Communicator
15eur/mo.
Billed per operator
(no credit card required)
LIVE CHAT
Make a Real Connection with Customers. Instantly.
Add Tidio live chat software to your website in minutes. Contact visitors and turn them into happy customers. Enhance their experience and boost your sales.
Featured by
A Live Chat Solution Trusted By 300,000+ Businesses
I increased sales from $8,000 to $30,000 with Tidio Live Chat! Installing Tidio live chat app was one of the best business decisions I have made. Many customers complete purchases right after we answer their inquiries via live chat.
Vivian Jokotade
www.notiq.com
Create a Free Account. Start Using Live Chat Today
Slash Your Response Time to Under 3 Minutes
The average customer service email response time is over 10h. With a live chat service, you’ll respond to your customers before they decide to buy elsewhere.
Turn 3x More Visitors Into Paying Customers
Up to 98% of your visitors leave without buying. Use customer support live chat to engage them in conversations, answer questions, and increase sales.
How to Use Tidio Chat
Thanks to live chat software, business owners and customers can connect in real-time. Tidio chat offers the fastest and easiest way to support your website visitors.
Live Chat in Numbers
Contact Channels
45% of website visitors prefer live chat to other contact channels.
Average Order Value
Average Order Value on websites with live chat is 10% higher than on those without it.
Average Response Time
- Live Chat: 2m 40s
- Social Media: 10h
- Email: 12h
Conversion Rates
Websites with live chat report up to a 40% boost in conversion rates.
Tidio Live Chat Integrations
Tidio’s live chat works great with a number of CRM, eCommerce, and email marketing platforms. You can easily integrate our tools and widget with Shopify, Messenger, WordPress, and many more!
on the most popular platforms
Skyrocket Your Sales With Stellar Customer Service
Engage your customers from the comfort of your office, couch, or on the go. We’ve got the solutions that work for any business model. Keep the conversation going using a browser widget, or desktop / mobile live chat apps.
Great Live Chat Features at a Great Price.
12.5 eur/mo. annuallyStart my free trial
Viewed Pages
Explore which pages your visitors have already viewed and tailor your messages to the customers’ journey.
Visitor List
View who is visiting your website in real-time and start a conversation proactively.
Live Typing
Preview what your visitors are typing in real-time to prepare your replies faster.
iOS + Andriod App
Contact your customers on the go with the Tidio mobile live chat app.
Automation
Answer questions about your product or service 24/7.
Third-Party Integration
Use our live chat solution with eCommerce, CRM, or email marketing platforms.
Frequently Asked Questions
First, find 5 minutes of your spare time—this is how long adding a free live chat to your website takes. Next, create your Tidio account and connect it with your website by installing a WordPress plugin or Shopify Store app. Alternatively, paste your Tidio public key into any HTML website. That’s all!
The installation process takes about 5 minutes and you can add the live chat widget to your website right away. You may want to set your avatar, customize the look of your plugin, and change some of the default messages. All this shouldn’t add up to more than 15 minutes. Now you and your team can start to support your customers in real-time!
Tidio offers a free live chat plugin with unlimited contacts and conversations. It is the most advanced free live chat software available on the market. You can use the freemium version tools as long as you want. There is no catch.
You’ll be able to use premium features such as Live Typing Preview and detailed Visitors List for 7 days. After this time, you can still use our service for free with unlimited customer contact and conversation options. Once your business grows along with your need to offer more help to your customer base, you can upgrade your plan to get the tools you need and give your customers all the support they require.
No. You can set your own Do-Not-Disturb schedule and be available only during specific days or hours. Also, you don’t need an agent to be available 24/7. Our software features automatic messages and auto-responses to frequently asked questions. After some time, you’ll see which tools work best for your website, and the type of service or product you offer.
Tidio Live Chat is arguably the lightest, fastest, and best online chat software. You won't notice a drop in your website's performance.
Tidio handles 2M+ conversations a month. All conversations and details (including customer email contact or business data) are encrypted using the 256bit SSL protocol and one-way hash algorithms. Also, Tidio live chat is fully GDPR compliant.
The average Return On Investment for implementing live chat is between 250–300%. Live chat will increase your average conversion rate, boost the average order value, and improve customer experience and retention. You can also use the free version, which would obviously make your ROI for live chat = infinity 😉
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