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4.7 (1716+ reviews)

Accelerate your growth with AI customer service

Answer up to 70% of customer inquiries without human intervention. Convert more leads, provide stellar support, and supercharge your revenue using our game-changing AI-driven customer service solution.

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Trusted by 300,000+ businesses:

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Lyro AI Chatbot

The AI support agent for growing businesses

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Lyro is a conversational AI that talks to your audience. Solve up to 70% of customer problems - on any live channel, in dozens of languages - without extra hiring. Lyro AI Chatbot answers customers in 6 seconds using only your data and human-like language. Lyro AI also performs tasks, freeing your support agents to focus on high-value requests. Scale your operations with predictable customer service expenses - starting at $0.5/conversation.

70%

Lyro resolution rate

76%

of visitors don’t request transfer to a human agent

“I’m so much happier because we can trust that the customer service is being taken care of by Lyro. The AI gives customers 24-hour support and helps visitors go through the website. We’ve had a big revenue growth and Tidio is a large part of why we’re growing. It’s a massive part of our customer experience.”

Daniel Reid

Daniel Reid

Co-founder & CEO

Suitor

Live chat & helpdesk

Provide excellent support with live chat and helpdesk tools

Discover Helpdesk
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Talk to visitors in real-time with live chat. Track users across your website, see what pages they’re browsing, and boost sales with personalized discounts. Handle messages from all your communication channels in a single dashboard. Decrease your response times with ticket filtering and prioritization. Keep track of how your agents perform with actionable analytics.

59%

Decrease in waiting time

29%

Decrease in average response times

“I can confidently say that Tidio has played a crucial role in enhancing customer satisfaction and conversion rates. The personalized touch that Tidio brings to our sales process is invaluable.”

Isabelle Wålinder Isovic

Isabelle W. Isovic

Inbound Marketing Specialist

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Automation

Win more loyal customers with sales and support automation

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Proactively engage visitors and move leads through your funnels with automation. Use plug-and-play Flows to handle missed conversations, offer discounts, recover abandoned carts, recommend products, and more. Choose from 40+ Flows templates available, or create custom automation sales or support Flows with drag and drop simplicity - no coding skills required.

88%

Flows helpfulness rate

27%

Increase in conversion rates

“My main goal was to find an easy-to-teach app that covered all the tasks needed for our customer service. Tidio, from the beginning, was the perfect one. Right now, more than a third of our ecommerce revenue is made thanks to Tidio.”

Gabriele Scarcella

Gabriele Scarcella

Ecommerce Manager

Procosmet Italy

Simplify your work: Connect Tidio to your tech stack

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and more than 120+ tools to integrate

Lorenzo Colucci

“We were searching for something that would give us the possibility to use automations as well as human interactions — and Tidio was the best solution for that.”

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Lorenzo Colucci

Co-founder and CMO @ Ad Hoc Atelier

Ad Hoc Atelier
Daniel Reid

“The number one thing that has grown our business is offering that customer service experience the rest of the market has not been able to do.”

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Daniel Reid

Co-founder and CEO @ Suitor

Suitor
Görkem Öğüt

“We needed the most sustainable and efficient way to manage the traffic and improve customer satisfaction. So we implemented Tidio Flows technology.”

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Görkem Öğüt

CEO & Founding Partner of Endeksa

Endeksa

Join 300,000+ businesses accelerating their growth with Tidio

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