Set your business up for peak season success
Offer great customer service this holiday season
Access all the resources you need to make the 2025 holiday season your best one yet.
Prepare your store for the peak season with this hands-on guide
Copilot
Get Copilot — your AI-powered Chrome extension for faster replies
Copilot suggests personalized, on-brand responses inside your existing help desk so your team can work smarter. Automate up to 30% of your support workload in just a few clicks.
Boost your peak season performance with our free webinars
Make the Holiday Season Your Most Successful Yet
Reducing Customer Service Costs During High Traffic Periods
Winning Holiday Season Customer Service
Discover 3 powerful strategies to ensure outstanding service during high demand periods.
Trusted by 300,000+ businesses:
Get ready for the holiday rush with dedicated blog posts
Preparing for Black Friday: Ultimate Customer Service Checklist
Uncover BFCM strategies to empower your customer service reps during seasonal spikes.
16 Black Friday Marketing Strategies You Should Try in 2025
Discover the best Black Friday campaigns for small businesses and online shopping stores.
![Black Friday Facts & Cyber Monday Stats [Report 2025]](/_next/image/?url=%2Fimages%2Fresources%2Fblog%2Fonline-shopping.png&w=3840&q=75)
Black Friday Facts & Cyber Monday Stats [Report 2025]
Explore essential Black Friday and Cyber Monday stats to get your business ready for this year.
One Platform. Three Ways to Scale Holiday Support
Whether you're handling 1,000 messages a day or 10,000 during Black Friday weekend, Tidio’s tools work together to help you automate, support, and convert — without overwhelming your team.
Automate
Instantly resolve 67% of holiday support requests while you sleep
Integrate Lyro AI Agent with your existing help desk and resolve 67% of support inquiries across chat, email, and social media in 12 languages.
Support
Turn peak-season chaos into organized efficiency with an AI customer service
Use Lyro AI, live chat, and a multichannel inbox to automate common requests, handle complex tasks, and distribute work to human agents.
Convert
Guide shoppers without lifting a finger—turn visitors into buyers
Not all visitors need support. Provide self-service options, capture leads, and drive conversions with automated conversations.
Now we have Tidio, our Customer Care team is so much more efficient, and our customers get faster, more accurate support.
Marta Żuchowska
Customer Care Coordinator at Your KAYA
The number one thing that has grown our business is offering that customer service experience the rest of the market has not been able to do.
Daniel Reid
Co-founder and CEO @ Suitor
We needed the most sustainable and efficient way to manage the traffic and improve customer satisfaction. So we implemented Tidio Flows technology.
Görkem Öğüt
CEO & Founding Partner of Endeksa
Offer great customer service this holiday season
Convert more leads, provide stellar support, and boost your revenue with Tidio.
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