Make a Real Connection with Customers. Instantly.

Add Tidio live chat software to your website in minutes. Contact visitors and turn them into happy customers. Enhance their experience and boost your sales.

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A Live Chat Solution Trusted By 300,000+ Businesses

Tidio Live Chat Panel
Tidio Live Chat Panel
Tidio Live Chat Panel

I increased sales from $8,000 to $30,000 with Tidio Live Chat! Installing Tidio live chat app was one of the best business decisions I have made. Many customers complete purchases right after we answer their inquiries via live chat.

Vivian Jokotade

Vivian Jokotade

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Free plan available

No credit card required

Slash Your Response Time to Under 3 Minutes

The average customer service email response time is over 10h. With a live chat service, you’ll respond to your customers before they decide to buy elsewhere.

Turn 3x More Visitors Into Paying Customers

Up to 98% of your visitors leave without buying. Use customer support live chat to engage them in conversations, answer questions, and increase sales.

Tidio live chat widget

How to Use Tidio Chat

Thanks to live chat software, business owners and customers can connect in real-time. Tidio chat offers the fastest and easiest way to support your website visitors.

Try live chat free
Customize the live chat to match your brand
Customize the live chat to match your brand
Learn who browses your website and reach out
Learn who browses your website and reach out
Chat live and answer questions to increase sa
Chat live and answer questions to increase sa
Monitor results and automate chats with AI
Monitor results and automate chats with AI
Check where your visitors are coming from
Check where your visitors are coming from

Live Chat in Numbers

Live Chat Statistic

Contact Channels

45% of website visitors prefer live chat to other contact channels.

Live Chat Statistic

Average Order Value

Average Order Value on websites with live chat is 10% higher than on those without it.

Live Chat Statistic

Average Response Time

  • Live Chat: 2m 40s
  • Social Media: 10h
  • Email: 12h
Live Chat Statistic

Conversion Rates

Websites with live chat report up to a 40% boost in conversion rates.

Sources: Econsultancy, Forrester, Customer Service Benchmark Report by SuperOffice.

Tidio Live Chat Integrations

Tidio’s live chat works great with a number of CRM, eCommerce, and email marketing platforms. You can easily integrate our tools and widget with Shopify, Messenger, WordPress, and many more!

Integration with Shopify
Integration with Emails
Integration with WordPress
Integration with Messenger
Integration with WIX
on the most popular platforms
integration with appleintegration with androidintegration with windowsintegration with linux

Skyrocket Your Sales With Stellar Customer Service

Engage your customers from the comfort of your office, couch, or on the go. We’ve got the solutions that work for any business model. Keep the conversation going using a browser widget, or desktop / mobile live chat apps.

live chat mobile app
live chat mobile app
live chat in desktop app
live chat in desktop app
live chat in browser
live chat in browser

Great Live Chat Features at a Great Price.


Billed per operator
12.5 eur/mo. annuallyStart my free trial

(no credit card required)

Viewed Pages

Explore which pages your visitors have already viewed and tailor your messages to the customers’ journey.

Visitor List

View who is visiting your website in real-time and start a conversation proactively.

Live Typing

Preview what your visitors are typing in real-time to prepare your replies faster.

iOS + Andriod App

Contact your customers on the go with the Tidio mobile live chat app.


Answer questions about your product or service 24/7.

Third-Party Integration

Use our live chat solution with eCommerce, CRM, or email marketing platforms.

Frequently Asked Questions

First, find 5 minutes of your spare time—this is how long adding a free live chat to your website takes. Next, create your Tidio account and connect it with your website by installing a WordPress plugin or Shopify Store app. Alternatively, paste your Tidio public key into any HTML website. That’s all!

The installation process takes about 5 minutes and you can add the live chat widget to your website right away. You may want to set your avatar, customize the look of your plugin, and change some of the default messages. All this shouldn’t add up to more than 15 minutes. Now you and your team can start to support your customers in real-time!

Tidio offers a free live chat plugin with unlimited contacts and conversations. It is the most advanced free live chat software available on the market. You can use the freemium version tools as long as you want. There is no catch.

You’ll be able to use premium features such as Live Typing Preview and detailed Visitors List for 7 days. After this time, you can still use our service for free with unlimited customer contact and conversation options. Once your business grows along with your need to offer more help to your customer base, you can upgrade your plan to get the tools you need and give your customers all the support they require.

No. You can set your own Do-Not-Disturb schedule and be available only during specific days or hours. Also, you don’t need an agent to be available 24/7. Our software features automatic messages and auto-responses to frequently asked questions. After some time, you’ll see which tools work best for your website, and the type of service or product you offer.

Tidio Live Chat is arguably the lightest, fastest, and best online chat software. You won't notice a drop in your website's performance.

Tidio handles 2M+ conversations a month. All conversations and details (including customer email contact or business data) are encrypted using the 256bit SSL protocol and one-way hash algorithms. Also, Tidio live chat is fully GDPR compliant.

The average Return On Investment for implementing live chat is between 250–300%. Live chat will increase your average conversion rate, boost the average order value, and improve customer experience and retention. You can also use the free version, which would obviously make your ROI for live chat = infinity 😉

Join 300,000+ Websites That Use Live Chat to Boost Sales

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