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MEET LYRO - OUR NEW AI CHATBOT

Solve up to 70% of customer problems with AI

START WITH 50 FREE AI CONVERSATIONS
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Reach your customers now, pick a plan later

Start with a 7-day trial to test all Tidio features for free. Choose one or more plans to create your custom solution at the end of the trial. Free-forever plans available.

Customer Service

Increase customer satisfaction with dedicated live chat & helpdesk tools

Monthly
2 months free
Annually

Free

For new businesses aiming to build basic automated workflows with chatbots - free forever.

 

0

USD

/month

100 visitors reached

Get started

 

Key features:

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100 visitors reached

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Social media integrations

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35+ chatbot templates

See all features
MOST POPULAR

Chatbots

Perfect for businesses of all sizes aiming to save time with advanced sales and support automation.

 

29

USD

/month

2000 visitors reached

Get started

7-day free trial

Key features:

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Up to 40k visitors reached

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Automation analytics

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Live chat support (24/5)

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No Tidio branding (add-on)

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Visual chatbot builder

Tidio+

Tailored to businesses looking for custom automation limits, and personalized automation guidance.

Starts at

398

USD

/month

Everything in Chatbots, plus:

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Custom visitors reached limit

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Custom Conversations limit

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Custom Lyro conversation limit

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Chatbot building and strategy assistance

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Dedicated Success Manager

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Compare plans and features

Free
0 USD/mo.
Get started

 

MOST POPULAR
Chatbots
Starts at 29 USD/mo.
Get started

7-day free trial

Tidio+
Starts at 398 USD/mo.
Contact sales

 

Compare plans
Visitors reached via chatbots
100
2k - 40k
Custom
Seats
Unlimited
Unlimited
Unlimited
Integrations
Messenger integration
Instagram integration
WhatsApp integration
App integrations
Customization
Basic widget customization
No Tidio branding
Custom branding
Features
Automation analytics
Sales chatbots templates
FAQ chatbots templates
Visual chatbot builder
Multisite
Multilanguage
Open API
Services
Support over email
Support over live chat (24/5)
Chatbot building and strategy assistance
Dedicated Success Manager
Training sessions
Account reviews

Frequently Asked Questions

How does the free trial work?

During the free 7-day trial, you can test all Tidio features and see how you can improve your customer service and accelerate your sales. You don’t need to provide us with your credit card information to access the free trial.   At the end of the trial, your account will automatically be downgraded to the Free plan unless you upgrade your subscription to a paid option.

Can I change my subscription anytime I want?

Yes, you can. You can downgrade or upgrade your subscription at any time.   Please note that any subscription changes will come into effect at the start of your next billing cycle.

Can I subscribe to more than one plan?

Absolutely. Our plans are designed to complement each other, so you can mix and match to create a solution tailored to your business needs.   For example, you can combine a Customer Service plan with the Chatbots and Lyro AI plans to create an AI customer service solution that solves most customer problems without human intervention, freeing your live support agents to handle difficult requests.   You can combine two or more plans in your Tidio panel after you create an account and your free trial is over.

Does the free plan allow using chatbots?

Yes. With the Free Chatbots plan, you can add chatbot templates to your website or manually create as many automated workflows as you want with our drag-and-drop chatbot builder.   Although your chatbots can have an unlimited number of chats, the Free plan limits them to interact with only 100 unique visitors per month.

When will my chatbot limit refresh?

The limit refreshes every 30 days. If you are on the paid plan, the limit will refresh after 30 days, starting from the moment you have made your payment.   If you are on the Free plan, the limit will refresh after 30 days, starting from the moment you have created your account.

Can I send live chat messages?

Yes. You can send live chat messages by combining an Chatbots plan with a Customer Service plan.   Customer Service plans enable you to exchange messages with your website visitors through the live chat widget.

Can I use Lyro?

Yes. You can use Lyro by combining any Chatbots plan with the Lyro AI plan.   The Lyro AI plan enables you to handle up to 250 conversations per month with AI. However, you can let Lyro handle as many conversations as you want with Tidio+.

Can I create email campaigns?

Yes. You can create email campaigns by combining a Chatbots plan with an Email marketing plan.   The Free Email Marketing plan allows you to send up to 500 emails per month for free. However, you can send up to 20,000 emails per month with our paid Email Marketing plan and a custom number of monthly emails with Tidio+.

Offer great customer service with Tidio

Start with a 7-day trial to test all Tidio features for free or contact sales to see Tidio in action.

Get started

Free plan available. No card required

Contact sales