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Get more done with Tidio and Ambassador integration

Turn the customers who already like you into ambassadors, straight from the chat.

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No credit card required

Contact sales

Integration availability depends on your Tidio plan.

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Category

Marketing Automation

Integration availability depends on your Tidio plan.

Compare plans

Use cases

What you can do with Tidio and Ambassador

Ask when the answer is likely yes

A resolved Tidio conversation can enroll the customer in Ambassador, which beats a campaign that arrives on a random Tuesday.

Hand over the link in chat

The Ambassador referral link for that customer can be sent in the conversation, so the ask and the tool arrive together.

Treat ambassadors like ambassadors

Ambassador program data reaches the Tidio chat, so the people bringing you customers are not queued behind everyone else.

Overview

Ambassador runs referral and partner programs, and the best moment to ask someone to refer you is right after you have helped them. Connect it to Tidio and that moment is usable: a happy conversation can enroll a customer, their referral link can be shared in the chat, and a reward that lands can be announced where they already talk to you.

Key features

  • Enroll customers from chat at the moment they are actually pleased with you
  • Share the referral link in chat so nobody has to hunt for it in an email
  • Tell people about rewards when Ambassador says one has been earned
  • Reply with the program in view so an agent knows they are talking to an ambassador
Ambassador logo

Ambassador

Marketing Automation

Tags

  • Marketing Automation

  • Email Marketing

How it works

Connect Ambassador in minutes

  1. 1

    Connect Tidio and Ambassador

    Join Ambassador and Tidio with Zapier or the Tidio API so referral events reach your support view.

  2. 2

    Pick the moment to invite

    Choose which conversations lead to an enrollment, like a resolved chat or a good rating.

  3. 3

    Keep the program in the chat

    Links go out in conversation, and referral activity comes back to the agent.

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Frequently asked questions

Common questions about the Ambassador integration

When should a chat enroll someone?

After you have helped them. A resolved conversation or a high rating is the signal, and it is a better predictor of a referral than a purchase on its own.

Can agents see referral activity?

Yes. Ambassador profile and referral data can be sent into the Tidio conversation, so an agent knows whether this customer has been sending you business.

Is the Ambassador integration available on my plan?

Availability depends on the Tidio plan you are on. Compare plans to see which plan covers the Ambassador integration.