SaaS Customer Service Platform
Scale your SaaS support with trustworthy AI
Deliver fast, accurate support with reliable AI that scales alongside your team. Automate up to 67% of your support with Lyro AI that feels like a teammate, so your team can focus on retention and expansion.
No credit card required
Turn every signup into an active user
Make onboarding personal at scale. Blend AI accuracy with human empathy to convert user into a loyal customer.
Automate onboarding with trustworthy AI
Guide new users through setup, and answer product questions. Automate 67% of your repetitive onboarding tasks with Lyro AI Agent, so your CSMs can focus on accounts that need a human help.
Shorten time-to-value with proactive support
Use automated messages to engage visitors exploring pricing or features. Collect contact details when interest is highest. Trigger contextual in-app messages when users get stuck.
Qualify leads with intelligent conversations
Route high-intent visitors to sales. Lyro qualifies leads, books demos, and gathers key data while agents focus on closing deals.
Start fast, no developer time required
Connect your app, website, or social channels in minutes. Add new teammates, automate workflows, and connect with your business tools.
Join SaaS companies growing with Tidio
Test Lyro yourself
See how AI customer service is supposed to be. Put these Lyro powered demo chatbots to the test.
Help users get started quickly and reduce drop-off in early stages
Make first impressions effortless with AI that keeps users engaged and ready to stay.
Deliver 24/7 global support with confidence
Provide accurate assistance in 45+ languages with AI. Improve satisfaction and response times for users across regions and time zones without losing empathy.
Reduce friction in real time with AI that knows when to escalate
Remove doubts before they stop conversions. Lyro is trained to understand when issues need human expertise and escalates seamlessly, so users get the right help at the right time, building trust instead of frustration.
Manage all user interactions in one workspace
See all customer inquiries in one place. Handle your tickets without switching tabs. Prioritize urgent cases, route complex issues to specialists, and keep response times low.
Track performance across AI and human support
Monitor resolution rates, response times, and satisfaction scores in one dashboard. Identify what's working and where to improve.
Keep satisfaction high and churn low
Automate follow-ups, collect feedback, and deliver timely help with AI that feels human.
Retain customers before they churn
Automate satisfaction surveys and check-ins. Use insights to improve retention and reduce unexpected cancellations.
Turn support conversations into upgrades and expansions
Spot users asking about features in higher-tier plans. Route these conversations to your sales team or offer upgrade prompts at the right moment.
Build lasting customer relationships with Tidio
Boost retention and reduce churn with AI-powered automation that supports your users throughout their entire journey.
No credit card required