Live chat and chatbots for PrestaShop

Excellent support tool for PrestaShop

  • Convert more with live chat
  • Automate support with chatbots
  • Jumpstart your growth instantly
Add Tidio to PrestaShop

It’s free

Live chat and chatbots for PrestaShop

4.7 on G2 (942 reviews)

300,000+

Installations

$400M

Generated sales

Reach out to your visitors when it matters the most

See who is browsing your website to make conversations more personal

Real time monitoring tool

Work smarter with our ready-to-use automated chatbots

Pick one of the dozens of templates and grow your sales in no time

Save abandoned carts
Send offers and discounts
Recommend products

Save abandoned carts

Message your visitors when it matters. Stop even 60% of potential customers from leaving without buying anything.

Save abandoned carts

Send offers and discounts

Help your visitors make up their minds by sending them personalized offers and one-time-only discounts.

Send offers and discounts

Recommend products

Recommend products based on your customers’ browsing behaviors and watch your sales skyrocket.

Recommend products
Answer frequent questions
Automate your team’s work
Collect customer insights

Answer frequent questions

Answer questions about order status, shipping, and returns round the clock, even when you’re away.

Answer frequent questions

Automate your team’s work

Allow chatbots to handle repetitive tasks or use them to wrap up live conversations to save time and effort.

Automate your team’s work

Collect customer insights

Gather customer feedback through goodbye surveys and use it to better your customer service.

Collect customer insights

A powerful tool for all your communication needs

Easily manage messages from different channels in one shared inbox

Email

Email

Handle all your email conversations in one place and never miss a message.

Chatbots

Chatbots

Use automations to take care of repetitive tasks and make your team more efficient.

Instagram

Instagram

Reach out to your visitors at the perfect moment and turn them into loyal customers.

Messenger

Messenger

Recommend products that customers love to make sure they will return to your store.

They already love Tidio, and so will you

Finn R

Finn R

Consultant

Tidio modern chat and in real time to communicate on our website

Tidio is undoubtedly one of those who meet the list of best LiveChats pleasing us from the beginning its very easy installation and its great design that far surpasses that of many other Chat that even adapts very well to the design that has in our page and any other than the one in which it is implemented. Your messaging system is also very good making any conversions you have with the client more efficient, and with the ability to program a message for cases where you are not available to perform customer service has been an excellent lifesaver and It helps not to lose potential customers.

Source: G2
Alexandra L

Alexandra L

Business Administration

Perfect chat for conversions

The most helpful is receiving instant chat messages of your customers, so that you can solve all of their doubts and try to sell them your product. I also find very helpful the fact that you can check the location of the visitor that's chatting in your Tidio Live Chat.

Donna T

Donna T

Co-Founder

So excited about Tidio!

I love how easy Tidio is to set up. I was up and running in less than 10 minutes AND that included chatting with their amazing tech support. We are starting with free, see how we do then upgrade!

Satish P

Satish P

Founder

One of the best chatbot development platforms

Tidio has a user-friendly UI/UX. It is very easy to understand and use. The design and animation of the chat widget are also very good. It also has a good chatbot flow builder. The analytics part of the dashboard is very useful. It helps to generate insights into the chatbot.

Baylen M

Baylen M

Marketing Consultant

Exceptional Value with Great Scalability

For quickly growing organizations, Tidio grows with you. The price is very affordable, especially compared to most other similar software that is at a higher price point with less functionality. Initial buildout time is very quick and changes are easy. Our company account has been evolving since we started it, with more people being added and more automations being created. Whenever I need to contact support, the answer is always immediate and very helpful.

Davis E

Davis E

Sales Executive

The Greatest tool for your website to have good customer support!

Tidio always notifies me when a new customer enters my online store, that way, when a customer has any questions im already there and ready to answer. I also find really useful that they also have an app, so i can answer both from my phone and laptop. I could continue explaining the benefits for a long time, but to sum it all app, i just think that Tidio is the best software for you to generate more sales on your store, and have a great customer service

Guilherme F

Guilherme F

Owner

The best looking and featureful chat platform we've ever tried

The design customization is excellent even in the free plan. The chatbot works like a charm, and we couldn't be happier with Tidio's support team. Also, the pricing is fair.

Bobby H

Bobby H

Consultant

Use Tidio and you will love him!

WE LOVE Tidio! It has such a beautiful interface, updated, modern. For the agent that supports the client, it is very easy to work since the platform is very pleasing to the eye and makes it easy to navigate the entire platform. In addition we can use the chat bot to attend and capture the customer's attention and even give basic and fast response.

Farzan A

Farzan A

Web Designer

Excellent service and product

The automation - hands down. I use Tidio all the time and suggest it to my clients for its ease of use and excellent support. I've not used it yet with shopping carts but I can really imagine it being awesome - will definately test it out.

Cody C

Cody C

Consultant

Tidio is the best live chat for your web

We love Tidio because we can communicate with our customers instantly with the online chat. With Tidio we have everything in one, chat, emails, ticket system and Messenger. Its design is beautiful and can be customized or adapted to the appearance of your company. If you do not have available agents you can configure messages without connection, Tidio is compatible with mobile devices, Windows, iSO and Mac so you can always communicate with your customers without compatibility problems.

Shervin K

Shervin K

CEO

An all in one chat bot automation tool

The fact that I can have all the features of other chatbot tools + online live chat in multiple language + email marketing service with ready built tempaltes and above all, a perfect support team that are always online for you to help.

Nathan C. W

Nathan C. W

Managing Director

Excellent product. Excellent support.

Tidio offers intuitive, accessible technology for our team to use from the desktop, browser, and phone. The technology is fresh and modern and easy to customize.

Fred M

Fred M

Consultant

Tidio the best program that exists to chat live

We love it, we like it, we love using Tidio! It is the best to chat live with our customers on the web. It is fast and simple, it does not consume resources in our hosting. It was easy to install and configure it to the design of our website. We use the trial version and without doubt then we acquired a payment plan since we wanted to have the best features.

Matthew R

Matthew R

Consultant

Tidio the best modern chat today

Tidio is the best chat we have used in our company! It is modern, has a pretty attractive design and makes it comfortable and pleasant to work with, besides that we can customize it. It was very easy to implement it on our website with a code that we offer and the best of all is its main feature, the power to communicate with customers who visit our website in real time in search of a service or product.

Melissa J

Melissa J

Consultant Telecommunications

Use an excellent modern chat with Tidio

We are fascinated by Tidio because it is one of the best real time chat programs. It is very modern, easy to use and install (we only upload a code to our site and voila!), And its design adapted very well to that of our company. With Tidio it is very easy to communicate with people who visit our site in real time, we can provide support, specify sales and resolve concerns. With Tidio we improved our sales because it allowed us to improve our communication.

Finn R

Finn R

Consultant

Tidio modern chat and in real time to communicate on our website

Tidio is undoubtedly one of those who meet the list of best LiveChats pleasing us from the beginning its very easy installation and its great design that far surpasses that of many other Chat that even adapts very well to the design that has in our page and any other than the one in which it is implemented. Your messaging system is also very good making any conversions you have with the client more efficient, and with the ability to program a message for cases where you are not available to perform customer service has been an excellent lifesaver and It helps not to lose potential customers.

Alexandra L

Alexandra L

Business Administration

Perfect chat for conversions

The most helpful is receiving instant chat messages of your customers, so that you can solve all of their doubts and try to sell them your product. I also find very helpful the fact that you can check the location of the visitor that's chatting in your Tidio Live Chat.

Donna T

Donna T

Co-Founder

So excited about Tidio!

I love how easy Tidio is to set up. I was up and running in less than 10 minutes AND that included chatting with their amazing tech support. We are starting with free, see how we do then upgrade!

Satish P

Satish P

Founder

One of the best chatbot development platforms

Tidio has a user-friendly UI/UX. It is very easy to understand and use. The design and animation of the chat widget are also very good. It also has a good chatbot flow builder. The analytics part of the dashboard is very useful. It helps to generate insights into the chatbot.

Baylen M

Baylen M

Marketing Consultant

Exceptional Value with Great Scalability

For quickly growing organizations, Tidio grows with you. The price is very affordable, especially compared to most other similar software that is at a higher price point with less functionality. Initial buildout time is very quick and changes are easy. Our company account has been evolving since we started it, with more people being added and more automations being created. Whenever I need to contact support, the answer is always immediate and very helpful.

Davis E

Davis E

Sales Executive

The Greatest tool for your website to have good customer support!

Tidio always notifies me when a new customer enters my online store, that way, when a customer has any questions im already there and ready to answer. I also find really useful that they also have an app, so i can answer both from my phone and laptop. I could continue explaining the benefits for a long time, but to sum it all app, i just think that Tidio is the best software for you to generate more sales on your store, and have a great customer service

Guilherme F

Guilherme F

Owner

The best looking and featureful chat platform we've ever tried

The design customization is excellent even in the free plan. The chatbot works like a charm, and we couldn't be happier with Tidio's support team. Also, the pricing is fair.

Bobby H

Bobby H

Consultant

Use Tidio and you will love him!

WE LOVE Tidio! It has such a beautiful interface, updated, modern. For the agent that supports the client, it is very easy to work since the platform is very pleasing to the eye and makes it easy to navigate the entire platform. In addition we can use the chat bot to attend and capture the customer's attention and even give basic and fast response.

Farzan A

Farzan A

Web Designer

Excellent service and product

The automation - hands down. I use Tidio all the time and suggest it to my clients for its ease of use and excellent support. I've not used it yet with shopping carts but I can really imagine it being awesome - will definately test it out.

Cody C

Cody C

Consultant

Tidio is the best live chat for your web

We love Tidio because we can communicate with our customers instantly with the online chat. With Tidio we have everything in one, chat, emails, ticket system and Messenger. Its design is beautiful and can be customized or adapted to the appearance of your company. If you do not have available agents you can configure messages without connection, Tidio is compatible with mobile devices, Windows, iSO and Mac so you can always communicate with your customers without compatibility problems.

Shervin K

Shervin K

CEO

An all in one chat bot automation tool

The fact that I can have all the features of other chatbot tools + online live chat in multiple language + email marketing service with ready built tempaltes and above all, a perfect support team that are always online for you to help.

Nathan C. W

Nathan C. W

Managing Director

Excellent product. Excellent support.

Tidio offers intuitive, accessible technology for our team to use from the desktop, browser, and phone. The technology is fresh and modern and easy to customize.

Fred M

Fred M

Consultant

Tidio the best program that exists to chat live

We love it, we like it, we love using Tidio! It is the best to chat live with our customers on the web. It is fast and simple, it does not consume resources in our hosting. It was easy to install and configure it to the design of our website. We use the trial version and without doubt then we acquired a payment plan since we wanted to have the best features.

Matthew R

Matthew R

Consultant

Tidio the best modern chat today

Tidio is the best chat we have used in our company! It is modern, has a pretty attractive design and makes it comfortable and pleasant to work with, besides that we can customize it. It was very easy to implement it on our website with a code that we offer and the best of all is its main feature, the power to communicate with customers who visit our website in real time in search of a service or product.

Melissa J

Melissa J

Consultant Telecommunications

Use an excellent modern chat with Tidio

We are fascinated by Tidio because it is one of the best real time chat programs. It is very modern, easy to use and install (we only upload a code to our site and voila!), And its design adapted very well to that of our company. With Tidio it is very easy to communicate with people who visit our site in real time, we can provide support, specify sales and resolve concerns. With Tidio we improved our sales because it allowed us to improve our communication.

Sell more with less effort using Tidio

Add Tidio to PrestaShop