert more website visitors into customers with pre-made chatbot scenarios. Set up automated workflows to save abandoned carts. To recommend products based on browsing history or user behavior. And to offer discounts when leads want to leave without buying anything.
Make customer experience your competitive advantage
Manage all your communications with one solution
Handle the communications of multiple online stores with Tidio. See all your emails, live chats, Facebook messages, and Instagram DMs in one interface. Use canned responses to answer common questions in seconds and increase customer satisfaction.
Offer a superior shopping experience
Keep your customers happy. Automate your FAQs so your visitors get instant answers whenever they need them.
Improve your team’s performance with a smart ticketing system
Speed up your team’s response time with automation. Assign tickets, set priorities, and add tags or notes to conversations. Keep track of your team’s performance with analytics. Route conversations to the right agents to control the queue and solve more problems.
- Setup a free account and test Tidio for 7 days
- Apply the promo code at checkout
- Enjoy a 20% discount for your paid plan
Supercharge your business with AI
Automatically answer up to 70% of customer questions
Let Tidio AI handle common customer queries. Our cutting-edge technology understands context and offers on-brand solutions, saving your team hours of conversations each week. The AI learns and improves over time so your support team can focus exclusively on critical issues.
Speed up your response times to urgent requests
Tidio AI examines incoming chats and sorts them by customer intent. This allows you to prioritize critical conversations so your team can handle urgent requests faster than ever.
Automate your FAQ flows
Tidio AI extracts questions and answers from your website's FAQ pages, allowing you to create FAQ bots that answer customer questions in seconds.
Tidio integrates with all your work tools
Install Tidio in 5 minutes on your platform and connect to dozens of apps with ease
The perfect solution for eCommerce businesses
Manage multiple websites in one interface
Connect multiple websites to Tidio and chat with customers. Handle all your emails, Facebook messages, Instagram DMs, and live chats with a single solution.
Upgrade or use the free-forever basic plan
Test all our features with a 7-day free trial. Then upgrade to a paid subscription or continue with our free-forever plan.
Get premium support with Tidio+ plan
Dedicated account manager, custom chatbot workflows, access to premium features to supercharge your business.
Why online stores love Tidio
Boosting their conversion rate from 0.35% to 0.9% in no time. “We were searching for something that would give us the possibility to use automations as well as human interactions — and Tidio was the best solution for that.” Lorenzo Colucci, Co-founder and CMO of Ad Hoc AtelierRead their story