Ecommerce Customer Service Platform
Turn more shoppers into loyal customers
Keep customers coming back with AI that answers instantly, solves issues reliably, and supports your team—not replaces it. Build a buying experience that feels fast, personal, and human at every step.
No credit card required
Create effortless shopping experiences with automation
Help visitors find the right products faster. Automate common questions, highlight key offers, and support every shopper in real time.
Recover more sales with timely automated messages
Reduce missed opportunities. Trigger discounts, reminders, and product highlights exactly when shoppers need them most.
Grow your email list with targeted, high-intent captures
Convert browsing traffic into future customers. Show personalized offers during key moments to collect more qualified subscribers.
Remove purchase doubts with instant human help
Give shoppers fast, accurate answers through live chat. Clear objections and guide them toward checkout with real conversations.
Support every channel with an AI teammate
Lyro AI Agent handles repetitive questions on your site and social channels using your support content—freeing agents to focus on complex requests and VIP shoppers.
Join 15K+ ecommerce brands increasing revenue with Tidio
Increase average order value with AI product recommendations
Guide shoppers to the right products instantly. AI agent recommends items based on browsing intent, budget, or season—boosting AOV without extra manual work.
Predict how much more your store can earn
See the revenue impact of automated replies and AI support—no coding, no extra hires.
Average Monthly Visitors
1000
Conversion rate
Average order value
$18,720.00
Projected annual revenue lift powered by Tidio Flows.
Support global customers without extra hires
Reply in dozens of languages automatically. Improve satisfaction with a smart helpdesk and multilingual AI responses.
Automate 67% of post-purchase questions with Lyro AI Agent
Reduce repetitive tasks. Automate order checks, shipping updates, and policy questions so your team can handle the cases that truly matter.
Manage every conversation from one simple dashboard
Keep your team organized with one inbox for tickets, chat, email, and social DMs. No switching tabs, no missed messages.
Speed up resolutions with an ecommerce-ready ticketing system
Assign, prioritize, and resolve requests faster. Use smart routing and automation to reduce wait times and keep customers satisfied.
Offer multilingual support across all channels
Lyro AI Agent answers accurately in multiple languages using your own knowledge base—providing consistent support at any scale.
Grow with the #1 ecommerce customer service platform on G2
Re-engage customers with meaningful, timely outreach
Bring customers back with automated follow-ups and personalized incentives that strengthen long-term loyalty.
Encourage repeat orders with next-purchase incentives
Turn first-time buyers into returning customers using targeted discounts that feel contextual, not generic.
Reward happy customers and drive more reviews
Automatically follow up with positive reviewers and thank them with exclusive offers that deepen brand loyalty.
Win more loyal customers with Tidio
Strengthen repeat purchases with AI and automation that support your team and elevate customer experience.
No credit card required