Feed the leads your chat captures back into Microsoft Advertising audiences.
Get more done with Tidio and AdRoll integration
Turn the visitors who chatted with you into the audiences your ads actually pay for.
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Contact sales
Integration availability depends on your Tidio plan.
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Category
Advertising
Integration availability depends on your Tidio plan.
Compare plans
Use cases
What you can do with Tidio and AdRoll
Retarget the visitors who asked
Contacts from Tidio conversations join your AdRoll audiences, so your budget follows people who already showed interest.
Segment by what they wanted
A pricing question and a shipping question can feed different AdRoll audiences, which makes the ad that follows less generic.
Stop advertising to the wrong list
Opt-outs and completed purchases remove a contact from the AdRoll audience, so you are not paying to reach people twice.
Overview
AdRoll retargets people who have already been on your site, and the ones who started a conversation are the clearest signal you have that they were interested. Connect it to Tidio and those contacts reach your AdRoll audiences on their own, someone who unsubscribes stops seeing your ads, and the conversions AdRoll reports can start the follow-up in chat.
Key features
- Send chat leads to AdRoll as audience members, right after the conversation
- Build audiences on intent using what visitors asked about rather than page views
- Suppress the wrong people when a contact opts out or already bought
- Report on what chat brought in with conversion events reaching your own dashboards
AdRoll
Advertising
Tags
Conversion Tracking
Marketing Automation
How it works
Connect AdRoll in minutes
1
Connect Tidio and AdRoll
Wire Tidio audiences into AdRoll through Zapier or the Tidio API. Campaigns stay untouched while data flows.
2
Point conversations at audiences
Choose which chat events add a contact, and which AdRoll audience they belong in.
3
Let the audiences keep themselves
New contacts arrive, opt-outs leave, and your campaigns run on a current list.
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Frequently asked questions
Common questions about the AdRoll integration
Why are chat contacts better ad audiences?
They asked a question, which is a stronger signal than a page view. Audiences built from Tidio conversations tend to be smaller and closer to buying.
Can I keep opted-out contacts out of my ads?
Yes. An opt-out in Tidio can remove the contact from your AdRoll audiences, so consent is handled in one place rather than two.
Is the AdRoll integration available on my plan?
Availability depends on the Tidio plan you are on. Compare plans to see which plan covers the AdRoll integration.