SOC 2® report completed
We have successfully completed our SOC 2® examination, reinforcing our focus on protecting customer data.
Nonstop, stress-free data protection
Tidio protects your data so you can provide great customer service without worrying about security.
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Your data is safe with us
Protect customer data with safe connections
All connections to Tidio servers are encrypted with TLS protocol. This enables us to safeguard your team’s data and the data of every customer who interacts with you through Tidio.
Log in safely with two-factor authentication
Make sure that your login credentials are safe. Your team members need to enter their credentials and an additional code generated by a 2FA mobile app of your choice (e.g. Google Authenticator) to log into Tidio.
Restrict access with roles & permissions
Control who has access to your information. Assign user roles and set specific permissions to different users.
Other tools that help us keep your data secure
Strong hashed value storage
Password and credentials are stored as strong hashed values.
AWS Infrastructure
Provides a high level of security thanks to its built-in cloud protection.
Encrypted backups
Maintain the confidentiality and integrity of your data.
PCI-DSS rules
Make secure payments for all your Tidio acquisitions through Stripe.
Encrypted data transmission
All transmitted data is encrypted via HTTPS to increase transfer security.
Data encryption at rest
Your data is encrypted at rest, shielding it from unauthorized access.
GDPR and CCPA compliant
Personal data is handled according to the latest GDPR and CCPA laws.
Safe integrations with all your work tools
Connect Tidio to dozens of tools and platforms without putting your data at risk.
Want to learn more about our security?