Add Tidio live chat software to your website in minutes. Contact visitors and turn them into happy customers. Enhance their experience and boost your sales.
A Live Chat Solution Trusted By 300,000+ Businesses
I increased sales from $8,000 to $30,000 with Tidio Live Chat!
Installing Tidio live chat app was one of the best business decisions
I have made. Many customers complete purchases right after we answer their inquiries via live chat.
Vivian Jokotade
www.notiq.com
Over 1000 positive reviews
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Create a Free Account. Start Using Live Chat Today
Free plan available
No credit card required
Slash Your Response Time to Under 3 Minutes
The average customer service email response time is over 10h. With a live chat service, you’ll respond to your customers before they decide to buy elsewhere.
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Turn 3x More Visitors Into Paying Customers
Up to 98% of your visitors leave without buying. Use customer support live chat to engage them in conversations, answer questions, and increase sales.
How to Use Tidio Chat
Thanks to live chat software, business owners and customers can connect in real-time. Tidio chat offers the fastest and easiest way to support your website visitors.
Tidio’s live chat works great with a number of CRM, eCommerce, and email marketing platforms. You can easily integrate our tools and widget with Shopify, Messenger, WordPress, and many more!
Skyrocket Your Sales With Stellar Customer Service
Engage your customers from the comfort of your office, couch, or on the go. We’ve got the solutions that work for any business model. Keep the conversation going using a browser widget, or desktop / mobile live chat apps.
Desktop
Browser
Mobile App
Desktop
Browser
Mobile App
Live Chat in Numbers
Contact Channels
45% of website visitors prefer live chat to other contact channels.
Average Order Value
Average Order Value on websites with live chat is 10% higher than on those without it.
Average Response Time
- Live Chat: 2m 40s - Social Media: 10h - Email: 12h
Conversion Rates
Websites with live chat report up to a 40% boost in conversion rates.
Sources: Econsultancy, Forrester, Customer Service Benchmark Report by SuperOffice.
Great customer service and live chat features. At a great price.
Communicator
Starts from:
18/mo.
See more, react faster, close more sales. Advanced live chat features to support your customers like a pro.
See which pages your visitors have already viewed and tailor your messages to the customers’ journey.
Visitor List
Track who is visiting your website in real-time and start a conversation proactively.
Live Typing
Preview what your visitors are typing in real-time and reply even faster.
iOS & Android App
Talk to your customers wherever you are with the Tidio mobile app.
Chatbots
Automate messages to engage and convert your website visitors 24/7.
Third Party Integrations
Connect Tidio with other apps you already use for better customer data management.
Tidio Live Chat: Frequently Asked Questions
How do I add live chat to a website?
First, find 5 minutes of your spare time—this is how long adding a free live chat to your website takes. Next, create your Tidio account and connect it with your website by installing a WordPress plugin or Shopify Store app. Alternatively, paste your Tidio public key into any HTML website. That’s all!
How long will it take to implement live chat on my website?
The installation process takes about 5 minutes and you can add the live chat widget to your website right away. You may want to set your avatar, customize the look of your plugin, and change some of the default messages. All this shouldn’t add up to more than 15 minutes. Now you and your team can start to support your customers in real-time!
Is live chat free?
Tidio offers a free live chat plugin with unlimited contacts and conversations. It is the most advanced free live chat software available on the market. You can use the freemium version tools as long as you want. There is no catch.
How long can I use the premium live chat features with Tidio Live Chat free trial?
You’ll be able to use premium features such as Live Typing Preview and detailed Visitors List for 7 days. After this time, you can still use our service for free with unlimited customer contact and conversation options. Once your business grows along with your need to offer more help to your customer base, you can upgrade your plan to get the tools you need and give your customers all the support they require.
Do I have to be available on online chat support all the time?
No. You can set your own Do-Not-Disturb schedule and be available only during specific days or hours. Also, you don’t need an agent to be available 24/7. Our software features automatic messages and auto-responses to frequently asked questions. After some time, you’ll see which tools work best for your website, and the type of service or product you offer.
Does live chat software affect website performance?
Tidio Live Chat is arguably the lightest, fastest, and best online chat software. You won't notice a drop in your website's performance.
Is live chat safe?
Tidio handles 2M+ conversations a month. All conversations and details (including customer email contact or business data) are encrypted using the 256bit SSL protocol and one-way hash algorithms. Also, Tidio live chat is fully GDPR compliant.
What is the average ROI for live chat?
The average Return On Investment for implementing live chat is between 250–300%. Live chat will increase your average conversion rate, boost the average order value, and improve customer experience and retention. You can also use the free version, which would obviously make your ROI for live chat = infinity 😉
Join 300,000+ Websites That Use Live Chat to Boost Sales
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