Add the people you talk to in chat to the right AWeber list, without a form.
Get more done with Tidio and Act-On integration
Send chat leads into Act-On and let the right email program start on its own.
No credit card required
Contact sales
Integration availability depends on your Tidio plan.
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Category
Marketing Automation
Integration availability depends on your Tidio plan.
Compare plans
Use cases
What you can do with Tidio and Act-On
Turn a chat into a nurtured lead
An email left in a Tidio conversation becomes an Act-On contact on the right list, so the nurture starts while the interest is still fresh.
Pick the program from the question
A pricing question and a support question deserve different follow-ups, and the Act-On program can be chosen from what happened in chat.
Reply with the campaign in view
Act-On engagement data reaches the conversation, so an agent knows whether they are talking to a new visitor or a long-term subscriber.
Overview
Act-On is where B2B teams run nurture programs, scoring and campaign reporting. Connect it to Tidio and the conversations on your site become part of that: a visitor who leaves an email in chat lands in the list you nurture, what they asked about tells you which program fits, and the agent replying can see that this person has been in your campaigns for a month.
Key features
- Send chat contacts to Act-On as list members, the moment they leave an email
- Start the program that fits based on what the visitor asked about in chat
- Keep scores and lists current without exporting anything between the two tools
- Give agents the campaign context so a reply knows what the contact has already received
Act-On
Marketing Automation
Tags
Marketing Automation
Email Marketing
How it works
Connect Act-On in minutes
1
Connect Tidio and Act-On
Bridge Act-On and Tidio with Zapier, Integrately or Make; contact data starts moving without a developer.
2
Map chats to lists and programs
Decide which conversation events add a contact and which Act-On program picks them up.
3
Let the follow-up run itself
New chat contacts arrive in Act-On, and their engagement comes back to the conversation.
Discover more integrations
All Integrations
Answer event questions in chat and turn the people asking them into registered attendees.
Seamlessly sync customer data and automate lead capture with ActiveCampaign's email marketing platform.
Turn the customers who already like you into ambassadors, straight from the chat.
Collect SMS opt-ins in chat and keep consent honest across both channels.
Keep event registrations and the conversations around them in the same place.
Looking for customer service automation that fits your business?
We build custom API integrations to streamline your most important workflows.
Frequently asked questions
Common questions about the Act-On integration
What reaches Act-On from a Tidio conversation?
The contact details a visitor leaves in chat, plus the conversation data you choose to send with them, like the page they were on or the topic they asked about.
Can an agent see Act-On data while replying?
Yes. Lead scores and program membership can be sent into the Tidio conversation, so the person replying knows the contact's history with your campaigns.
Is the Act-On integration available on my plan?
Availability depends on the Tidio plan you are on. Compare plans to see which plan covers the Act-On integration.