Add Tidio to your website in 3 minutes. Connect with visitors in real-time and turn them into happy customers. Boost sales now with our free live chat software.
A live chat solution trusted by 300,000+ businesses
I increased sales from $8,000 to $30,000 with Tidio Live Chat!
Installing Tidio live chat app was one of the best business decisions
I have made. Many customers complete purchases right after we answer their inquiries via live chat.
Vivian Jokotade
www.notiq.com
Over 1000 positive reviews
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Create a free account. Start using live chat today
Free plan available
No credit card recquired
Slash your response time to under 3 minutes
The average customer service email response time is over 2,5h.
With live chat support, you’ll reply to your customers before they have time to buy elsewhere.
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Turn 3x more visitors into paying customers
Up to 98% of your website visitors leave without buying. Use customer support live chat to keep them on your
website, answer their questions, and drive more sales.
How to use Tidio Live Chat
Live chat software allows business owners and customers to connect in real-time. It is the fastest and easiest way to send messages to your website visitors.
Skyrocket your sales with stellar customer service. Wherever. Whenever
Talk to your customers from your office or on the go—we’ve got you covered. Keep the conversation going with the browser, desktop, or mobile live chat app.
Desktop
Browser
Mobile App
Desktop
Browser
Mobile App
Live Chat in Numbers
Contact Channels
45% of website visitors prefer live chat to other contact channels.
Average Order Value
Average Order Value on websites with live chat is 10% higher than on those without it.
Average Response Time
- Live Chat: 2m 40s - Social Media: 10h - Email: 12h
Conversion Rates
Websites with live chat report up to a 40% boost in conversion rates.
Sources: Econsultancy, Forrester, Customer Service Benchmark Report by SuperOffice.
Great customer service and live chat features. At a great price.
Communicator
Starts from:
18/mo.
See more, react faster, close more sales. Advanced live chat features to support your customers like a pro.
See which pages your visitors have already viewed and tailor your messages to the customers’ journey.
Visitor List
Track who is visiting your website in real-time and start a conversation proactively.
Live Typing
Preview what your visitors are typing in real-time and reply even faster.
iOS & Android App
Talk to your customers wherever you are with the Tidio mobile app.
Chatbots
Automate messages to engage and convert your website visitors 24/7.
Third Party Integrations
Connect Tidio with other apps you already use for better customer data management.
Tidio Live Chat: Frequently Asked Questions
How do I add live chat to a website?
First, find 5 minutes of your spare time—this is how long adding a free live chat to your website takes. Next, create your Tidio account and connect it with your website by installing a WordPress plugin or Shopify Store app. Alternatively, paste your Tidio public key into any HTML website. That’s all!
How long will it take to implement live chat on my website?
The installation process takes only several minutes and you can add the live chat widget to your website right away. You may want to set your avatar, customize the look of your plugin, and change some of the default messages. It all takes less than 15 minutes.
Can I use live chat without a credit card?
Tidio is free. You can use all the basic features without providing any credit card information. That includes unlimited live chat conversations. Tidio never charges you for talking with visitors.
How long can I use the premium live chat features with Tidio Live Chat free trial?
You’ll be able to use premium features such as Live Typing Preview and detailed Visitors List for 7 days. After that, you can still use Tidio for free with unlimited contacts and conversations.
Do I have to be available on online chat support all the time?
No. You can set your own Do-Not-Disturb schedule and be available only during specific days or hours. You can also send automatic messages and auto-responses to frequently asked questions. After some time, you’ll see what works best for your website.
Does live chat software affect website performance?
Tidio Live Chat is arguably the lightest, fastest, and best online chat widget. You won't notice a drop in your website's performance.
Is live chat safe?
Tidio handles more than 2,000,000 conversations every month. All Tidio conversations and details exchanged during chats are encrypted using the 256bit SSL protocol and one-way hash algorithms. Also, Tidio live chat is fully GDPR compliant.
What is the average ROI for live chat?
The average Return On Investment for implementing live chat is between 250–300%. Live chat will increase your average conversion rate, boost the average order value, and improve customer retention. You can also use the free version, which would obviously make your ROI for live chat = infinity 😉
Join 300,000+ websites that use live chat support app to boost sales and customer engagement.
